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As a Thyme Care Oncology Nurse Navigator, you'll be a vital clinical resource for our members and their care network, providing triage, support, and education throughout their cancer journey via phone and email. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Your main objective will be to actively engage with members, address clinical issues, and efficiently manage any escalations that arise.
Job Responsibility:
Conduct comprehensive clinical assessments
oversee member health
facilitate end-of-life care discussions
actively engage with members
address clinical issues
efficiently manage any escalations
focus on symptom management and longitudinal care coordination
conduct a minimum of 20 member calls per day
collaborate with Nurse leaders and Medical Directors
establish trusting relationships with members
adhere to Care Team policies, procedures, and documentation standards
support members throughout the oncology care continuum
identify and promptly address member needs
participate in case conferences
foster strong partnerships with payers and providers
collaborate with non-clinical Care Team members to address social determinants of health
Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire
Nice to have:
Compact and single-state licensure in New York and/or Illinois is preferred
What we offer:
Choice of great medical, dental, and vision insurance plans
generous vacation policy
holiday work compensated at a 1x hourly rate and a 2.5x holiday rate