Onboarding Agent Job at Elevate Pay

Global Product Manager, SaaS & AI

Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem f...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Proven product management experience, ideally with AI Agents and/or Agent Marketplaces
Deep understanding of AI Agent frameworks (including agent-to-agent protocols), AI governance, and compliance
Strong technical acumen in cloud, API integration, identity/security, and observability
Expertise in customer-centric design and Design Thinking
Track record of leading innovation, rapid experimentation, and operationalizing new technologies
Commercial mindset with pricing, packaging, and business case development
Excellent cross-functional collaboration and stakeholder management
Ability to distil customer/partner feedback into clear PRDs and acceptance criteria
Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI
Degree (Upper Second Class or higher preferred)

Job Responsibility

Manage first‑ and third‑party AI agents, ensuring quality, safety, publishing standards and partner readiness
Own vision, strategy, roadmap, pricing, packaging, commercial models, revenue share and partner frameworks for AI Agents and AI‑powered SaaS, aligned to Vodafone growth priorities
Drive market analysis, customer research and competitive benchmarking to inform direction
Lead deployment, release and full lifecycle management of agents—onboarding, configuration, governance, updates and retirement
Monitor and optimise AI agent KPIs, defining standards for onboarding, catalogue rules, versioning, safe updates, rollback and EOL
Develop voice‑enabled agent solutions (call, chat, omnichannel)
Build pre‑built SME templates/workflows (e.g., appointment‑booking agent)
Oversee creation and maintenance of all PLCM artefacts (innovation canvases, PRDs, release notes, adoption guides)
Ensure robust documentation, version control and stakeholder communication
Guide junior product specialist on artefact best practices

What we offer

Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Fulltime

Director, Corporate & Securities Counsel

PlusAI is a Physical AI company pioneering AI-based virtual driver software for ...

Location

United States , Santa Clara

Salary:

235000.00 - 265000.00 USD / Year

PlusAI

Expiration Date

Until further notice

Requirements

JD from an accredited law school
6–10+ years of experience in public company securities law
Large law firm (Am Law 100) and/or senior in-house public company experience
Deep familiarity with Exchange Act reporting and disclosure controls
Experience reviewing investor and marketing materials
Strong judgment, attention to detail, and ability to independently own complex workstreams
Must have an active, good-standing license with the State Bar of California

Job Responsibility

Own and manage public company securities compliance, including Forms 10-K, 10-Q, 8-K, and Section 16 filings
Lead earnings-related disclosures and coordinate investor communications with investor relations
Review and advise on investor-facing and marketing materials, including investor presentations, press releases, and website disclosures
Serve as the primary in-house point of contact for outside securities counsel
Manage disclosure calendars, SEC comment tracking, and filing timelines
Partner closely with finance, accounting, investor relations, and communications teams on disclosure matters
Support board and committee governance matters, including preparation of materials and minutes
Monitor and implement evolving SEC rules, guidance, and best practices
Support transaction-related securities matters, including SPAC lifecycle events
Coordinate sanctions screening and OFAC-related checks, in partnership with finance and outside counsel, in connection with investors, transactions, and other counterparties

What we offer

Work, learn and grow in a highly future-oriented, innovative and dynamic field
Wide range of opportunities for personal and professional development
Catered free lunch, unlimited snacks and beverages
Highly competitive salary and benefits package, including 401(k) plan

Fulltime

Director of Customer Services

As our business continues to grow rapidly, we’re looking for a passionate, strat...

Location

Israel , Petah Tikva

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

5+ years of experience in customer service call centre, operations, or support roles within eCommerce, retail, or tech environments
3 years of experience in a call center managerial or leadership position, preferably in a multi-regional or global setting
Proven track record of leading and scaling high-performing customer service teams
Deep understanding of customer service best practices, SLAs, and KPIs across channels (email, chat, phone)
Experience with CRM and support platforms (e.g., Zendesk, Salesforce Service Cloud, Freshdesk, or similar)
Strong analytical skills: ability to interpret data, generate insights, and turn them into actionable improvements
Experience managing onboarding, training, and QA processes for support agents
Excellent verbal and written communication skills
ability to communicate clearly with both technical and non-technical stakeholders
Demonstrated ability to resolve escalated customer issues with empathy and professionalism

Job Responsibility

Provide strategic leadership to Global-e’s customer service call center teams across the US, EMEA, Japan and APAC
Align global teams around shared goals, procedures, and workflows, fostering operational consistency and excellence
Track, analyze, and optimize team performance using KPIs and productivity metrics
Take part in high-level discussions with senior eCommerce stakeholders at partner retailers to define needs and deliver effective solutions
Oversee the onboarding process for new agents, ensuring efficient training
Evaluate industry trends and internal performance data to inform decisions and drive continuous efficiency improvements by enhancing existing automations and AI tools, and implementing new solutions where needed
Collaborate cross-functionally to streamline internal processes and enhance the customer experience
Define and execute strategies to improve service levels and operational efficiency

Implementation Engineer

The Senior Onboarding Engineer owns the end-to-end client onboarding process — f...

