Online Customer Journey Specialist Job at Hunkemöller (Hilversum)

Messaging Services Senior Specialist-SharePoint Online and OneDrive for Business, M365-Exchange Online

The Messaging Services Senior Specialist role at NTT DATA involves providing exp...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in a related field
Strong technical background in Microsoft Teams and M365 productivity apps
Excellent communication and problem-solving skills
Good analytical skills
Energetic, self-motivated and self-sufficient in accomplishing tasks
Works on abstract and complex problems requiring evaluation of intangible variables
Integrates trends, data and information into plans, deliverables and recommendations
Provides advanced technical support within area of expertise to clients on complex integration issues and escalation
Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions
Regularly exercises discretion and independent judgment on technical matters

Job Responsibility

Providing steady state support to the email and collaboration infrastructure
Handling on-call support responsibilities
Handling escalations, critical issues, upgrade and maintenance activities
Expert on M365 services-Microsoft Teams, M365 productivity apps and SharePoint Online
A customer-centric approach with a focus on delivering high-quality support
Understanding their requirements and creating a positive client experience throughout the total client journey
Flexible working in shifts supporting 24X7 steady state operations

Online Range Specialist

In the role as Online Range Specialist, you encourage existing customers to shop...

Location

Netherlands , Haarlem

Salary:

3600.00 - 4500.00 EUR / Month

IKEA

Expiration Date

Until further notice

Requirements

Passionate about people, business, IKEA’s purpose and continuously driving better performance
Passion for sales and reaching sales goals
Passion for creating an IKEA fit for the multichannel-retailing future
Experience with (Google) analytics and CMS
Knowledge of how to develop online solutions that answer sales, analytics and industry trends and needs
Knowledge of online direction setting as well as follow up on KPIs
Knowledge of how to work with seasonality and celebrations in the Dutch market
Good knowledge of SEO
Good knowledge of conversion optimization and customer journeys analyzes and content improvement

Job Responsibility

Securing that the agreed product range is visible and buyable on the IKEA online channels according to the business rules
Effectively administering range changes
Maximizing the online sales and sales margin of the range in collaboration with the Selling team
Preparing for offering the best shopping experience for digital sales and commercial activities by contributing with insights and ideas to the briefing process and securing the availability of the online offer
Content creation together with the other online specialists in the team
Contributing with insights to key stakeholders in the market on how to improve the multichannel customer experience
Contributing to optimize the range offer in collaboration with respective Sales Leaders and work proactively towards stakeholders to secure correct fulfilment and forecast at product level
Actively cooperating with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact
Being an active player in driving an open and sharing climate, being a role model of the IKEA values

What we offer

Holiday allowance
13th‑month payment

Fulltime

Customer Service Specialist

CrowdFarming® is the leading European tech marketplace connecting farmers direct...

Location

Spain , Madrid

Salary:

Not provided

CrowdFarming

Expiration Date

Until further notice

Requirements

Native-level speaker of French, German, or Italian
Good command of English (Spanish is a plus)
At least 1 year of experience in customer service
Professional experience in sales, customer service, logistics, agriculture, and/or online retail is a plus
Able to work independently while being a strong team player
Flexible, proactive, and ambitious
Calm and solution-oriented in stressful or unexpected situations
Passionate about sustainability

Job Responsibility

Support and advise customers via phone, email, and social media
Handle enquiries related to orders, deliveries, transport issues, and the CrowdFarming philosophy
Resolve incidents in a proactive, solution-oriented way
Promote conscious and sustainable consumption through every interaction
Collect and share customer insights with internal teams
Collaborate cross-functionally to ensure a smooth customer journey
Translate and proofread website content in your native language

What we offer

Hybrid model: two days of remote work per week (25 €/month for related expenses)
An annual €250 grant to support any training you wish to undertake related to your responsibilities and tasks
Language classes partially funded by CrowdFarming
A flexible compensation plan and tailored benefits
Website credits to celebrate your birthday and work anniversary
Health insurance partially funded by CrowdFarming
Flexible remuneration plan
Daycare, restaurants, transportation...
Remote work options
Up to 3 day of telecommuting a week

Fulltime

Online Brand & Commerce Marketing Specialist

This role will focus on improving the company’s direct online sales channels, en...

