CrawlJobs Logo

Onboarding Operations Manager

baptistjax.com Logo

Baptist Health (Florida)

Location Icon

Location:
United States , Jacksonville

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Onboarding Manager oversees the daily operations of the onboarding function ensuring a seamless, compliant, efficient and high-quality experience for new hires, internal transfers, and stakeholders. This role provides leadership to the onboarding team, drives process improvement initiatives, and ensures organizational standards, regulatory requirements, and service expectations are consistently met. The Onboarding Operations Manager partners closely with Talent Acquisition, HR, hiring leaders and cross-functional stakeholders to ensure timely pre-employment processing, clear communication and best-in-class candidate-to-employee transition experience.

Job Responsibility:

  • Lead and manage end-to-end onboarding operations, ensuring timely processing and readiness for new hire start dates
  • Develop, implement, and maintain standardized onboarding workflows, procedures, and service level expectations
  • Monitor onboarding metrics, productivity, and service delivery outcomes to ensure operational effectiveness
  • Identify process gaps and implement continuous improvement strategies
  • Partner with HR, Recruitment, Employee Health, Payroll, and department leaders to coordinate onboarding activities
  • Lead, coach, and develop onboarding team members
  • Establish clear performance expectations, service level agreements and productivity benchmarks
  • Monitor workflow distribution and capacity planning
  • Foster a culture of accountability, customer service excellence and continuous improvement
  • Conduct regular audits to ensure onboarding documentation meets regulatory, accreditation, and organizational standards
  • Ensure accuracy and completeness of employee records, licensure, certifications, and required pre-employment requirements
  • Maintain compliance with internal policies, state and federal regulations, and audit readiness standards
  • Implement corrective actions and training based on audit findings
  • Serve as a primary liaison between onboarding, leadership, and operational departments
  • Provide guidance to hire managers regarding onboarding requirements, timelines, and best practices
  • Support organizational initiatives, system transitions, and process changes impacting onboarding
  • Track and analyze key performance metrics (time-to-start, onboarding cycle time, candidate satisfaction, error rates, etc.)
  • Prepare operational reports for leadership and recommend strategic improvements
  • Contribute to workforce planning by identifying onboarding capacity needs and operational risks
  • Championing a positive, organized, and supportive transition experience for candidates
  • Ensure proactive, clear communication throughout the onboarding journey
  • Address escalations, resolve complex onboarding issues, and remove barriers to timely starts
  • Monitor candidate engagement and onboarding satisfaction surveys
  • Partner with Talent Acquisition and HR leadership to ensure onboarding practices align with organizational values, employer brand, and candidate experience standards
  • Drive consistency in onboarding delivery
  • Oversee the execution of new team member orientation to ensure a welcoming, informative, and engaging introduction to the organization
  • Ensure orientation effectively prepares new team members with the knowledge, tools, and resources necessary for a successful start
  • Partner with HR, operational leaders, and support functions to ensure orientation content reflects organizational priorities, culture, compliance requirements, and operational readiness
  • Continuously evaluate and improve orientation effectiveness
  • Ensure a consistent orientation experience across locations, departments, and team member populations

Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field required
  • Minimum of 3 years of progressive experience in onboarding, human resources operations, talent acquisition operations, or related HR function
  • Minimum of 2 years of leadership or supervisory experience, including team leadership, performance management, and workflow oversight
  • Experience managing high-volume, process-driven operational functions with multiple stakeholders and competing priorities
  • Strong knowledge of onboarding processes, employment documentation requirements, and regulatory compliance standards
  • Demonstrated ability to lead operational teams, manage performance, and drive accountability
  • Strong process improvement skills
  • Ability to analyze operational metrics and use data to drive decision-making
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines
  • Strong interpersonal and communication skills
  • Ability to manage escalations and resolve complex operational or candidate-related issues
  • High attention to detail with strong focus on accuracy, compliance, and service excellence
  • Experience using Human Resources applicant tracking systems, or onboarding platforms required
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook

Nice to have:

  • Experience in a healthcare, hospital, or regulated environment strongly preferred
  • Experience supporting enterprise or multi-site organizations preferred
  • Experience designing or improving onboarding, orientation, or employee transition programs
  • Workday experience a plus
  • Senior Professional in Human Resources (SPHR) Preferred
  • Professional in Human Resources (PHR) Preferred

