Online Lead & Customer Care Executive Job at STEEL SAI GON (Ho Chi Minh City)

Group Marketing Director

Location

United Kingdom , London

Salary:

80000.00 - 90000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader
Strong track record of improving occupancy, enquiry generation, and conversion performance
Experience in multi-site service led businesses
Strong understanding of customer journey optimisation and sales conversion
Commercially astute with the ability to directly link marketing activity to revenue outcomes
Excellent stakeholder management and influencing skills
Comfortable operating autonomously in a broad leadership role
Experience within elderly care, care homes, or wider health and social care sectors
Exposure to private pay service models
Experience implementing CRM systems or enquiry tracking platforms

Job Responsibility

Develop and lead a centralised marketing function across all homes
Take ownership of all group-wide marketing activity, standards, and execution
Align marketing strategy directly to occupancy growth and revenue performance
Drive enquiry generation across all locations
Improve occupancy rates and conversion from enquiry through to admission
Support average weekly fee growth through stronger commercial positioning
Identify opportunities to improve pricing strategy and revenue per resident
Oversee and improve the full customer journey from first enquiry to resident admission
Improve telephone enquiry handling and lead conversion standards
Enhance show round experiences and admissions processes across all homes

What we offer

Performance-related bonus scheme linked to occupancy and average fee growth
Opportunity to shape a newly created senior leadership role
Direct influence over national commercial growth strategy
Long-term progression within a growing privately owned organisation

Key Account Manager

As a person you are passionate about people, business, IKEA’s purpose and contin...

Location

India , Bengaluru

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Broad knowledge about key account management
Broad knowledge about legislations, requirements and compliance standards in the identified key B2B segments in the local market
Experience in project management, analytical and numerical skills
Motivated by the IKEA culture and values and the unique IKEA ranges by increasing customer value and thinking customer first
Energized by driving business growth and contributing to the overall success of IKEA through collaboration
Ability to understand the complexity of IKEA business and the role of Sales as an integrated part of the business, prioritise and make decisions with speed and simplicity
Ability to follow up and measure performance of output and capture learnings to improve planning and performance
Strong collaboration, multi-tasking skills, negotiation and communication skills
Deep knowledge of the local market, our consumers and specifically business customers and their needs
Strong understanding of what excellent customer service looks like

Job Responsibility

Act as a member of the Store Sales team and proactively contribute to commercial plan/output to deliver to the common objectives and goals
Analyse the local market, specifically business customers and their business needs, and use this knowledge to improve the business customers’ shopping experience
Create the KAM strategy and action plan to deliver to the market business plan with input from key stakeholders
Build long-lasting relationships with local business community and actively spread the awareness of IKEA as a brand and partner for business in the local market
Present and sell larger projects to the customers, stakeholder/management groups
Analyse sales and customer KPI performance and use this knowledge to prioritise initiatives and improve performance
Secure knowledge of the IKEA product range and services, business-approved range, national priorities, volume commitments, local market conditions and local store and online competitors
Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact – for example CFF (Customer Fulfilment), CAL (Commercial Activity Leader)
Lead negotiations in finalizing terms and pricing for RFPs and other Key Account deals, follow-up on customer journey and see projects to completion
Responsible for overseeing execution of won deals, coordinating and collaborating with co-workers across the business to proactively manage the process and avert issues

Fulltime

Staff Software Engineer – Secondary Driving System

At General Motors, our Embodied AI teams are redefining what’s possible in drive...

Location

United States , Sunnyvale

Salary:

218800.00 - 335300.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

BS, MS, or PhD in Computer Science, Robotics, Electrical/Mechanical Engineering, or a related field
or equivalent practical experience
8+ years of professional software engineering experience building production systems in robotics, autonomous vehicles, or other complex real‑time/control systems, including significant experience in perception and/or prediction
Strong proficiency in modern C++ (e.g., C++14/17 or later) in large, multi‑contributor codebases
experience using Python for tooling, data analysis, and ML experimentation
Demonstrated experience leading technical design and delivery of perception, tracking, or prediction systems in real‑time environments, including: Multi‑sensor fusion across camera, radar, and/or lidar (e.g., object‑level fusion, occupancy/freespace fusion, early/late fusion architectures)
Classical computer vision and geometric algorithms (feature extraction, multi‑view geometry, stereo, SfM, SLAM/visual odometry)
Multi‑object tracking (Kalman/extended/unscented filters, track‑to‑track fusion, track lifecycle management)
Motion prediction for road users (analytical kinematic models, maneuver‑based prediction, or learned trajectory forecasting models)
Proven track record of delivering reliable, high‑quality robotics or autonomous driving software to production, including: Testing strategies (simulation, HIL, scenario‑based testing, regression suites)