Location

Singapore , Singapore

Salary:

Not provided

Nicoll Curtin

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Digital Marketing, eCommerce, Business or related field
2+ years of experience in digital marketing or eCommerce roles
Hands-on experience managing online stores or eCommerce platforms such as: Shopify, Magento, WooCommerce, Salesforce Commerce Cloud
Strong understanding of digital marketing channels including paid media, SEO and email marketing
Experience using data and analytics tools to evaluate campaign and sales performance
Ability to develop and execute strategies that drive online revenue growth
Strong communication and stakeholder management skills

Job Responsibility

Develop and execute strategies to grow online sales and customer acquisition across APAC
Manage and optimize brand eCommerce platforms (brand.com, website) to improve conversion rates and customer experience
Plan and execute digital marketing campaigns across paid social channels such as Google, Facebook, Instagram, TikTok and email
Use data and analytics to track sales performance, customer behaviour, and marketing effectiveness
Identify opportunities for personalization, upselling and loyalty programs to increase customer lifetime value
Conduct A/B testing and website optimization to improve user journey and conversion
Work closely with regional teams, distributors and marketing partners to execute digital initiatives
Monitor competitor activity and industry trends to identify opportunities for growth
Support regional promotional campaigns and new product launches

Fulltime

New

Head of SEO & Organic Growth

This is a senior leadership role with end-to-end accountability for Betfred’s or...

Location

United Kingdom , Manchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum 7+ years in SEO, including significant experience in a senior or head-of-function role within the Online Gaming, Casino or Sports Betting sector
Proven leadership experience managing and developing high-performing teams, with the ability to lead specialists across content, copywriting, technical SEO and strategy
Strong track record of building and delivering multi-market SEO strategies that increase organic visibility, qualified traffic, conversion and revenue in regulated markets
Proven experience ranking for high-value, high-competition keywords in highly competitive search environments
Strong budget management skills
Expert knowledge of site architecture, Core Web Vitals, PageSpeed, schema markup, internal linking, indexation management and mobile-first indexing
Advanced proficiency in Google Analytics 4, Google Search Console and industry tools
Demonstrated ability to influence and coordinate across cross-functional departments including PPC, Product, UX, Content and Technology
Exceptional analytical and commercial skills, with the ability to translate complex SEO data into clear, actionable business strategies for non-technical stakeholders
Experience presenting performance, strategic recommendations and investment cases to senior leadership with confidence and credibility

Job Responsibility

Own and evolve the enterprise SEO strategy to drive sustainable, long-term organic traffic growth, customer acquisition and revenue across key markets
Lead, mentor and develop the team, including article copywriters and SEO specialists, creating a high-performance culture with clear objectives, accountability and progression
Set the strategic direction for technical, on-page and off-page SEO, ensuring best practice is consistently implemented across all platforms, products and content journeys
Develop and scale high-performing content strategies across betting and gaming categories, aligning search demand, brand positioning and commercial priorities
Constantly identify new opportunities to align content, technical SEO, UX and conversion performance to optimise organic growth and improve the quality of traffic
Act as the senior SEO lead for the business, influencing cross-functional stakeholders and ensuring SEO is embedded into product, development, content and performance marketing plans
Manage relationships with internal content teams, external agencies and affiliate partners to maximise organic visibility, authority and return on investment
Monitor algorithm updates, competitor activity and wider industry trends, adapting strategy at pace to protect and grow rankings in a highly competitive SERP landscape
Collaborate with product and development teams to improve site architecture, page performance, crawlability, indexation and overall technical health
Manage and deliver to agreed KPs, clearly communicate performance, risks, opportunities and strategic priorities to senior stakeholders and demonstrate tangible revenue associated to SEO

Fulltime

Employability Practitioner Skills Coach

Accountability for the delivery of a cohesive and comprehensive referral strateg...

Location

United Kingdom

Salary:

28000.00 - 34000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Level 3 qualification in Employability, Learning and Development, Advice and Guidance, Education, Business Administration, Customer Service, or a related subject, or equivalent occupational experience
Coaching, Mentoring, Teaching, Assessing, or Learning and Development qualification (or willingness to work towards), such as TAQA, CAVA, AET, or equivalent
Functional Skills Level 2 in English and Mathematics (or equivalent)
Experience of coaching, mentoring, training, or supporting individuals within employability, education, apprenticeships, recruitment, welfare-to-work, youth services, or a related environment
Proven experience of supporting individuals to develop skills, overcome barriers, achieve goals, and progress into employment, apprenticeships, or further learning
Knowledge and understanding of employability programmes, apprenticeship standards, work-based learning, and career development practices
Understanding of learner-centred coaching techniques, target setting, action planning, progress reviews, and evidence collection
Knowledge of government-funded training programmes, employability initiatives, apprenticeships, or adult learning provision
Good understanding of labour market information, employer expectations, recruitment processes, and current employment trends
Excellent communication, interpersonal, coaching, and presentation skills, both written and verbal