Location

India , Hyderabad

Salary:

Not provided

Zazz

Expiration Date

Until further notice

Requirements

Proven MSP onboarding experience across multiple clients and environments
Hands-on expertise in NinjaOne RMM / PSA configuration, automation, and scripting
Deep knowledge of Microsoft 365, Entra ID, Intune, Defender for Endpoint, Defender for Office 365
Practical experience in Axcient x360Recover / x360Cloud backup configuration and restore validation
Strong understanding of Meraki networking, Cisco VPN, and SNMP monitoring
Familiarity with Microsoft Sentinel, Purview, and Cynomi compliance tools
Proficiency in PowerShell and Bash for automation and policy enforcement
Strong documentation discipline with IT Glue, Zoho Vault, and SharePoint
Excellent understanding of MSP operations, SLAs, and ITIL processes

Job Responsibility

Act as the technical lead for new client onboarding engagements
Conduct kick-off calls with clients, gather infrastructure data, define timelines, and document scope of onboarding
Translate SOWs and service catalogs into actionable onboarding plans with milestones and dependencies
Collaborate with MSP Lead, vCISO, and TAMs to align security, compliance, and operational requirements
Lead discovery across on-prem, hybrid, and cloud environments: servers, endpoints, firewalls, switches, VPNs, M365 tenants, backups
Use NinjaOne, Intune, and network scanning tools to build the initial device inventory
Evaluate existing patch levels, AV coverage, backup health, and identity configurations
Document full environment architecture in IT Glue with asset hierarchy and configuration snapshots
Design and implement NinjaOne RMM configurations for new clients — groups, automation jobs, patch policies, alerts, and scripts
Integrate RMM with PSA modules for ticket creation, escalation, and SLA tracking

Fulltime

Director of the Independent Agency Channel

GEICO is looking for an accomplished, data-driven and results-oriented Director ...

Location

United States , Columbus

Salary:

113775.00 - 177325.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

Experience using quantitative and qualitative data to inform decisions and drive change
Proven track record of successfully leading, developing and translating agency sales strategy into results
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
Strong technical aptitude and analytical skills to lead initiatives to improve channel effectiveness
Experience with developing, launching and driving profitable growth of agency sales organizations
Attention to detail and ability to adapt to ongoing change
Exceptional written and verbal communication skills
Experience with design thinking, agile methods and product management experience required
Compliance with GEICO’s driving standards and/or policy
Valid driver’s license and auto insurance

Job Responsibility

Directly manage and develop field sales representatives across your region
Develop and efficiently implement the agent onboarding and training plans, tools and materials
Work to proactively identify and elevate areas of opportunity for betterment to our agent facing systems and provisioning
Work with the Senior Director and other resources to establish staffing needs to grow production to goals
Establish and facilitate the agent identification and invitation process for state entry and expansion
Partner closely with the product, underwriting and sales support leaders to ensure communication and roadmaps remain aligned
Identifies options for innovative and practical solutions with go-to-market strategies across both personal and broad reach sales strategies for commercial and personal lines products
Establish target agencies, by state for initial solicitation and entry (including truck specialists) for initial state entry and “rest of state” once broad reach distribution is appropriate (product/process are proven) – 80% profitable appointment goal
Partner closely with the Agile transformation and Product organization to ensure adoption of and leveraging best practices across other areas of the organization
Continuously monitor and report on Independent Agent status to plan for each state – creating organizationally accepted regional reporting to communicate results

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

Systems Engineer (L2) – Managed Services

The Systems Engineer (L2) supports the deployment, maintenance, and optimization...

Location

United States , Dallas

Salary:

Not provided

Zazz

Expiration Date

Until further notice

Requirements

3–6 years in MSP or IT Infrastructure Operations
Practical experience managing Microsoft 365 (Exchange, Intune, Defender, Purview)
Familiarity with Google Workspace Admin Console and DLP/security controls
Exposure to Addigy / Jamf for Apple device management
Basic understanding of Augmentt for SaaS visibility
Working knowledge of NinjaOne RMM, automation scripting (PowerShell / Bash)
Experience with Axcient x360Cloud / x360Recover or similar backup tools
Understanding of MFA, SSO, and Conditional Access fundamentals
Tools Ecosystem: NinjaOne, Microsoft 365 Admin Center, Intune, Defender, Purview, Google Workspace Admin Console, Addigy, Jamf, Augmentt, Axcient x360Cloud, BitTitan / SkyKick, IT Glue, Zoho Vault, PowerShell, Teams, SharePoint

