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Oncology Registered Nurse, Telehealth

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Alight Solutions

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Location:
United States of America , Virtual

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

81000.00 - 95000.00 USD / Year
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Job Description:

The Oncology RN, Telehealth is responsible for informing and supporting participants to seek the best clinical outcomes.

Job Responsibility:

  • Assessing and identifying opportunities to support the patient along their health care journey via a conversational approach. Engaging with the caller and building rapport
  • Providing immediate assistance to symptomatic callers and referral if necessary
  • Educating caller regarding services that are available to them
  • Communicating patient preferences to physician led team in order to provide the patient with pertinent health information
  • Providing health information to the caller based on their health literacy and specific areas of interest
  • Coordinating development of custom educational content with physician led team
  • Managing assigned workload, including ongoing client follow-up and customization of report materials, with ease
  • Providing up-to-date information and guidance on educational materials, web tools, and employer benefit programs for assigned clients. Assisting in web registration and navigation
  • Conducting feedback surveys with clients to evaluate satisfaction, utilization of services provided and impact of services
  • Participating in physician conference calls with patients and their families including, in some cases, scheduled calls outside of usual shift
  • Ensuring compliance with confidentiality and HIPAA requirements per Alight’s policies at all times when handling data or providing services
  • Performing tasks or responsibilities assigned by Alight to support the company's operational and financial goals

Requirements:

  • Be a Registered Nurse with a BSN and equivalent experience required
  • Have certifications in one of the following: Oncology Certified Nurse (OCN), Oncology Nursing Certification Corporation (ONCC), Certified Pediatric Hematology/Oncology Nurse (CPHON)
  • Have RN Compact State Nursing License in good standing and Telehealth experience required
  • Have Experience in a clinical setting providing direct support to patients and their families from diagnosis through treatment
  • Able to communicate medical information to a nonmedical audience
  • Display dedication to providing high quality, professional customer service
  • Have experience working with a variety of digital/internet media and interest in exploring new information technology. Be proficient with computer and internet navigation skills
  • Maintain enthusiasm, must enjoy working independently and in a team environment
  • Enjoy and be comfortable with a fast, evolving operation. Must be able to multitask while providing excellent customer service to our participants
  • Demonstrate excellent written and verbal communication skills, problem solving and analytical skills
What we offer:
  • A variety of health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
  • several voluntary benefit options

Additional Information:

Job Posted:
January 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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