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Online Hub Team Leader

United Kingdom, Chesterfield 27560.00 GBP / Year · Job Posted February 06, 2026
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Job Description

The Online Hub Team Leader is responsible for the day-to-day operation of a regional online retail hub within our Rotor Hub and Blade model. Reporting to the Online Manager, the postholder ensures donated stock is selected, listed, and dispatched efficiently and effectively to maximise income. The role combines hands-on delivery with team leadership, embedding our core values of Compassion (through inclusive leadership and supporter service), Courage (by embracing change and taking initiative), and Creativity (by optimising listings and improving local processes) in all aspects of operation.

Job Responsibility

  • Responsible for the day-to-day operation of a regional online retail hub within our Rotor Hub and Blade model
  • Ensures donated stock is selected, listed, and dispatched efficiently and effectively to maximise income
  • Combines hands-on delivery with team leadership
  • Embedding core values of Compassion (through inclusive leadership and supporter service), Courage (by embracing change and taking initiative), and Creativity (by optimising listings and improving local processes) in all aspects of operation

Requirements

  • Experience in online retail or e-commerce (e.g. eBay, Vinted, Amazon)
  • Ability to create listings, handle product photography, and manage dispatch
  • Strong organisational and prioritisation skills
  • Experience supporting or leading others in a working or volunteering setting
  • Practical awareness of cost control and fulfilment best practice
  • Confident communicator with good problem-solving instincts
  • Ability to work independently and escalate appropriately
  • Commitment to embedding charity values in day-to-day practice

What we offer

  • Enhanced annual leave, with even more added as your service grows
  • Additional annual leave purchase options
  • Enhanced sick pay
  • Life assurance
  • Blue Light Card eligibility and access to generous discount schemes
  • A supportive, purpose-driven team
  • Access to our comprehensive Employee Assistance Programme

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