Onboarding Specialist Job at Goldfish Swim School - Gilbride Management Group (GMG)

Onboarding specialist

Location

India , Bengaluru

Salary:

Not provided

Randstad

Expiration Date

January 19, 2026

Requirements

3+ years of experience in onboarding, employee lifecycle management, and background verification
Strong hands-on experience with Workday (mandatory)
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Ability to work in a fast-paced environment and handle multiple tasks
Attention to detail with a focus on accuracy and compliance

Job Responsibility

Manage the full onboarding lifecycle for new hires, including documentation, induction scheduling, and compliance checks
Coordinate and monitor background verification (BGV) processes to ensure timely completion
Maintain accurate employee records in Workday, ensuring data integrity and compliance
Collaborate with hiring managers, HRBPs, and cross-functional teams to ensure smooth pre-joining and post-joining processes
Communicate with candidates regularly to provide updates, resolve queries, and ensure a seamless onboarding experience
Prepare and share onboarding kits, welcome emails, and orientation plans
Ensure adherence to company policies, HR guidelines, and statutory requirements during onboarding
Support continuous improvement initiatives to enhance onboarding efficiency and candidate experience

Customer Onboarding Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States

Salary:

70000.00 - 95000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

1+ year experience in implementation, onboarding, or other customer-facing role at a SaaS start-up company
1+ year experience in digital advertising, Google & Facebook preferred
Experience working within the automotive finance and insurance (F&I) domain, with a strong understanding of dealership F&I processes and terminology (preferred)
Proven basic troubleshooting abilities
Independent problem-solving skills and adaptivity to change
Excellent verbal and written communication skills
Strong work ethic and high energy levels
Ability to multitask and collaborate with different departments
Impeccable attention to detail
Cares for speed and quality of delivery

Job Responsibility

Owning the customer experience from the point of sales throughout their onboarding process with a strong understanding of automotive finance and insurance (F&I) workflows and terminology
Mapping out the customers’ requirements & needs to ensure a smooth onboarding and implementation
Implementing proactive communication flows with the customers to align expectations regarding onboarding and value delivery timelines
Collaborating proactively with other departments involved in the onboarding process by providing clear account setup requirements and deadlines
Identifying any process issues and/or new process building needs that arise from the evolution of our products and problem-solve by building out processes that can scale
Educating customers on features, capabilities, and best practices to simplify adoption and align expectations
Being the main point of contact to customers throughout onboarding and implementation (via video calls, calls, emails and chat)
Handling the successful and smooth transfer of your customers to their dedicated customer success manager after onboarding completion
Measuring and reporting upon the onboarding experience.

What we offer

Competitive compensation & comprehensive benefits
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k.

Fulltime

Onboarding specialist

Welcome and Orientation: Greet new employees on their first day and facilitate o...

Location

India , Gurgaon

Salary:

Not provided

Randstad

Expiration Date

February 02, 2026

Requirements

2 ...

Job Responsibility

Welcome and Orientation: Greet new employees on their first day and facilitate orientation sessions to familiarize them with company policies, culture, values, and expectations.
Paperwork and Documentation: Assist new hires with completing necessary paperwork such as employment forms, benefits enrollment, and tax documents.
Training Coordination: Coordinate training sessions for new employees, including scheduling sessions, booking trainers, and ensuring all necessary materials are available.
Technology Setup: Coordinate with IT department to ensure new employees have the necessary technology and equipment (e.g., laptops, software access) to perform their job duties.

Onboarding Specialist

As an Onboarding Specialist, you’ll be the go-to expert for new clients as they ...

Location

Mexico , Mexico City

Salary:

Not provided

MyTennisLessons

Expiration Date

Until further notice

Requirements

Strong knowledge of restaurant management systems and hospitality technology
Excellent communication and presentation skills
Proficiency with virtual training platforms (Zoom, Microsoft Teams, WebEx)
Outstanding interpersonal skills
Highly organized with strong attention to detail
Proactive problem-solver with a customer-first mindset
Ability to break down complex processes into simple, easy-to-follow steps
Comfortable working autonomously and making independent decisions
2+ years in restaurant operations, hospitality technology, or SaaS onboarding
2+ years in a client-facing role, such as implementation, project management, or consulting

Job Responsibility

Serve as a trusted advisor, guiding new clients through the onboarding journey and setting clear expectations
Act as a restaurant technology expert, providing insights and best practices to help clients optimize their POS setup
Proactively address client concerns, making strategic decisions to resolve challenges and keep projects on track
Lead discovery sessions to understand business needs and configure POS solutions accordingly
Collaborate with Sales, Product, and Technical Support teams to ensure seamless onboarding
Oversee system testing and quality assurance to guarantee a smooth launch
Continuously refine the onboarding experience by analyzing client feedback and key metrics
Identify opportunities to streamline processes and improve efficiency
Track performance against KPIs and ensure alignment with business goals

Fulltime

Intermediate Customer Onboarding Specialist

We are looking for a high output, thoughtful, and skilled onboarding specialist ...