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Baptist Health (Florida) - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Onboarding Operations Manager

Manager, Onboarding Operations

Lead critical operational functions supporting a rapidly growing network of 350+...
Location
Location
United States , New York City
Salary
Salary:
75000.00 - 85000.00 USD / Year
allarahealth.com Logo
Allara Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of healthcare operations experience
  • At least 1 year in a management role
  • Experience managing distributed healthcare provider networks (100+ providers preferred)
  • Proven track record in operational analytics and KPI management
Job Responsibility
Job Responsibility
  • Ensure providers are fully credentialed, maximized in payer enrollments, and ready to deliver care from day one
  • Direct and mentor a team of Specialists and Coordinators
  • Maintain warm and engaging relationships with providers throughout the credentialing and onboarding process
  • Define project priorities, timelines, and KPIs
  • Develop and maintain SOPs, QA measures, and dashboards for monitoring enrollment, licensing, and compliance
  • Collaborate with internal stakeholders to improve operational workflows and data management practices
  • Design and implement automations to foster process improvement
What we offer
What we offer
  • Equity
  • Comprehensive health benefits (medical, dental, vision)
  • Generous paid time off
  • Wellness and professional development perks
  • Unlimited PTO & 11 company holidays
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Long- and short-term disability coverage
  • Annual employee wellness stipend
  • 401(k) plan
  • Parental leave & family planning support benefits
  • Fulltime
Read More
Arrow Right

Operations Manager

As an Operations Manager at ABC, you will lead the overall operations of an ABC ...
Location
Location
United States , Casa View
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 6 years of people management experience leading a large team of professionals across multiple sites and/or district management
  • Bachelors or Masters degree preferred or considerable people management experience required
  • High EQ - we work with kids with developmental delays and their families
  • Strong and professional communication style among Department Leaders
  • An Impact Player who will give an amazing experience to all teammates & families
  • Ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, reach
  • Ability to lift or move up to 50 pounds
  • Ability to maintain near and far visual acuity
  • Must be able to be physically present at assigned job location
  • Ability to properly wear necessary PPE
Job Responsibility
Job Responsibility
  • Lead the overall operations of an ABC Facility
  • Cultivate a work environment intensely supportive of your team
  • Demonstrate an unrelenting commitment to the families of ABC
  • Exhibit key oversight and ownership of financial, safety, and compliance of your location
  • Monthly tracking of KPIs, Clinic Budgets and Team Performance
  • Establish strong connections with families, providing education and guidance throughout the onboarding journey
  • Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence
  • Conduct Performance Evaluation, Corrective Actions and Development Plans
  • Plan Monthly & Quarterly Team Events and Celebrations
  • Partner with your Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality
What we offer
What we offer
  • Bonus: Potential of up to $18,000 - Monthly & Quarterly
  • Career Growth: Clear pathways from OM to Senior OM to Group OM to Regional Director of Operations (RDO) to Senior RDO
  • Professional Development: Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training Cohorts in Austin, TX
  • 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
  • Student Loan Repayment Employer Contributions
  • Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
  • Door Dash Pass, Team Happy Hours, and Regional Night of Honors
  • Up to $600 Student Loan Repayment Options & Tuition Discounts
  • 90% Health Insurance Coverage for ABC Teammates
  • 401k Retirement Plans with 2% Company Matching with 100% Vesting
  • Fulltime
Read More
Arrow Right

