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Online Assistant

New Zealand, Papamoa · Job Posted February 03, 2026
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Job Description

With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day. We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week. We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

Job Responsibility

  • Picking and packing orders accurately, efficiently and safely for our online customers
  • Communicating with other departments regarding any out of stocks, substitutions and other enquiries relating to online customer enquiries
  • Demonstrating a positive attitude towards Health and Safety for yourself and others around you

Requirements

  • Understands good customer service
  • Help us make customer first decisions aligned to our processes and systems
  • Work well within our team and communicate effectively
  • A willingness to work on your feet for the duration of your shift
  • Most important a friendly smile and welcoming attitude

What we offer

  • Everyday Rewards team card, providing a range of benefits including discounts and bonus points for groceries and discounted online shopping delivery
  • Banking and insurance (health, life etc) discounts
  • Global and local career opportunities

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