On-Site Service Representative Job at W. W. Grainger (Kansas City)

On-Site Service Representative

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite S...

Location

United States , New Orleans

Salary:

21.11 - 26.35 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/ or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Onsite Services Representative (OSR) reports to a Supervisor or Manager of O...

Location

United States , Decatur

Salary:

22.00 - 26.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Customer service and sales growth oriented
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Gain knowledge of Grainger's offer to help improve orders through system integration
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings
Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite S...

Location

United States , Cleveland

Salary:

21.11 - 31.64 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/ or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Onsite Services Representative (OSR) reports to a Supervisor or Manager of O...

Location

United States , ANNISTON; PELL CITY

Salary:

23.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Customer service and sales growth oriented
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Gain knowledge of Grainger's offer to help improve orders through system integration
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Parttime

International Field Service Representative

Silvus is seeking an International Field Service Representative (IFSR) to work c...

Location

Ghana , Accra

Salary:

Not provided

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

Completion of secondary education (e.g., high school diploma, national secondary certificate, or equivalent qualification) is required
Minimum 1 year of experience as a Field Service Representative or equivalent
Minimum 1 year in, or in support of the Ministry of Defense tactical communications with a focus on data networks and radios
Proficiency with TCP/IP protocol and networking
Basic proficiency in English (reading and writing) is required
Proficiency in French (written and verbal) required
Excellent organizational skills and attention to detail
Must be based in Africa
Willingness to travel to potential conflict areas in support of radios
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and deliver training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and abnormalities and provide feedback to the development team
Help the Design Engineers reproduce and troubleshoot problems
Travel up to 75% of the time and work on-site at the customer's location

What we offer

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment

International Field Service Representative

Silvus is seeking an International Field Service Representative (IFSR) to work c...

Location

Belgium , Brussels

Salary:

Not provided

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

Completion of secondary education (such as GCSEs or an equivalent national qualification
High School Diploma or GED) is required
Minimum 1 year of experience as a Field Service Representative or equivalent
Minimum 1 year in, or supporting, the Ministry of Defense tactical communications with a focus on data networks and radios
Proficiency with TCP/IP protocol and networking
Basic proficiency in English (reading and writing) is required
Excellent organizational skills and attention to detail
Must be based in Europe
Willingness to travel to potential conflict areas in support of radios
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and deliver training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and abnormalities and provide feedback to the development team
Help the Design Engineers reproduce and troubleshoot problems
Travel up to 75% of the time and work on-site at the customer's location

Fulltime

Customer Service Representative

We are seeking a Customer Service Representative to become a vital member of our...

Location

United States , Memphis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in answering inbound calls
Prior experience in a call center customer service role
Demonstrable skills in providing exceptional customer service
Proficiency in data entry
Ability to handle email correspondence efficiently
Experience in managing both inbound and outbound calls
Proficiency in the use of Microsoft Excel and Microsoft Word
Experience in order entry
Ability to schedule appointments effectively

Job Responsibility

Effectively manage inbound and outbound calls
Ensure accurate and prompt data entry for customer records and order entries
Utilize Microsoft Excel and Word for customer service tasks and record management
Manage email correspondence
Take responsibility for scheduling appointments
Actively monitor customer accounts
Process customer credit applications
Address and resolve customer complaints
Maintain a detail oriented demeanor when interacting with customers
Collaborate with the on-site team

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative – Mail & Inventory Support

This position provides general and clerical support within the Administration De...

Location

United States , Washington, D.C.

Salary:

51246.00 - 80025.00 USD / Year

American Federation of State, County and Municipal Employees

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control
Knowledge of electronic postage machines, copy machines, binding and signature machines
General working knowledge of mailroom, inventory and supply equipment and procedures
Thorough understanding of how to operate office and mailroom equipment safely
Proficient knowledge of the MS Office Suite to include – Word, Excel, Outlook, Calendar, and MS SharePoint, Teams
Proficient organizational, analytical, logistical, and problem-solving skills
Strong written skills and excellent oral communication
Ability to understand and answer technical questions
Effective communication skills to exchange routine information

Job Responsibility

Sorts, scans, and delivers US Mail and Interoffice Mail
Delivers commercial carrier letters and packages within both AFSCME HQ locations
Processes outgoing mail
Responsible for receiving, inspecting, and recording all inbound products, delivery of products, and incoming packages
Maintain an orderly and organized temporary hold area for products/packages
Operate all mailroom and fulfillment equipment
Prepare and assemble mailing materials and packages for shipping
Receive and process incoming customer service requests
May assist with the management of short-term onsite storage space
Assists with accurately recording and processing information for offsite storage

What we offer

List of benefits

Fulltime

On-Site Service Representative

W. W. Grainger

Location:
United States , Kansas City

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 24, 2025

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Location:United States , Kansas City

Category:Customer Service

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 24, 2025

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