Manager- Catalogue Management and Supplier Onboarding

Circle K (Part of Alimentation Couche-Tard group) is a global leader in the conv...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate in any discipline. MBA preferred
  • 8 - 10 years of work experience in Catalog management and Procure to Pay operations
  • Proficiency in using Ariba, Coupa or similar procurement software
  • Strong analytical skills, with the ability to interpret catalog usage data and customer feedback
  • Proficient in PowerPoint and Excel
Job Responsibility
Job Responsibility
  • Manage and maintain Ariba catalog of products and services, ensuring accuracy and completeness of information
  • Coordinate with suppliers to obtain necessary product information and to resolve any issues related to the catalog
  • Oversee the cataloging process, including the creation and maintenance of product data, to ensure consistency and compliance with company standards
  • Implement strategies to optimize the catalog's performance, including improving search functionality and enhancing the user interface
  • Overseeing the entire supplier onboarding process, from initial contact to full vendor integration
  • Evaluating new suppliers for compliance with relevant regulations, policies, and risk assessments
  • Maintaining the accuracy, timeliness, and integrity of vendor data entered into the system
  • Analyze catalog usage data and customer feedback to identify opportunities for improvement and implement necessary changes
  • Collaborate with the procurement and IT teams to ensure the catalog system is integrated with other business systems and processes
  • Stay informed about industry trends and advancements in catalog management and apply this knowledge to improve Coupa's catalog
  • Fulltime
Read More
Arrow Right

Operations Manager

As an Operations Manager at ABC, you will take the helm of an ABC facility, crea...
Location
Location
United States , Austin
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of managing large teams across multiple sites or districts
  • Bachelor’s or master’s degree preferred (extensive management experience equally valued)
  • High School Diploma or GED required
  • High Emotional Intelligence
  • Strong Communication Skills
  • Impact-Driven Mindset
  • Physical Requirements: ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, reach
  • lift up to 50 pounds
  • maintain near and far visual acuity
  • physically present at job location
Job Responsibility
Job Responsibility
  • Drive operational success by managing KPIs, clinic budgets, and team performance
  • Lead, engage, and retain a team of 25–50 professionals
  • Support teammates through evaluations, corrective actions, development plans, and celebrations
  • Build trust with families by providing education and guidance during onboarding
  • Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations
What we offer
What we offer
  • Performance Bonus: Up to $18,000 annually
  • Career Growth pathways
  • Continuous Learning: Badge Up Program, Regional Workshops, Annual Leadership Summit, Initial Training
  • PTO & Holidays: 10 days PTO, 10 paid holidays, 2 flex days
  • Student Loan Support: Up to $600 in repayment options and tuition discounts
  • Parental Perks: Maternity/paternity award up to $3,000 and FSA options for childcare
  • Wellness Support: 90% health insurance coverage, 401k with 2% company matching, DoorDash Pass
  • Celebrations & Connection: Team happy hours, regional recognition nights
  • Fulltime
Read More
Arrow Right

Operations Manager

As an Operations Manager at ABC, you will take the helm of an ABC facility, crea...
Location
Location
United States , North Chicago
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of managing large teams across multiple sites or districts
  • Bachelor’s or master’s degree preferred
  • High emotional intelligence
  • Strong communication skills
  • Impact-driven mindset
  • Ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, and reach
  • Capability to lift or move objects weighing up to 50 pounds
  • Ability to maintain both near and far visual acuity
  • Must be physically present at the assigned job location
  • Proficiency in wearing and utilizing necessary personal protective equipment (PPE)
Job Responsibility
Job Responsibility
  • Drive operational success by managing KPIs, clinic budgets, and team performance
  • Lead, engage, and retain a team of 25–50 professionals delivering exceptional clinical care
  • Support teammates through evaluations, corrective actions, development plans, and team celebrations
  • Build trust with families by providing education and guidance during the onboarding journey
  • Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations
What we offer
What we offer
  • Performance bonus up to $18,000 annually
  • Career growth pathways
  • Professional development through Badge Up Program, Regional Workshops, Annual Leadership Summit, and immersive Initial Training in Austin, TX
  • 10 days PTO
  • 10 paid holidays
  • 2 flex days
  • Student loan support up to $600 in repayment options and tuition discounts
  • Maternity/paternity award of up to $3,000
  • FSA options for childcare
  • 90% health insurance coverage
  • Fulltime
Read More
Arrow Right

