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Onboarding Executive

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Foras.ps

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Job Description:

We are looking for a highly organized and client-focused Onboarding Executive to manage and deliver onboarding experiences for SellEnvo clients across the UK, Europe, UAE, and Saudi Arabia. As the primary point of contact during the onboarding journey, you will play a key role in ensuring a smooth, professional, and engaging experience for new clients, helping them successfully adopt and utilize the Sellenvo e-commerce management platform.

Job Responsibility:

  • Manage and deliver end-to-end onboarding calls and workflows for new clients
  • Guide clients through channel integrations, Sellenvo's features, setup processes, and best practices
  • Act as the main point of contact for clients during onboarding, handling integrations, questions and issue resolution
  • Build strong client relationships and ensure a positive onboarding experience
  • Maintain accurate records of onboarding progress, communications, and milestones
  • Collaborate with internal teams to ensure seamless product delivery and client success
  • Identify opportunities to improve onboarding processes and client experience, as well as cross-sell other Sellenvo services

Requirements:

  • Fluent in English and Arabic (spoken and written)
  • Bachelor in Management Information Systems, Computer Science, Information Technology or any related field
  • Previous experience in SaaS or e-commerce product management tool onboarding
  • Previous experience of software product onboarding and development workflows
  • Previous experience as an online seller or VA to sellers an advantage
  • Excellent communication and presentation skills
  • Professional, well-presented, and confident in client-facing interactions
  • Strong organizational skills with attention to detail
  • Ability to explain technical processes clearly to non-technical users
  • Customer-focused mindset with a proactive and solution-oriented approach

Nice to have:

  • Experience working with international clients (UK, Europe, Middle East)
  • Background in eCommerce or marketplace integrations
  • Experience using CRM or onboarding tools
What we offer:
  • Opportunity to work with fast-growing brands (Sellenvo & ListaPro)
  • Collaborative and supportive team environment
  • Flexible working arrangements (if applicable)
  • Career growth and development opportunities with a growing organization

Additional Information:

Job Posted:
May 04, 2026

Work Type:
Remote work
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