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Onboarding Operations Lead

United States, Jacksonville · Job Posted June 09, 2026
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Job Description

The Preboarding Operations Lead is responsible for delivering a seamless, compliant, and engaging onboarding experience for new team members across Baptist Health. This role oversees preboarding operations, compliance tracking, and New Team Member Orientation while partnering with Talent Acquisition, HR Operations, Compliance, Employee Health, and operational leaders to ensure new hires are prepared and connected from day one.

Job Responsibility

  • Oversee onboarding and preboarding workflows to ensure accuracy, compliance, and operational efficiency
  • Monitor requirements including I-9s, E-Verify, background checks, licensure verification, and health clearances
  • Coordinate and facilitate New Team Member Orientation (NTMO)
  • Track onboarding metrics, candidate and hiring manager feedback, and executive referral activity
  • Identify process improvement opportunities and support cross-functional onboarding initiatives
  • Develop onboarding resources and operational guidance for leaders and recruiters

Requirements

  • Bachelor’s degree required
  • 3+ years of experience in onboarding, HR operations, compliance coordination, or related field
  • Healthcare or regulated industry experience preferred
  • Knowledge of onboarding compliance processes and HR systems such as Workday preferred
  • Strong organizational, communication, analytical, and facilitation skills

Nice to have

  • Healthcare or regulated industry experience
  • Knowledge of onboarding compliance processes and HR systems such as Workday

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