Online Communities Specialist Job at 360 Resourcing Solutions (Northampton)

Online Community Specialist

We’re on a mission to change the future of banking and we want to Make Life Easy...

Location

Turkey; Bulgaria , Istanbul; Sofia

Salary:

Not provided

bunq

Expiration Date

Until further notice

Requirements

Proven skills in managing and moderating online communities and social media channels
Experience ensuring content adheres to brand tone and community standards
Strong conflict resolution skills with an ability to fairly manage user concerns
Familiarity with AI tools and the ability to utilise them for efficient community support and content moderation
Excellent communication skills in English, both written and verbal

Job Responsibility

Managing and moderating our online community and social media channels (X, Meta DMs, LinkedIn, TikTok, Instagram) with a friendly, user-centric approach
Ensuring that all content aligns with community guidelines and bunq’s Tone of Voice
Resolving user concerns by addressing conflicts, negative comments, or inappropriate behaviour in a fair and consistent manner
Leveraging AI tools to deliver more time-efficient and accurate responses for our end user - Eva
Analysing outcomes from community interactions and providing data-backed insights for process improvements
Actively engaging with our community members to increase user retention by gathering, analysing, and implementing insights into user behaviour and trends
Following platform-specific best practices to minimise the spread of negative content and foster a secure, positive social environment

What we offer

Great, international colleagues, who share your mindset
Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
We support growth with bunq Academy and €1500 annual learning budget
A Multisport gym card for your health and wellbeing (in Turkey)
Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle in Bulgaria
Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices) (In Turkey)
Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office
A MacBook so you can Get Shit Done with us
Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options

Fulltime

Community Specialist

As part of a Social Content Pod that engages directly with our client, a market-...

Location

Australia , Sydney

Salary:

Not provided

Hogarth

Expiration Date

Until further notice

Requirements

Proven experience directly managing online communities, ideally for brands
Demonstrated ability to create and manage social listening dashboards
Experience using Sprinklr or Meltwater is a plus
Demonstrable ability to create engaging written content for social media
Experience interacting with customers, addressing inquiries, and resolving issues
Working directly with CPG brands, retailers, or agencies is a significant advantage
Demonstrated understanding of current CPG industry trends, products, and consumer behaviour
Demonstrated ability to cultivate a positive, engaged online community around a brand
In-depth knowledge of relevant platforms (Instagram, TikTok, YouTube, etc.)
Skillfully moderating discussions, addressing conflicts, and maintaining a safe, inclusive environment

Job Responsibility

Monitor and analyse cultural trends, social conversations, and emerging behaviours within your category
Provide regular insights on category-specific trends, competitor activities, and consumer sentiment
Translate social listening insights into actionable recommendations for brand strategy
Identify opportunities for brands to participate in relevant cultural moments
Develop and execute community engagement strategies that align with overall marketing objectives for each brand
Manage brands' owned channels, including daily monitoring, content posting, and community moderation
Represent as the 'voice' of the brands online, embodying each brand's unique Tone of Voice
Build strong engagement with communities across social media platforms
Respond to comments and messages promptly and effectively
Conduct qualitative analysis of social media conversations across your category

Fulltime

Social Media Specialist

We are looking for a passionate and creative Social Media Specialist to join our...

Location

Ukraine

Salary:

Not provided

Mas Vee Digital

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Communications, or a related field
Proven experience (2+ years) in social media management, preferably for global or regional brands
Fluent in Ukrainian and English
Expertise in using social media platforms, tools (e.g., Hootsuite, Buffer), and analytics software
Proficiency in design tools like Canva, Adobe Creative Suite, or similar
Strong writing, editing, and storytelling skills for diverse audiences
Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment

Job Responsibility

Content Creation: Design, write, and publish engaging, high-quality content tailored for platforms like Facebook, Instagram, Twitter, LinkedIn, TikTok, and emerging networks
Strategy Development: Develop and execute social media strategies aligned with marketing goals and brand identity
Community Management: Monitor, engage, and respond to comments, messages, and mentions to foster a loyal online community
Analytics & Reporting: Track and analyze performance metrics to optimize campaigns, identify trends, and report insights to stakeholders
Campaign Management: Plan and execute paid social media campaigns to increase reach, engagement, and conversions
Brand Advocacy: Collaborate with influencers and partners to amplify brand messaging and reach new audiences
Trend Analysis: Stay updated on industry trends, platform updates, and competitor activity to ensure innovative approaches
Collaboration: Work closely with cross-functional teams (designers, content creators, marketing) to ensure cohesive brand messaging

What we offer

Competitive salary and performance bonuses
Flexible working hours to accommodate your schedule
Opportunities for professional growth through training and global exposure
Access to cutting-edge tools and technologies
Collaborative, inclusive, and creative work culture

Communications and PR Specialist – Social Forums

Corporate Tools is searching for a Communications and PR Specialist – Social For...

Location

United States

Salary:

60000.00 - 85000.00 USD / Year

Corporate Tools

Expiration Date

Until further notice

Requirements

Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field or equivalent experience
Strong verbal and written communication skills and ability to adapt communication style to different audiences
At least 1-3 years of demonstrated experience in a communications or PR role
Strong organizational skills
Knowledge and expertise in existing and emerging media platforms
Experience in media relations, including press release writing and media pitching
Strong interpersonal skills with ability to interact with diverse forum members, build relationships, and resolve conflicts diplomatically
Professional experience in the Domain Registrar industry
A deep understanding of online social forums, community dynamics, and best practices for community engagement

Job Responsibility

Manage all social media platforms via comments and forums. Platforms including: Facebook, Instagram, Twitter, TikTok, YouTube, Reddit, etc.
Address any positive, neutral, or negative comments promptly, professionally and effectively and in line with company objectives
Work with design and marketing teams to create content
Develop strategy and content for industry specific remarks which require research, message development and gathering materials for use in internal and external presentations
Create, implement and oversee communications programs that effectively describe and promote the organization and its work, services and activities. Amplify stories across our organization using channels to build engagement
Develop and maintain consistent brand messaging across all communication channels, ensuring alignment with organizational goals and values
Build and maintain positive relationships with key stakeholders, including media contacts, partners, and community members
Conduct market research and competitor analysis to identify trends, insights, and opportunities for marketing and communication efforts

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Fulltime

Social Media Marketing Specialist

At Snappr, we make it effortless for businesses to access high-quality visual co...

Location

Philippines , Metro Manila

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

At least 2+ years of experience managing a company’s social media content calendar including copywriting and design of posts
Experience managing social media accounts. Experience must be with a company that sells a B2C-related product or service
The ability to create content on your own with minimal direction using different media such as images, gifs, video, and text
Experience engaging with online communities
Experience with paid advertising is a bonus

Job Responsibility

Create and manage Snappr’s social media content calendar
Create new and engaging content across static images, videos, and animated gifs
Engage with and manage Snappr’s community on social media platforms
Run paid social media ads to promote Snappr’s products and services
Be on top of the latest content trends and have a passion for engaging with customers on social media

What we offer

Competitive salary
Transportation allowance provided
20% night differential (if applicable)
Health Insurance (Day 1 HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

Community Operations Specialist

Plaud is building the world's most trusted AI work companion for professionals t...

Location

Japan , Tokyo

Salary:

Not provided

Plaud

Expiration Date

Until further notice

Requirements

1+ years of experience in a customer-facing role such as community management, social media management, or technical support
Native Japanese speaker with professional fluency in English or Mandarin
A genuine passion for and curiosity about AI, software, or consumer technology products
A strong sense of empathy and a user-centric mindset, with a natural desire to help people solve problems
Ability to work independently and manage multiple tasks in a fast-paced, remote-first environment