Job Responsibility

Serve as a technical lead for SDS software across multiple components of the stack, setting direction for algorithms, architectures, and system interfaces across features and releases
Own the end‑to‑end technical strategy for key SDS behaviors and features, spanning perception/prediction integration, planning, controls, and system‑level interactions
Balance hands‑on technical work with cross‑team leadership: you will still design and implement critical components in modern C++, while also guiding other senior and mid‑level engineers to deliver at scale
Collaborate closely with experts in perception, tracking, prediction, state estimation, localization, mapping, planning, controls, systems engineering, and safety to deliver robust, fail‑operational behaviors for Super Cruise and future products
Define technical vision & architecture
Set the technical direction for SDS software components with a focus on correctness, robustness, and predictable runtime behavior under tight latency and compute budgets
Architect scalable, modular multi‑sensor perception pipelines for camera, radar, and lidar, including detection, classification, lane/road feature extraction, freespace/occupancy, and environmental context
Establish and evolve interfaces and contracts between perception/prediction and upstream/downstream components (state estimation, localization, mapping, planning, controls, autonomy management)
Lead high‑impact projects
Lead design and delivery of multi‑object tracking systems (e.g., Kalman/extended/unscented filters, IMM, probabilistic data association, track lifecycle management) that provide stable, high‑quality tracks under real‑world noise and edge cases

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Regional Sales Director, Americas - Parfum & Beauty

Reporting to the General Manager/Managing Director, the Regional Sales Director ...

Location

United States , Miami

Salary:

153651.00 - 177288.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

Minimum of 10 years of progressive experience same or in a comparable leadership role within the luxury beauty industry
Proven leadership experience in local markets and/or Travel Retail, ideally in a sales management or similar strategic role
Demonstrated ability to thrive in confidential, high-stakes environments while fostering strong team relationships
Strong business acumen with a solid analytical mindset and a deep understanding of sales dynamics
Expert in P&L management with a passion for data analysis and performance tracking
Comfortable multitasking and managing diverse responsibilities simultaneously
A collaborative team player who can work independently and travel as needed
Skilled negotiator with a diplomatic approach to internal and external stakeholder management
Agile and solution-oriented, with the ability to adapt strategies based on evolving business needs
Excellent interpersonal and communication skills, with a curious and resourceful mindset

Job Responsibility

Conduct a comprehensive analysis of the current client portfolio, store distribution, Beauty Advisor deployment, client margin structures, and product assortments
Lead a full audit of the current business landscape to identify key areas for improvement, uncover growth opportunities, and define actionable strategies to elevate brand presence and commercial success
Formalize and implement a regional growth strategy by key distribution channels and markets, aligned with long-term brand objectives
Introduce a category management approach grounded in strong commercial acumen to drive performance and relevance
Negotiate improved commercial terms and margin structures where necessary to enhance profitability
Define and implement a structured sell-in and sell-out target framework per key retailer and distributor, while inspiring the team to exceed expectations
Conduct regular audits of distribution strategy, including door productivity analysis and competitive benchmarking, to optimize market presence
Recommend and implement enhanced commercial and demand planning methodologies to improve forecasting accuracy
Oversee monthly forecasting and operational business reviews, incorporating commercial insights and team input
Lead quarterly business reviews with key accounts and markets, including the US, Mexico, Brazil, Argentina, Avolta and DFS

Fulltime

Marketing and Business Development Executive

This is an exciting opportunity to join our creative Marketing team while workin...

Location

United Kingdom , St Albans

Salary:

25000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least 2 years’ experience in a marketing role
Experience with multichannel marketing and platforms such as Google Analytics, WordPress and CRMs
Good understanding of CRM systems (Salesforce experience desirable)
Bachelor’s degree in Marketing or similar qualification (preferred but not essential)
Strong 360° marketing knowledge
Creative, proactive and solution-focused
Excellent copywriting and attention to detail
Confident communicator with internal and external stakeholders
Understanding of the social care sector or willingness to learn

Job Responsibility

Own and optimise Salesforce user journeys, automation and communications to improve lead conversion
Lead and manage email marketing campaigns, data segmentation and prospect nurturing through the sales funnel
Plan, execute and manage multi-channel digital marketing campaigns (online and offline)
Support CMS and website optimisation, including content creation, SEO and technical best practice
Manage and grow social media platforms, including content creation, scheduling, engagement and performance tracking
Conduct marketing research to identify trends, customer insights and competitor activity
Analyse campaign performance, KPIs and metrics, producing reports and optimisation recommendations
Collaborate with internal teams including Sales, Operations and Customer Service to align marketing with business goals
Plan and support events, community outreach initiatives and lead-generation activities
Create and support marketing collateral for business development, client meetings and conferences

What we offer

Bonus scheme eligibility after 3 months
Investment in your development through training, mentoring and progression opportunities
Hybrid working (one day remote per week, dependent on experience)
5-day working week
Contributory pension scheme
Retail, gym and travel discounts
Regular team events, recognition and celebrations
Friendly, supportive management team

Fulltime

Senior Digital Commerce Manager for Personal Care

As a Senior Key Customer Manager KCM) for Ecommerce – Personal Care, you will be...

