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The OnBase Workflow Developer and Administrator III designs, develops, and maintains enterprise workflows and administrative functions within the OnBase platform. This position supports health plan payer operations through document management automation, integration, and optimization. The incumbent collaborates with key stakeholders to ensure efficient, secure, and compliant document lifecycle management. Responsibilities include configuring document types, creating Unity Forms, implementing business logic, developing Unity Scripts using C#.NET, and integrating OnBase with external systems via Representational State Transfer Application Programming Interface (REST APIs). Acts as a Subject Matter Expert (SME), serves as a resource and mentor for other staff.
Job Responsibility:
Design and develop complex OnBase workflows using OnBase Studio to support business needs across departments
Create and manage OnBase document types, keywords, and Auto Fill Keysets (AFKS)
Define platform standards, development best practices, naming conventions, and governance frameworks for OnBase use across the organization
Administer user and user group configurations, roles, and permissions within OnBase
Develop and maintain Unity Forms, data validations, and document import forms
Create scheduled jobs for Document Import Process (DIP) and AFKS data loads
Develop and implement Unity scripts using C#.NET and integrate OnBase solutions with REST APIs
Lead configuration and implementation of Smart Capture, Hot Keys, and App Enabler for automation
Collaborate with business teams to analyze process requirements and implement workflow improvements
Provide production support, troubleshooting, and maintenance for OnBase systems
Partner with internal departments to ensure all development complies with enterprise security, privacy, and regulatory requirements
Apply subject matter expertise in evaluating business operations and processes
Identify areas where technical solutions would improve business performance
Consult across business operations, provide mentorship, and contribute specialized knowledge
Ensure that the facts and details are correct so that the program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices
Provide training and recommend process improvements as needed
Perform other duties as assigned
Requirements:
Bachelor's Degree in Computer Science or Related Field
At least 5 years of experience working with Hyland OnBase development, workflow design, and administration
Experience integrating OnBase with external applications using APIs
Proficient in Hyland OnBase Workflow Studio, Unity Forms, C#.NET scripting, and system administration
Strong understanding of document management principles, automation, and security compliance
Excellent verbal, written communication and presentation skills
Ability to work effectively both independently and as part of a team
Ability to produce deliverables and tasks on time
Excellent analytical and problem-solving skills
Advanced C#.NET scripting and automation skills
Hyland OnBase training in workflow and administration modules
Availability required during standard business hours (8:00 AM to 5:00 PM) and during deployments or production support windows, including weekends if needed
Nice to have:
Master's Degree in Information Technology or Related Field
Healthcare payer or regulated industry experience
Experience with Smart Capture, App Enabler, and enterprise data integration tools