On-site service representative Job at W. W. Grainger (San Jose, Cupertino)

On-Site Service Representative

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite S...

Location

United States , New Orleans

Salary:

21.11 - 26.35 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/ or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite S...

Location

United States , Columbus

Salary:

21.11 - 31.64 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/ or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Onsite Services Representative (OSR) reports to a Supervisor or Manager of O...

Location

United States , Decatur

Salary:

22.00 - 26.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Customer service and sales growth oriented
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Gain knowledge of Grainger's offer to help improve orders through system integration
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings
Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Services Representative (OSR) reports to a Supervisor or Manager of Onsite S...

Location

United States , Cleveland

Salary:

21.11 - 31.64 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/ or work in difficult positions
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Onsite Services Representative (OSR) reports to a Supervisor or Manager of O...

Location

United States , Kansas City

Salary:

22.00 - 25.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Customer service and sales growth oriented
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Gain knowledge of Grainger's offer to help improve orders through system integration
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

On-Site Service Representative

The Onsite Services Representative (OSR) reports to a Supervisor or Manager of O...

Location

United States , ANNISTON; PELL CITY

Salary:

23.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

3 years' experience in selling or service environment
High School Diploma or equivalent
Customer service and sales growth oriented
Collaboration and problem-solving skills
Handle different technical and operational issues
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance

Job Responsibility

Service multiple customer locations
Receive and stock purchased product in designated customer locations
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Gain knowledge of Grainger's offer to help improve orders through system integration
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated route defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Help create new orders by engaging with customers to identify additional product needs
Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Parttime

International Field Service Representative

Silvus is seeking an International Field Service Representative (IFSR) to work c...

Location

Ghana , Accra

Salary:

Not provided

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

Completion of secondary education (e.g., high school diploma, national secondary certificate, or equivalent qualification) is required
Minimum 1 year of experience as a Field Service Representative or equivalent
Minimum 1 year in, or in support of the Ministry of Defense tactical communications with a focus on data networks and radios
Proficiency with TCP/IP protocol and networking
Basic proficiency in English (reading and writing) is required
Proficiency in French (written and verbal) required
Excellent organizational skills and attention to detail
Must be based in Africa
Willingness to travel to potential conflict areas in support of radios
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and deliver training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and abnormalities and provide feedback to the development team
Help the Design Engineers reproduce and troubleshoot problems
Travel up to 75% of the time and work on-site at the customer's location

What we offer

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment

International Field Service Representative

Silvus is seeking an International Field Service Representative (IFSR) to work c...

Location

Belgium , Brussels

Salary:

Not provided

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

Completion of secondary education (such as GCSEs or an equivalent national qualification
High School Diploma or GED) is required
Minimum 1 year of experience as a Field Service Representative or equivalent
Minimum 1 year in, or supporting, the Ministry of Defense tactical communications with a focus on data networks and radios
Proficiency with TCP/IP protocol and networking
Basic proficiency in English (reading and writing) is required
Excellent organizational skills and attention to detail
Must be based in Europe
Willingness to travel to potential conflict areas in support of radios
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and deliver training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and abnormalities and provide feedback to the development team
Help the Design Engineers reproduce and troubleshoot problems
Travel up to 75% of the time and work on-site at the customer's location

Fulltime

On-site service representative

W. W. Grainger

Location:
United States , San Jose, Cupertino

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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Location:United States , San Jose, Cupertino

Category:Customer Service

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2026

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