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On-Site Services Specialist

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W. W. Grainger

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Location:
United States , Pasco

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

23.00 - 26.00 USD / Hour
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Job Description:

We are seeking an On-Site Services Specialist to support our team - this role is 30 hours a week minimum with potential for more with team coverage responsibilities. This is a Monday-Friday role between the hours of 7:30am-4pm. The On-Site Services Specialist (OSS) reports to a Supervisor or Manager of Onsite Services and assists the local KeepStock team in driving inventory management (KeepStock) execution and customer service excellence by assisting in the pre-implementation and implementation process for new KeepStock installations. Will assist with customer training and activities related to customer inventory management. The OSS needs to be open to working in different customer types and environments.

Job Responsibility:

  • Perform machine break/fix activities for different machines at the customer site
  • Implement territory work relating to customer inventory projects
  • Perform data collection at the customer site
  • Ensure accurate information is collected to help direct the KeepStock implementation process
  • Assist customers with staging labeling and organizing product at a customer site
  • Will cover PTO and will have route based responsibilities and activities when needed
  • Complete product relocation and discontinuation process

Requirements:

  • 3 years experience in customer service or warehouse environment
  • High School diploma or equivalent
  • Technical skills and experience solving problems
  • Ability to lift 25 to 60 lbs or work in difficult positions
  • Managed several projects simultaneously
  • Have and maintain a valid driver license in State of residence
  • Must carry required levels of automobile insurance
What we offer:
  • Medical dental vision and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period no employee contribution required
  • Employee discounts tuition reimbursement student loan refinancing and free access to financial counseling education and tools
  • Maternity support programs nursing benefits and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Additional Information:

Job Posted:
May 19, 2026

Employment Type:
Parttime
Work Type:
On-site work
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