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On-site support specialist

United States, Wichita · Job Posted February 22, 2026
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Job Description

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

Job Responsibility

  • Provides excellent customer service that will enhance the relationship and lead to ongoing sales
  • May act as a lead/mentor to other employees
  • Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service
  • Performs other duties as assigned

Requirements

  • High school diploma or GED
  • 3 to 5 years of related experience or equivalent combination
  • Reliability, organization and attention to detail
  • Industry experience
  • Product knowledge from previous warehouse experience (preferred)
  • Customer service and communication skills
  • Ability to multi-task and time management skills
  • Moderate computer skills, including information processing, communicating via email, using business systems and searching capabilities to find products on the Internet
  • May need to be certified to operate a forklift
  • Valid driver’s license and good driving record
  • Must be able to move up to 100 lbs and lift up to 50 lbs

Nice to have

Product knowledge from previous warehouse experience

What we offer

  • Healthcare coverage
  • 401(k)
  • Tuition reimbursement
  • Vacation
  • Sick pay
  • Holiday pay

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