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Cencora Logo Cencora · Human Resources

Onboarding Leader HR Solutions Center

Lithuania, Vilnius 3819.51 - 5456.44 EUR / Month · Job Posted February 20, 2026
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Job Description

The Team Lead for Onboarding (Europe) oversees the seamless integration of new employees across multiple European jurisdictions. This position requires navigating diverse regulatory frameworks while collaborating effectively with individuals from various cultural backgrounds. Key responsibilities include managing a team of onboarding coordinators, resolving complex issues as they arise, and continuously identifying opportunities for process enhancement. Expertise in system such as Workday is essential to ensure organizational efficiency and data accuracy, experience in Service Now is desirable. This role partners closely with Talent Acquisition, HR Business Partners, and Legal teams to align onboarding activities with company objectives and global standards.

Job Responsibility

  • Lead and mentor a team of onboarding specialists
  • Set clear goals, monitor performance, and provide coaching
  • Create a positive work environment
  • Oversee the end-to-end onboarding lifecycle
  • Ensure compliance with European labor laws, GDPR, works council agreements, and country-specific regulations
  • Act as a point of escalation for complex onboarding cases
  • Utilize ServiceNow to manage onboarding cases, automate workflows
  • Leverage Workday to streamline onboarding processes, enhance data integrity
  • Continuously evaluate and improve onboarding processes
  • Partner with the Operational Excellence team
  • Monitor and adapt onboarding processes to remain compliant
  • Maintain accurate documentation and audit readiness
  • Build strong relationships with HR Business Partners, Talent Acquisition, and hiring managers
  • Provide regular updates and insights to senior leadership

Requirements

  • Degree in HR or related subject
  • Significant track record of success in a Shared Services team
  • Demonstrated detailed knowledge of Workday, ServiceNow or other comparable integrated HR systems, ideally in a multinational group
  • Significant professional experience in a multi-site operational environment
  • Experience of managing a team is essential
  • Proven track record of HR Shared Services or similar team management experience in international environment
  • Excellent oral and written communication skills and customer service skills
  • Ability to interact effectively with all levels of internal and external customers
  • Ability to organize, prioritize, and follow through to completion on multiple tasks
  • Ability to drive a team of Tier 2 experts dealing with more complex queries and requests
  • Ease in a multi-national and multi-site context
  • Confidentiality in handling sensitive employee information
  • Analytical mindset and ability to solve problems escalated to them from multiple countries
  • Continuous service and process improvement mindset
  • Excellent English level is essential

Nice to have

  • A working knowledge of any of the following languages would also be an advantage: Dutch, French, German, Norwegian, Romanian, Spanish or Turkish
  • Experience in Service Now is desirable

What we offer

  • competitive annual bonus
  • life insurance from Day 1
  • best-in-class health insurance package
  • up to 6 fully paid benefit days a year
  • referral bonus scheme
  • boundless learning opportunities
  • global Employee Assistance Program
  • office location in Quadrum equipped with everything you need for a small break at work and fresh snacks at all times
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