Location

Philippines , Metro Manila

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
3-5 years of progressive experience in Customer Development, Sales, or Key Account Management, ideally within the consumer goods or FMCG industry
Demonstrated success managing modern trade accounts, with proven ability to drive sales growth through joint business planning
Exceptional stakeholder and customer management skills
able to influence and build partnerships across all levels
Highly analytical and data-driven with advanced proficiency in MS Excel and business analytics tools
Agile, self-motivated, and proactive
thrives in a fast-paced, dynamic environment with a relentless drive for results
Strong attention to detail and operational discipline
able to manage multiple projects simultaneously

Job Responsibility

Own and deliver sales growth, profitability, and competitive performance targets for your assigned accounts
Develop, adapt, and implement business unit plans within key accounts, ensuring alignment with national strategic goals
Translate Unilever’s brand and category strategies into customer business plans, ensuring strong alignment with national and customer-specific objectives
Analyze market trends and customer insights to identify new growth opportunities and execute with agility
Serve as the primary business partner for key E-Commerce customers, building and maintaining strong, trust-based relationships
Act as a strategic advisor, understanding customers’ business needs and collaborating to co-create mutually beneficial solutions
Lead Joint Business Planning initiatives to achieve shared objectives and foster long-term partnership
Drive the implementation of the Omni Perfect Store framework, ensuring best-in-class execution both online and offline
Collaborate with e-commerce teams and brick-and-mortar partners to maximize shopper experience and sales conversion
Foster operational efficiencies by coordinating seamlessly with internal teams (e.g., Supply Chain, Finance, Marketing) and external stakeholders

Fulltime

Ecommerce Manager

As Ecommerce Manager, you'll take ownership of the brand's digital storefront. T...

Location

United Kingdom , London

Salary:

55000.00 - 65000.00 GBP / Year

Harmonic Operations™ | Certified B Corp

Expiration Date

Until further notice

Requirements

Proven experience managing an ecommerce or D2C website, ideally within a fast-growing brand (food, drink, personal care, fashion, retail, consumer, beauty, skincare, supplements etc)
Strong understanding of CRO, UX, and ecommerce best practices
Comfortable working with data and able to translate insights into clear actions
Experience with Shopify (or similar platforms)
A proactive, hands-on mindset with the ability to work in a fast-paced environment
Strong project management skills and attention to detail
Commercial awareness and a clear understanding of what drives online revenue

Job Responsibility

Own and optimise the D2C website (UX, CRO, merchandising, performance)
Manage product launches and onsite campaigns from concept to execution
Analyse customer behaviour and performance data to drive continuous improvements
Collaborate with paid media and CRM teams to align onsite journeys with acquisition and retention strategies
Oversee ecommerce operations including product listings, pricing, and stock visibility
Identify and implement new tools, platforms, and integrations to improve performance
Manage marketplace presence (e.g. Amazon) and support expansion into new channels
Lead A/B testing initiatives to improve conversion and average order value
Report on key metrics, providing actionable insights to senior stakeholders

What we offer

bonus

Fulltime

Vice President of Sales and Marketing

The Vice President of Sales and Marketing is a strategic and operational leader ...

Location

Canada , Toronto

Salary:

140000.00 CAD / Year

Spring Living

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field (Master’s preferred)
Strategic mindset with the ability to execute with speed and efficiency based on market trends and internal performance insights
Proficiency in CRM systems (e.g., Aline, Sherpa, Salesforce, Yardi) and digital platforms (e.g., HubSpot, Google Analytics)
Excellent interpersonal and communication skills, with a passion for leadership and innovation
Deep expertise in leading the sales function, including standardized best practices, training and development, performance management, and data-driven sales analytics
Ability to work cross-functionally and lead through influence
5+ years of senior-level or equivalent experience across sales, marketing, and analytics in senior living, healthcare, or hospitality
Demonstrated success in leading digital marketing campaigns, improving occupancy, and managing multi-site teams
Experience aligning pricing, payer strategy, and sales tactics to maximize revenue across a continuum of care is strongly preferred
Deep understanding of digital marketing tactics and tools, including CRM and marketing automation platforms

Job Responsibility

Develop and execute an integrated sales and marketing strategy to increase occupancy, optimize value per unit, and expand market presence
Leverage data analytics (including performance metrics, CRM, consumer surveys, market trends, and ROI analysis) to inform strategic growth plans and optimize marketing and sales tactics based on results
Use data and performance metrics to balance occupancy targets with rate integrity, ensuring sustainable growth without compromising margins
Proactively monitor internal performance and external market trends to refine strategy and stay ahead of emerging opportunities and challenges
Lead long-term growth initiatives (ex: market repositioning, new developments, and expansion) while driving measurable results that create long-term value
Lead and coach the Sales and Marketing professionals, regional directors and community-level leaders to meet and exceed occupancy and conversion goals across all regions and community types
Design and optimize scalable sales systems, lead tracking, and performance management through modern CRM platforms
Strengthen referral networks by building strategic enterprise-level partnerships
Lead Spring Living’s digital marketing strategy, including managing the website, online advertising (SEO, Google Ads, social media), email marketing, reputation management, and content creation
Oversee brand consistency, public relations, and corporate communications, acting as ambassador for Spring Living

Fulltime

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Online Lead & Customer Care Executive

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