Job Responsibility

Deliver and facilitate coaching, training, and learning activities that follow agreed learner journeys and support individuals to develop the knowledge, skills, behaviours, and confidence required to gain and sustain employment
Support learners to develop essential employability skills, including communication, teamwork, problem-solving, digital skills, job search techniques, interview preparation, and workplace professionalism
Deliver and support English, maths, and digital skills development where required, signposting learners to specialist support where appropriate
Complete learner reviews, progress meetings, and workplace visits in line with organisational, quality, and funding requirements
Work closely with employers, line managers, and workplace mentors to ensure learners receive the support and opportunities needed to achieve their development goals
Coach learners to gather and present evidence of learning, competence, and achievement, supporting progression towards qualifications, apprenticeships, or employment outcomes
Monitor learner engagement, attendance, wellbeing, and progression, taking proactive action to overcome barriers to learning and reduce withdrawals
Deliver enrichment activities that promote safeguarding, Prevent, British Values, equality, diversity and inclusion, wellbeing, resilience, and personal development
Support learners with career planning, progression opportunities, job applications, CV development, interview preparation, and transition into employment or further learning
Maintain accurate learner records and complete all administrative requirements within agreed timescales, ensuring compliance with organisational and funding requirements

What we offer

25 + all bank holidays, Birthday off, Christmas Shopping day
Total Leave – All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
2 Years’ Service – Staff who have passed 2 years’ service get an additional 2 days leave
5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave
10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave
Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
Total Health – Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1
Total Fridays – Early Finish Fridays. On the 2nd Friday of every month, staff benefit from a 3pm finish
Dress Down Fridays – Every Friday, staff do not need to wear formal work clothes
Buy & Sell – Buy up to 5 days of annual leave and sell up to 3

Fulltime

E-Commerce Specialist

Location

United States , Metairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of hands-on experience in eCommerce, preferably in a growing or mid-sized business environment
Working knowledge of Shopify and Magento, with the ability to support platform updates and day-to-day administration
Strong attention to detail with experience managing product catalogs, SKU structures, and content within a CMS or eCommerce platform
Analytical skills with the ability to interpret performance data and translate findings into actionable improvements
Familiarity with tools such as Google Analytics, NetSuite, HubSpot, and online marketplace platforms including Amazon
Ability to balance multiple priorities, stay organized, and deliver accurate work in a fast-paced setting
Effective communication skills and a collaborative approach when working with cross-functional teams

Job Responsibility

Maintain and refine online product listings, ensuring SKU data, descriptions, images, and pricing remain accurate and up to date across digital channels
Partner with cross-functional teams to launch new products, coordinate inventory-related updates, and support day-to-day catalog operations
Respond to customer-facing eCommerce issues and help improve the overall shopping journey through timely problem solving and clear communication
Contribute to the migration of the eCommerce platform from Magento to Shopify, including content, catalog, and operational support
Track site performance metrics such as traffic, conversion, and engagement to identify opportunities for optimization
Support digital campaigns, promotions, and merchandising initiatives by preparing product content and aligning site presentation with business goals
Analyze key performance indicators and provide practical recommendations to improve conversion rates, product visibility, and customer experience
Collaborate with product, marketing, web, support, and operations teams to keep online initiatives moving efficiently and accurately

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Messaging Services Senior Specialist

We are currently seeking a Messaging Services Senior Specialist to join our team...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, Engineering, or related field
5+ years of experience Microsoft Teams, M365 apps and Exchange Online
Microsoft 365 certification preferred

Job Responsibility

Providing steady state support to the email and collaboration infrastructure
handling on-call support responsibilities
handling escalations, critical issues, upgrade and maintenance activities
Expert on M365 services-Microsoft Teams, M365 productivity apps and SharePoint Online
A customer-centric approach with a focus on delivering high-quality support
Strong verbal and written communication skills, with the ability to explain technical concepts to end users
Understanding their requirements and creating a positive client experience throughout the total client journey
Flexible working in shifts supporting 24X7 steady state operations
Supports and Administration of Microsoft Teams across the organization, including integration with other Microsoft 365 services
Monitor Teams usage, performance, and reliability, proactively addressing issues to ensure optimal service delivery

Fulltime

Select Country

Online Customer Journey Specialist

Job Description

Job Responsibility

Requirements

Looking for more opportunities?