Job Responsibility

Assist in configuring and hardening M365 tenants — MFA, Conditional Access, Purview DLP, Secure Score follow-up actions
Support Google Workspace administration — MFA setup, Drive DLP, Gmail security (SPF/DKIM/DMARC)
Perform mailbox and Drive migrations using BitTitan, SkyKick, or equivalent tools
Maintain tenant documentation and update configuration logs in IT Glue / Zoho Vault
Deploy and manage Windows, macOS, and iOS devices using: Intune (Endpoint Manager) — compliance, patching, and app deployment
Addigy / Jamf — Apple device enrollment, patching, and monitoring
Ensure Defender AV/EDR protection is active and reporting correctly
Execute automation jobs in NinjaOne and basic PowerShell / Bash scripts
Support SSO configuration and integrations under guidance from L3 — using Entra ID (Azure AD) or Google Identity
Assist with SAML / OAuth app connections and MFA enablement for SaaS platforms

Fulltime

Principal Engineer

The Principal AI/ML Operations Engineer leads the architecture, automation, and ...

Location

United States , Pleasanton, California

Salary:

251000.00 - 314500.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Machine Learning, Data Science, or a related field
10+ years in ML infrastructure, DevOps, and software system architecture
4+ years in leading MLOps or AI Ops platforms
Strong programming skills in languages such as Python, Java, or Scala
Expertise in ML frameworks (TensorFlow, PyTorch, scikit-learn) and orchestration tools (Airflow, Kubeflow, Vertex AI, MLflow)
Proven experience operating production pipelines for ML and LLM-based systems across cloud ecosystems (GCP, AWS, Azure)
Deep familiarity with LangChain, LangGraph, ADK or similar agentic system runtime management
Strong competencies in CI/CD, IaC, and DevSecOps pipelines integrating testing, compliance, and deployment automation
Hands-on with observability stacks (Prometheus, Grafana, Newrelic) for model and agent performance tracking
Understanding of governance frameworks for Responsible AI, auditability, and cost metering across training and inference workloads

Job Responsibility

Define enterprise-level standards and reference architectures for ML-Ops and AIOps systems
Partner with data science, security, and product teams to set evaluation and governance standards (Guardrails, Bias, Drift, Latency SLAs)
Mentor senior engineers and drive design reviews for ML pipelines, model registries, and agentic runtime environments
Lead incident response and reliability strategies for ML/AI systems
Lead the deployment of AI models and systems in various environments
Collaborate with development teams to integrate AI solutions into existing workflows and applications
Ensure seamless integration with different platforms and technologies
Define and manage MCP Registry for agentic component onboarding, lifecycle versioning, and dependency governance
Build CI/CD pipelines automating LLM agent deployment, policy validation, and prompt evaluation of workflows
Develop and operationalize experimentation frameworks for agent evaluations, scenario regression, and performance analytics

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

GTM Agentic Enablement Lead

We're hiring our first GTM Agentic Enablement Lead to build a first class sales ...

Location

United Kingdom

Salary:

Not provided

ElevenLabs

Expiration Date

Until further notice

Requirements

Hands-on building experience: you've shipped agents, automations, or internal tools, not just managed them
Code literacy: you can read, review, and debug code independently, not just prompt AI to generate it
Experience building AI agents, conversational AI, or complex automations
Technical fluency with APIs, integrations, and modern AI tooling (Claude, ElevenAgents, LangChain, etc.)
Ability to build usable interfaces that non-technical users can adopt (Slack apps, web UIs, embedded workflows)
Strong understanding of GTM workflows: sales cycles, deal stages, buyer journeys
Systems thinking: you can design how multiple agents and data sources work together
Experience working cross-functionally with marketing, operations, and sales teams
Excellent communication skills: you can translate technical concepts for non-technical audiences
Bias for action: you ship fast, iterate, and don't wait for permission

Job Responsibility

Build and deploy GTM Agents that solve specific seller problems: meeting prep, stakeholder mapping, POV generation, champion deck creation, ROI modeling
Design the orchestration layer that surfaces the right agent or asset at the right moment based on deal context
Build AI-powered onboarding agents that adapt to role, region, and individual knowledge gaps
Prototype real-time sales assistance agents for co-selling and in-call coaching
Maintain, update, and continuously improve deployed agents based on usage data and seller feedback
Define what "Agentic Enablement" looks like at ElevenLabs
Build AI role-play and auto-certification systems
Create agents for partner enablement at scale
Push the boundaries of what enablement can be when AI is native to the stack
Build and curate Agent Skills for revenue team to leverage

What we offer

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend

Fulltime

Onboarding Agent

Elevate Pay

Location:

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 29, 2026

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Nice to have:

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