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STERIS Logo STERIS · IT - Administration

On-site Medical Equipment Service Technician

United States, Bethpage 60137.50 - 77825.00 USD / Year · Job Posted January 30, 2026
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Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electromechanical and electronic units. This is STERIS' main line of OEM equipment (Washers and Sterilizers), it is our largest equipment portfolio, and consists of the equipment our company was founded on. This is an on-site Customer facing position in a STERIS facility in Bethpage, NY, this person will be covering second shift starting at either 2pm or 3pm ET and may also support and service our Customers in the field in this assigned territory when needed. This is a safety sensitive position.

Job Responsibility

  • Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components
  • Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties
  • Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues
  • Provide Customers with information, pricing and repair options
  • With management support, build relationships with Sales to drive Customer experience and revenue opportunities
  • Learn to identify sales opportunities in assigned territory
  • Provide support to various locations within assigned territory depending on the service agreements and Customer needs

Requirements

  • High School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role
  • Valid driver’s license
  • Ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements
  • Customer and team engagement experience
  • Effective written and verbal communication skills
  • Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into a multisystems)
  • Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs
  • Must be able to be compliant with hospital/customer credentialing requirements

Nice to have

  • Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement
  • Experience in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical

What we offer

  • Base Salary+ Incentive Compensation Program
  • Company Provided Vehicle+ Cell Phone+ Laptop
  • Hands-on Training Program
  • Paid Time Off + 9 Corporate Holidays Per Year
  • Excellent Healthcare, Dental, and Vision Benefits
  • Healthcare and Dependent Flexible Spending Accounts
  • Long/Short Term Disability Coverage
  • 401(k) with a Company Match
  • Parental Leave
  • Tuition Reimbursement Program
  • Additional Add-On Benefits/Discounts
  • Assessment and Promotional opportunity after 18 months of service
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