Location

Canada , Vancouver, Calgary, Toronto

Salary:

70200.00 - 95000.00 CAD / Year

Clio

Expiration Date

Until further notice

Requirements

Healthy customer obsession and focus on delivering exceptional client experience
Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate
Effortless communication skills, confident and sensitive to the needs of customers (internal and external) of all abilities
Comfort and confidence facilitating ‘in person’ live sessions through Zoom
Demonstrate a keen interest in improving your craft by using AI

Job Responsibility

Conduct strategy and training sessions to ensure customers are onboarded in a manner that sets them up for success in adopting Clio’s suite of products
Identify what would indicate a customer’s “first value” and drive towards achieving it
Take complete responsibility for your ownership window as part of a customer’s entire Clio lifecycle, including setting customers up successfully for post-ownership window
Work closely with Sales and Customer Enablement to ensure a smooth and enjoyable transition into adopting our product as quickly and effectively as possible
Manage multiple client cases at a time with strict observance of associated tasks and deadlines (as defined by the department)
Own customer account health with Clio’s suite of products, mitigating risk through proactive churn prevention
Be confident, articulate, and sensitive to the needs of customers and internal partners
Contribute regularly to our customer-facing knowledge base [Help Center]
Partner with other members of the Customer Enablement and Tech Esc teams to develop processes around the design, development, extraction and training activities
Gain an expert understanding of and stay up to date with Clio’s suite of products and common workflows

What we offer

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Fulltime

Customer Onboarding Specialist

You will be key to onboarding new customers (Lenders & Law Firms), onto the PEXA...

Location

United Kingdom , Leeds

Salary:

30000.00 - 35000.00 GBP / Year

PEXA UK

Expiration Date

Until further notice

Requirements

Previous experience in a Law Firm customer focused ‘Support’ environment, dealing with customers by phone, zoom and email
Articulate, polite, cheerful and friendly
Strong time management and organisational skills
Strong communication skills, written, verbal and visual
A self-motivated individual who is able to work autonomously and as part of a team in a fast-paced environment
Proactive in developing knowledge and skills through self-learning
High attention to detail

Job Responsibility

Manage the Onboarding of new subscribers (Lenders & Law Firms), adhering to the defined procedures and scripts
Take ownership of developing relationship through the onboarding process and to full completion of the 1st transaction
Maintain customer Salesforce records with updates and progress
Manage and educate multiple new customers through the process at the same time
Support Law Firms to identify suitable 1st transaction to process via PEXA
Assist with any processing queries throughout the transaction and follow the workspace through to completion
Update stage gates to support progress and reporting
Adhere to a defined ‘hand back’ to Sales for ongoing Relationship Management
Manage any feedback/issue/concerns with a resolution first approach, being empathetic and solution focused
Liaise with managers for additional information and support

What we offer

Tailored personal and professional learning and development programs and tools
Holistic wellbeing support
Support for creating an ideal work/life blend

Fulltime

Customer Onboarding Specialist

At Flipdish, we’re turning the tables in favour of independent restaurant and ta...

Location

Pakistan , Karachi

Salary:

Not provided

Flipdish

Expiration Date

Until further notice

Requirements

2+ years of experience in client-facing roles
A focus on delivering great customer experiences
Strong organisational and problem-solving skills
Technical troubleshooting proficiency
Excellent communication skills

Job Responsibility

Onboarding Excellence: Manage the full client onboarding process, including system setup, while maintaining customer base
Project Management: Efficiently oversee onboarding projects, meet deadlines, and maintain accurate records in our CRM system
Product Expertise: Become an expert on customising Flipdish products for unique customer needs
Customer Communication: Serve as the primary contact for customer-facing onboarding, including issue resolution and keeping clients informed
Customer Optimization: Use insights to advise customers on using Flipdish product effectively and increase their lifetime value through product adoption and satisfaction

Onboarding Specialist

Referral Rock is looking for a detail-oriented Onboarding Specialist who excels ...

Location

Salary:

Not provided

Referral Rock

Expiration Date

Until further notice

Requirements

2+ years of experience in a high-volume customer-facing role (i.e., sales, customer success, onboarding, or support), preferably in SaaS
Demonstrated expertise in project planning, documentation, and achieving successful outcomes in a customer-centric environment
Excellent communication and interpersonal skills, with the ability to effectively facilitate calls/meetings and quickly build rapport with customers
Strong problem-solving skills and the ability to think critically, anticipate potential issues, and proactively address them
Exceptional organizational skills and the ability to manage multiple projects and deadlines simultaneously
Familiar with common sales & marketing software like Salesforce, HubSpot, Intercom, and MailChimp

Job Responsibility

Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans
Conduct regular calls/meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support
Assist customers across multiple communication channels including chat, email, and live screen shares
Coordinate technical assistance with your Integration Specialist teammates
Monitor customer health and leading indicators to proactively identify potential issues and reach out to help
Be the cheerleader for your customers, relaying key information and product requests to our team
Become a product and referral marketing expert

What we offer

*Benefits available for US-based Employees

Fulltime

Onboarding Specialist

Goldfish Swim School - Gilbride Management Group (GMG)

Location:

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 18, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 18, 2026

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Job Posted:
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