Onboarding Specialist

As an Onboarding Specialist at Travelnest, your primary mission is simple and critical: to grow our number of bookable properties. This is a commercially focused, consultative sales role where you’ll work directly with holiday let owners to guide them from initial interest through to becoming fully live, optimised, and bookable on our platform. While this is not a hard-sell environment, it does require strong sales capability, confident objection handling, and the ability to influence decisions through expert, customer-first conversations. You’ll spend the majority of your time engaging new customers, while also reactivating existing hosts and supporting any initiatives that directly impact bookable supply. From first conversation to listing optimisation, you’ll own the onboarding journey before handing customers over to our Performance Specialists for long-term growth. This role suits someone who is self-sufficient, detail-oriented, and motivated by outcomes, with minimal need for day-to-day management.