On-Site IT Support Engineer Job at Sopra Steria (Flanders/Brussels)

VIP On-Site IT Support Engineer

As a VIP on-Site IT Support Engineer, you will handle IT problems on-site and re...

Location

Belgium , Flanders/Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science or a relevant equivalent (Syntra, VDAB IT course)
2-4 years of experience in providing first-line or second-line IT support
Excellent soft skills (empathy, team spirit & excellent communication skills)
Know how to handle critical situations
Able to communicate to management level (C-level)
Stress-resilient
Good written skills
Pro-active approach
Customer first mindset
Excellent knowledge of M365 applications (especially Outlook)

Job Responsibility

Handle IT problems on-site
Respond to IT requests and incident calls via phone, mail, or the IT Service Management application
Be the SPOC for the VIP-community
Follow-up of all issues from A to Z (until resolution)
Be available and flexible in case of incidents
On-site permanence during large events/meetings
Meeting Room support
Pro-active checks of Meeting Centers
Performing advanced software troubleshooting (password resets, O365, Windows troubleshooting, Mobile Intune, VPN issues)
Laptop swaps

What we offer

Company car or mobility budget
Laptop, phone & phone subscription
Competitive salary and indefinite contract
Insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy
Flexible working arrangement

Fulltime

On-site IT Engineer

We are looking for a versatile and service-minded IT Engineer for an onsite role...

Location

Australia , Brisbane

Salary:

Not provided

Cegal AS

Expiration Date

Until further notice

Requirements

At least a few years experience in IT service coordination and support, ideally working with Azure and Virtual Desktop Infrastructure (Citrix)
Service-oriented and committed with a strong sense of ownership
Take pride in delivering great quality and good customer experience
Able to manage multiple tasks simultaneously
A team player and contribute to knowledge transfer and competence development
Higher relevant degree is preferred, but experience/skills may compensate for lack of formal qualifications
Full fluency in English is a requirement

Job Responsibility

Independently or as a team, operate and maintain existing HPD / VDI / Citrix environments
Independently or as a team, contributing to solving O365 incidents and changes
Updating and patching applications, middleware and Windows OS
Contributing to solving tickets in Service Now
Certificate, licence and event handling
Troubleshooting, debugging, and problem solving
Ownership of customer's ticket queue in ServiceNow
Coordination and alignment with our Operations team and customer's on-site service desk
Documentation and the creation/maintenance of knowledge articles
Collaborate with other teams and support internal project work when required

What we offer

Competitive salary and benefits
Global IT environment with modern technologies
Focus on continuous learning with rewards for achieved certifications

Fulltime

On-Site Engineer

BlueWater is seeking an On-site Engineer to provide technical analysis and suppo...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

BlueWater Federal Solutions

Expiration Date

Until further notice

Requirements

5+ years of experience in systems administration, Tactical Combat Operations, and GCCS
Must have an active Secret clearance
Experience working in the CENTCOM AOR with partners and a good understanding of cultural differences and norms
Prior hands-on experience with Global Command and Control System - Joint (GCCS-J)
Strong knowledge of Server Operating Systems
Knowledge of Microsoft Active Directory (AD) for user and groups
Knowledge of virtualization concepts and products (VMware, Hyper V)
Knowledge of current Microsoft Operating Systems (Server & Workstation)
Familiarity with Oracle/Sybase/Postgres database maintenance
Familiarity with Java application servers (Tomcat, JBoss)

Job Responsibility

Configuration and implementation of the SEWS GCCS-J software and systems, GCCS-J courseware development, providing SEWS specific GCCS-J Operator training to US and FMS personnel
In conjunction with the contract staff provide 24/7 on-call Tier 2 system supporting remote users, to identify and resolve hardware, software, and communication issues, document solutions, and develop recommendations to reduce the frequency of repairs
Maintain operational status of SEWS GCCS-J suite across several sites in the country of assignment
Maintain site network and data transport architecture to ensure timely delivery of data from CONUS to all sites
Configuration and implementation of the SEWS software and systems to include relevant system administration functions
Perform SEWS system troubleshooting with reach back support from SEWS CONUS for more complex irregularity issue resolution
Act as liaison between SEWS program office, contractors and local customers to assist planning of sustainment trips by CONUS personnel
Maintain Situational awareness of theater/country specific issues which could impact operations and travel
Collaborating with SEWS contractor and government personnel to plan routine and emergency trips
Respond to system outages to ensure issues are resolved per contract requirements

What we offer

Residence and local transportation will be provided by the SEWS program and be local to the main work location

Embedded IT Director and On-Site Systems Specialist

The Embedded IT Director / On-Site Systems Specialist serves as the primary tech...

