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Love being outdoors? Enjoy helping people? Want a role that makes a real difference in your community? We're looking for friendly, confident people-people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants. We have an exciting opportunity for an experienced Supervisor to join the Civil Enforcement Team! Shift Pattern: Any 5 out of 7 days; 42.5 hours per week; Monday to Sunday rota - Some bank holiday working may be required, although deployment is usually minimal on bank holidays. Shift Times: Start times typically between 6:30am and 9:30am. What you will be doing: You will work with the managers to supervise and coordinate the team ensuring the service is fully operational on a day-to-day basis. Leading, supporting and rostering the Civil Enforcement Officers team; Carrying out daily briefings; Leading by example; Dealing with escalated queries from team colleagues and members of the public; Patrolling public car parks and streets, issuing tickets to incorrectly parked vehicles. What we are looking for: Previous supervisory or team-leading experience as a Civil Enforcement Officer (CEO). Excellent communication skills; Experience of working with Microsoft Office; Customer-focused; Ability to work on own initiative; Ability to work flexible hours including evenings and weekends; Full UK Driving Licence (desirable). What's in it for you? Flexible shift patterns for optimum work/life balance; Competitive days annual leave including bank holidays; Enhanced Maternity and Paternity Package NB subject to eligibility criteria; Health Cash Back Plan; Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing; Pension Scheme; Full Uniform provided. About Us: Marston Holdings (including our NSL brand) delivers leading technology-enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming — you'll recognise us as the friendly faces out and about in your local area. New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Job Responsibility:
Supervise and coordinate the team ensuring the service is fully operational on a day-to-day basis
Leading, supporting and rostering the Civil Enforcement Officers team
Carrying out daily briefings
Leading by example
Dealing with escalated queries from team colleagues and members of the public
Patrolling public car parks and streets, issuing tickets to incorrectly parked vehicles
Requirements:
Previous supervisory or team-leading experience as a Civil Enforcement Officer (CEO)
Excellent communication skills
Experience of working with Microsoft Office
Customer-focused
Ability to work on own initiative
Ability to work flexible hours including evenings and weekends
Full UK Driving Licence (desirable)
Nice to have:
Full UK Driving Licence
What we offer:
Flexible shift patterns for optimum work/life balance
Competitive days annual leave including bank holidays
Enhanced Maternity and Paternity Package NB subject to eligibility criteria
Health Cash Back Plan
Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing