Onboarding Coordinator Job at Allied Universal® (Carrollton, Dallas)

Job Description

The Onboarding Coordinator is responsible for supporting and coordinating the onboarding process for new employees. The Onboarding Coordinator conducts appropriate pre-onboarding communications; schedules follow-up meetings between new hire and hiring manager; identifies onboarding issues and works to resolve them in a timely manner; and provides input regarding necessary changes to onboarding process. This role also manages KPIs, actions and reports to measure the success of the onboarding process. Drive a smooth, consistent onboarding experience for all new hires, ensuring they have what they need from day one while supporting onsite onboarding and event coordination. Identify gaps and improve processes, bringing practical, creative solutions to elevate the onboarding workflow and overall experience. Execute with precision, managing timelines, documentation, and communication to keep the Dallas in‑office onboarding cycle clear, timely, and seamless.

Job Responsibility

Act as new hire advocate and concierge to ensure that newly hired employees understand how to obtain needed information and navigate various employee support systems such as eHub, etc.
Create, manage, and report on predetermined KPI metrics
Schedule periodic check-in meetings with their hiring manager at predetermined intervals over the course of the first year of employment to ensure effective assimilation and maximum productivity
follow-up as needed to ensure the meetings took place as scheduled and that employee feedback was obtained.
Conduct pre-onboarding communication with new hire
Coordinate with various departments such as Human Resources, Training, IT and Operations prior to, and following the new hire’s start date to ensure the new hire is provided with all necessary tools, credit cards, uniforms, IT equipment, transportation, etc., on day one of employment
Work with Human Resources to ensure that newly hired employees submit all required forms and information on day one of employment
Provide feedback to Training, Human Resources, and Hiring Manager pre- and post-onboarding to continuously improve the process
Collect new hire feedback, compile, and analyze the feedback, and present the information to AUTS senior management and Human Resources

Requirements

High school diploma or equivalent with a minimum of three (3) years of administrative or Human Resources-related work experience
Associate’s degree or higher in business administration, management sciences, or related field
Minimum of three (3) years of professional or educational experience with Microsoft Office applications
Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint, and SharePoint)
Detail-oriented and highly organized
Excellent oral, written communication, and follow-up skills
Able to manage multiple tasks while meeting strict deadlines
Ability to establish and maintain effective working relationships with internal employees
Strong organizational, planning, problem solving and prioritization skills.
Self-motivated
ability to work with little to no direct supervision

Nice to have

WinTeam experience
Applicant Tracking System (ATS) experience, preferably iCIMS
Prior Human Resources or Recruiting experience

What we offer

Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Onboarding Coordinator

Job Description

Job Responsibility

Requirements

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What we offer

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