Location

United States , Savage, MN

Salary:

70000.00 - 80000.00 USD / Year

Darkhorse Technologies

Expiration Date

Until further notice

Requirements

5+ years of IT experience, preferably within dental, healthcare, or multi-location environments
Strong technical background in networking, hardware, and Microsoft/Cloud environments
Hands-on familiarity with dental software (Open Dental, Dexis, etc.) preferred
Understanding of HIPAA, data security, and compliance best practices
Excellent communication and interpersonal skills
confident working with both clinical and executive teams
Strong organizational and documentation habits
Ability to work independently on-site while coordinating remotely with a national IT provider

Job Responsibility

Serve as the primary on-site IT contact for all Dental Associates of MN locations
Provide hands-on support for hardware, software, and network issues
Manage workstation and peripheral setup, troubleshooting, and maintenance
Coordinate with Darkhorse Tech’s NOC and Service Desk to resolve escalated tickets
Monitor system performance, backups, and connectivity across all sites (cloud and local)
Act as the internal IT Director, representing Dental Associates’ technology priorities to Darkhorse Tech
Manage IT initiatives, upgrades, and integrations across multiple practice locations
Develop and maintain IT standards and best practices for staff and office workflows
Serve as the communication bridge between Dental Associates’ leadership and Darkhorse Tech’s account and engineering teams
Enforce HIPAA and cybersecurity best practices in collaboration with Darkhorse’s security team

Fulltime

New

IT Support Engineer

The IT Support Engineer role involves providing technical support for desktops a...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Desktop/technical Windows support experience or equivalent
ServiceNow ticketing system (or similar ticketing system)
Office 365 support
Windows troubleshooting, diagnosing, imaging/deployment and software installation
Installation/Troubleshooting of Software/Hardware
Proven customer service background
Able to comprehend and follow verbal and written technical instructions and scripts
CompTIA A+ certification or equivalent skill set
Individual must have ability to receive calls during the normal business day and after hours
Physically able to lift and move Enterprise and Client technology hardware in our customer environment

Job Responsibility

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
Windows, troubleshooting, diagnosing, imaging/deployment and software installation
Serves as company liaison with customer on administrative and technical matters
Provide technical support and incident management service desk functions (Service Now)
Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows 7, 10 and 11 OS)
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11)
Diagnoses and resolves product performance problems
Performs maintenance and repair services (basic break fix for desktops, laptops.)
Instructs customers in the operation and maintenance of basic Windows

What we offer

Tailored benefits that support your physical, emotional, and financial wellbeing
Continuous growth and development opportunities
Flexible work options

On-site Intune Compute & MDM Technician

NTT DATA is a $30 billion business and technology services leader, serving 75% o...

Location

Canada , Tiverton

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Prior experience with Windows OS 10-11, policy administration
7 x 24 hour on-call support with primary working hours in the Canadian EST time zone
Responsible for complex testing and analysis of all elements of the computer systems
Analyzes and provides innovative solutions to system engineering and design projects
Represents the organization in front of critical audiences such as clients/customers/vendors/executives
Thorough understanding and management of customer business needs and expectations
Candidates must have exceptional customer service, problem solving, and communication skills
Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals
Possess the ability to work independently with minimal management supervision and with a global team of engineers
Strong team player with ability to work in a team and as individual contributor