Job Responsibility

Serve as the voice of our brand in our online communities, actively engaging with users, answering questions, and enforcing community guidelines to ensure a safe and constructive environment
Act as a first responder for user-reported issues, troubleshooting problems, and escalating complex bugs with clear, concise data to our Product and Engineering teams
Champion the voice of the customer by analyzing community conversations to identify trends, synthesize feedback, and deliver actionable insights that will directly influence our product roadmap
Partner with Product, Marketing, and Sales teams to execute community-facing initiatives, such as feature launches, user feedback surveys, and online events
Help build and scale our community programs, including identifying and nurturing relationships with super users and brand advocates to foster a self-sustaining ecosystem

What we offer

Define the next-gen paradigm for human-AI interaction within a fast-growing AI/Tech company
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion
Work with passionate teammates who value innovation, collaboration, and customer success
Grow your career in a culture that champions continuous learning and fast career development
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere

Fulltime

Community Operations Specialist

Plaud is building the world's most trusted AI work companion for professionals t...

Location

Netherlands , Amsterdam

Salary:

Not provided

Plaud

Expiration Date

Until further notice

Requirements

1+ years of experience in a customer-facing role such as community management, social media management, or technical support
Native French speaker
Fluent in English
A genuine passion for and curiosity about AI, software, or consumer technology products
A strong sense of empathy and a user-centric mindset, with a natural desire to help people solve problems
Ability to work independently and manage multiple tasks in a fast-paced, remote-first environment

Job Responsibility

Serve as the voice of our brand in our online communities, actively engaging with users, answering questions, and enforcing community guidelines to ensure a safe and constructive environment
Act as a first responder for user-reported issues, troubleshooting problems, and escalating complex bugs with clear, concise data to our Product and Engineering teams
Champion the voice of the customer by analyzing community conversations to identify trends, synthesize feedback, and deliver actionable insights that will directly influence our product roadmap
Partner with Product, Marketing, and Sales teams to execute community-facing initiatives, such as feature launches, user feedback surveys, and online events
Help build and scale our community programs, including identifying and nurturing relationships with super users and brand advocates to foster a self-sustaining ecosystem

What we offer

Define the next-gen paradigm for human-AI interaction
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion
Work with passionate teammates who value innovation, collaboration, and customer success
Grow your career in a culture that champions continuous learning and fast career development
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere

Fulltime

Community Engagement Specialist

As a Community Engagement Specialist, you play a key role in integrating IKEA in...

Location

India , Bangalore

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

People-centric professional
Passionate about sustainability, social responsibility and creating positive impact
Enjoy working collaboratively
Natural ability to build relationships and inspire others
Curious about local cultures, customer behaviours and community needs
Comfortable working with multiple stakeholders from local authorities and NGOs to start-ups, partners and internal IKEA teams
Motivated by being part of something bigger

Job Responsibility

Lead, implement and continuously develop the community engagement plan for IKEA
Act as a brand ambassador by understanding how the IKEA stores are perceived locally
Build strong relationships with key local communities, interest groups, NGOs, start-ups and local authorities
Collaborate closely with IKEA teams to ensure strong integration
Integrate community and city-level activities into the commercial calendar
Co-create and manage community spaces (online and offline)
Engage community members in sustainability and social responsibility initiatives
Work closely with internal teams and FFPTs to identify local community needs, risks and opportunities
Lead on-ground engagement with individuals, communities, governments and organisations
Drive promotion of events and initiatives across all communication channels

Fulltime

Online Communities Specialist

360 Resourcing Solutions

Location:
United Kingdom , Northampton

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 11, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Online Communities Specialist

Online Community Specialist

Community Specialist

Social Media Specialist

Communications and PR Specialist – Social Forums

Social Media Marketing Specialist

Community Operations Specialist

Community Operations Specialist

Community Engagement Specialist

Online Communities Specialist

360 Resourcing Solutions

Location:United Kingdom , Northampton

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:April 11, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Online Communities Specialist

Online Community Specialist

Community Specialist

Social Media Specialist

Communications and PR Specialist – Social Forums

Social Media Marketing Specialist

Community Operations Specialist

Community Operations Specialist

Community Engagement Specialist

Location:
United Kingdom , Northampton

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
April 11, 2026