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Online Access Administrator

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360 Resourcing Solutions

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Location:
United Kingdom , Portsmouth

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

24521.29 - 26133.56 GBP / Year
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Job Description:

The Online Access Administrator is our initial point of contact and is responsible for providing high quality administrative support to the area, therefore maintaining the workload of the service effectively. This will be a fast paced, varied role and a keen knowledge of IT systems could be beneficial for you in a position like this.

Job Responsibility:

  • Management of user accounts and access permissions for online platforms and systems used by students and staff
  • Monitoring and troubleshooting access issues, resolving technical issues relating to login, passwords and account permissions
  • Collaboration with IT support to implement security processes and ensure data protection compliance
  • Generation of reports on activity, access logs and security incidents
  • Communication with relevant departments to gather access requirements and implement access control policies accordingly
  • Providing support during peak periods such as enrolment periods or system updates to ensure smooth access for users

Requirements:

  • Technical proficiency
  • Strong analytical & problem-solving skills
  • Adaptability to new systems and processes
  • Compliance awareness
  • Ability to meet targets within set timescales
  • Ability to work well in teams but also to work independently, with the minimum of supervision
What we offer:
  • Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
  • Pension: Generous Local Government pension
  • Learning & Development: Programmes by The Community Adult Education Department
  • Staff Development: Access to the College staff development programmes and CPD
  • Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
  • Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
  • Parking: Free car parking across all campus sites (apart from Arundel)
  • Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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