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This is a two person team that works closely with surgeons and patients to schedule surgeries. The Surgical Coordinator manages multiple, different systems and calendars in a high pressure environment and ensures that schedules run smoothly. The Surgical Coordinator works closely with surgeons to understand their unique styles and preferences on timing.
Job Responsibility:
Facilitate accurate, efficient and courteous access to services for Surgeons: including scheduling of Surgeries in iQueue. Scheduling Pace, Pre-op, Post-op, and Clearance appointments
Coordinating special equipment in the OR
Scheduling from radiology queue in EMR for Imaging as well as coordinating with outside surgeons and assists for surgery
Communicating with referral sources, managing data entry by documenting on the Surgery worksheets and within SmartSets
Completing message request for surgeons, updating PMD with surgery information, handling the provider schedules by blocking clinic and updating all the surgeons calendars
Completing reschedules and cancellations for all surgeons by contacting the appropriate patients, canceling in iQueue, reschedule or cancel all coordinated appointments
Registering patients, verifying insurances, securing codes & authorizations, running estimates and advising patients of their financial responsibility, collecting co-insurance and deductibles for the pending surgery for both the hospital and the physician entities (HB & PB)
Requirements:
High School Diploma/GED
3-5 Years Health Insurance Experience Required
3-5 Years Healthcare Experience Required
1-2 years Patient Access Services Experience Required