Job Responsibility

Analyze and understand our current workstation management environment
Manage user devices in our SCCM / MEM / Intune environment
Manage and update workstation configurations (image/AutoPilot)
Manage and implement new Policies in our Active Directory/Intune environment
Manage application deployments and their updates
Develop and deploy scripts for the complex configuration of Windows
Document the processes, structure and configuration put in place
Supports complex and modern end user computing solutions
Understands and promotes end user technology standards for hardware, OS, core applications, and peripherals
Support end user architecture to evaluate, establish, integrate and maintain end user technology applications used to manage desktops, laptops, virtual desktops, virtual applications and mobile devices

It Support Engineer

Location

United States , Washington

Salary:

60000.00 - 70000.00 USD / Year

Xantrion

Expiration Date

Until further notice

Requirements

Bachelor's degree from a four-year university or equivalent experience
Minimum of 3 years of technical support experience required
Basic diagnostic and analytical skills
Basic competency in the use and troubleshooting of MS Office products
Experience using Windows 7, 10, and/or Mac OS
Basic computer literacy across both hardware and software
Ability to be proactive and able to take direction and establish ownership of issues through resolution

Job Responsibility

Provide front line phone coverage, and participate in various call center groups
Provide on-site assistance to clients within your local geography
Provide excellent customer service to Xantrion's client base
Provide technical support as assigned for issues related to computer systems, software, and hardware
Log and track support requests in ConnectWise
Prioritize and/or escalate tickets as required to ensure customer satisfaction
Brief customers, as well as management, on the status of current resolution efforts
Work with third party support providers when necessary
Follow up with customers to ensure an issue has been resolved
Submit semi-monthly timesheet and expense reports

What we offer

100% of medical, dental, and vision for you and your family
401K with company match up to 4% of salary
Certification reimbursement and annual training budget
17 Days PTO per year in addition to paid training days
Bonuses for referring new clients or employees

Fulltime

Senior Engineer - IT Support

At 8x8, we’re not just building great communications technology - we’re reimagin...

Location

Singapore , Singapore

Salary:

Not provided

8x8

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Must possess relevant experience in IT Support or IT Operations roles
Demonstrated enthusiasm for AI tools and a habit of applying them to real work - not just awareness of them
A mindset of curiosity: you read about what's changing in IT and AI, and you experiment
The ability to work and think independently, be a self-starter, take initiative, and be highly effective with or without detailed work direction is an absolute must
Must be able to work non-traditional work hours as needed (including from home over high-speed Internet (not provided)), and occasional off hours to control interruptions to critical services and minimize business impact
Ability to work in-person at the 8x8 Singapore location full-time (5 days per week) with flexibility to cover any of the 7 days of the week (1 George St, #22-03/04 One George Street, Singapore 049145)
Ability to (potentially frequently) lift and move equipment weighing throughout the office for various business needs
The person in this position needs to occasionally move about inside the office to access and deploy IT equipment to multiple office floors, and within various physical conditions and environments

Job Responsibility

Actively use AI tools (including 8x8's approved platforms: Airia, Google Gemini, Claude) to accelerate your own work - from drafting documentation to triaging incidents and analyzing patterns
Identify and implement AI-driven workflow automation opportunities across IT operations processes
Contribute ideas and build lightweight automations using tools like n8n, BetterCloud, and AI-native integrations to reduce manual toil
Advocate for AI-assisted approaches within the team, sharing what works and helping colleagues build their own AI fluency
Support PCs and Macs, managing laptop builds and lifecycle processes
Own, administer, and continuously improve our endpoint security platform stack - including MDM (mobile device management), BYOD/Work Application Isolation, DLP (data loss prevention), Data Containment, and Zero Trust access controls - serving as the team's primary SME across these domains
Support user onboarding/offboarding and productivity tooling, leveraging automation where possible
Staff our end-user IT Support walk-up desk - real-time triage, assistance, and issue remediation
Act as the primary platform owner for MDM - evaluating, deploying, and administering mobile device management tooling for both corporate-owned and BYOD endpoints across Windows, macOS, iOS, and Android
Own and operate BYOD and Work Application Isolation platforms (e.g. Venn Blue Border, Ivanti/MobileIron), defining policy, onboarding workflows, and data containment boundaries to enable secure access from unmanaged personal devices

Fulltime

Select Country

On-Site IT Support Engineer

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?