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Online Brand Protection Moderator

Philippines · Job Posted February 16, 2026
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Job Description

We are seeking a full-time Content Moderator to join our moderation team. In this role, you will be trained to identify fraudulent or counterfeit content using our tools and processes. You'll play a crucial part in protecting our clients' brands by identifying and removing infringing content across various online platforms.

Job Responsibility

  • Review and label content according to established guidelines
  • Dive into online marketplaces, e-commerce sites, and social media to spot infringing content. Your sharp eye for detail will be key in identifying unauthorized use of our clients' intellectual property
  • Analyze content to suggest improvements in workflow and processes
  • Interpret and apply complex policies with a deep understanding of guidelines
  • Meet assigned targets while adhering to strict deadlines
  • Ensure high accuracy in content moderation and achieve monthly performance goals

Requirements

  • Minimum of 1 year of experience in content moderation (preferred)
  • Collaboration & Relationship Building - Ability to work well with cross-functional teams and build strong client relationships
  • Time Management & Multi-tasking - Manage your workload effectively, prioritizing tasks to meet deadlines
  • Integrity & Cultural Awareness - Show professionalism and an understanding of diverse perspectives
  • Engagement & Active Listening - Be engaged in all communications and actively listen to client and team needs
  • Written and Spoken English - Excellent communication skills are a must
  • Customer Focus - Ensure a high level of service in all client interactions
  • Attention to Detail & Trend Identification – Ability to spot trends and anomalies in data with precision
  • Critical Thinking & Troubleshooting - Apply analytical thinking to solve problems and provide solutions
  • Research Skills - Strong research abilities to investigate and analyze infringing content
  • Proficient in MS Office – Good experience with MS Excel, PowerPoint, and Outlook is essential
  • Tech-Savvy - Good understanding of IT and internet technology

Nice to have

  • Graduates/Postgraduates from any discipline with experience in secondary research or data analysis
  • Candidates with a background in Brand Protection, Research, or Data Analysis (minimum 1 year) are highly valued
  • Law graduates with a specialization in IP law and prior experience in a law firm or corporate setting are also encouraged to apply

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