Operations Manager

As an Operations Manager at ABC, you will take the helm of an ABC facility, crea...
Location
Location
United States , Orland Park
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of managing large teams across multiple sites or districts
  • Bachelor’s or master’s degree preferred (extensive management experience equally valued)
  • High emotional intelligence and empathy
  • Strong communication skills
  • Impact-driven, proactive problem-solving mindset
  • Ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, and reach
  • Capability to lift or move objects up to 50 pounds
  • Maintain near and far visual acuity
  • Physically present at assigned job location
  • Proficiency in wearing personal protective equipment (PPE)
Job Responsibility
Job Responsibility
  • Drive operational success by managing KPIs, clinic budgets, and team performance
  • Lead, engage, and retain a team of 25–50 professionals
  • Support teammates through evaluations, corrective actions, development plans, and celebrations
  • Build trust with families by providing education and guidance during onboarding
  • Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations
What we offer
What we offer
  • Performance bonus up to $18,000 annually
  • Career growth pathways
  • Professional development through Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training in Austin, TX
  • 10 days PTO
  • 10 paid holidays
  • 2 flex days
  • Student loan support up to $600 and tuition discounts
  • Maternity/paternity award up to $3,000
  • FSA options for childcare
  • 90% health insurance coverage
  • Fulltime
Read More
Arrow Right

Operations Manager

As an Operations Manager at ABC, you will take the helm of an ABC facility, crea...
Location
Location
United States , West Chicago
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership Experience: 6+ years of managing large teams across multiple sites or districts
  • Education: A bachelor’s or master’s degree is preferred, but extensive management experience is equally valued
  • High Emotional Intelligence: Empathy and understanding for working with children and families
  • Strong Communication Skills: Collaborate effectively with department leaders and teammates
  • Impact-Driven Mindset: Proactive problem solver who thrives in high-stakes situations and is committed to delivering excellence
  • Physical Requirements: Ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, and reach
  • Capability to lift or move objects weighing up to 50 pounds
  • Ability to maintain both near and far visual acuity
  • Must be physically present at the assigned job location as required
  • Proficiency in properly wearing and utilizing necessary personal protective equipment (PPE)
Job Responsibility
Job Responsibility
  • Drive operational success by managing KPIs, clinic budgets, and team performance
  • Lead, engage, and retain a team of 25–50 professionals delivering exceptional clinical care
  • Support teammates through evaluations, corrective actions, development plans, and team celebrations
  • Build trust with families by providing education and guidance during the onboarding journey
  • Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations
What we offer
What we offer
  • Performance Bonus: Up to $18,000 annually through monthly and quarterly incentives
  • Career Growth: Clear pathways for advancement
  • Continuous Learning: Professional development through Badge Up Program, Regional Workshops, Annual Leadership Summit, and immersive Initial Training in Austin, TX
  • PTO & Holidays: 10 days PTO, 10 paid holidays, and 2 flex days (more with tenure)
  • Student Loan Support: Up to $600 in repayment options and tuition discounts
  • Parental Perks: Maternity/paternity award of up to $3,000 and FSA options for childcare
  • Wellness Support: 90% health insurance coverage, 401k with 2% company matching, and DoorDash Pass for convenience
  • Celebrations & Connection: Team happy hours, regional recognition nights
  • Fulltime
Read More
Arrow Right

Office / Operations Manager

Join a leading socio-economic consultancy as an Office / Operations Manager. Thi...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 - 48000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a similar role
  • excellent communication skills, both written and verbal
  • strong organisational skills with attention to detail
  • proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • ability to handle confidential information sensitively
  • a proactive approach and strong prioritisation skills.
Job Responsibility
Job Responsibility
  • Act as the gatekeeper for senior partners, managing phone calls, visitors, and correspondence
  • coordinate diaries, manage inboxes, prepare presentations and proposals, and maintain the contact database
  • arrange domestic and international travel itineraries, including flights and accommodations
  • oversee suppliers, facilities, IT coordination, and supplies
  • administer onboarding logistics and assist with compliance requirements, while liaising with the HR team
  • maintain records and coordinate health & safety protocols
  • organise company socials, team-building activities, and client events
  • assist with tender submissions and internal processes
  • identify opportunities to streamline processes and adopt automation
  • handle sensitive information with the utmost discretion.
What we offer
What we offer
  • Bi-annual discretionary bonuses based on performance
  • 25 days of annual leave plus bank holidays with additional gifted time at Christmas
  • hybrid working with three days in-office and two days remote weekly
  • flexible Fridays with an option to finish at 1pm
  • tailored training plans to support career development
  • fun team socials every two months
  • access to a Bupa health cash plan.
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy