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On-site HPC Technical Consultant

United States, All Employment contract 60800.00 - 140400.00 USD / Year · Job Posted May 30, 2025
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Job Description

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Job involves maintaining high-performance computing systems including compute, network, and storage components within authorized locations.

Requirements

  • Perform repair and maintenance activities on HPC compute, network, and storage hardware
  • Review tickets for hardware actions needed and claim for action
  • Interact with ticket system to document actions taken and pass ticket to next step
  • Complete training on specialized compute hardware, network, and storage components
  • Read system documentation and diagrams to identify specified components within system
  • Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
  • Perform hardware actions, e.g. component replacement from spares
  • Operate hand tools and low-power tools (e.g. battery power screwdriver)
  • Select proper tools and maintain tools in organized way on site
  • Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
  • Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
  • Occasionally assist with system installation activities
  • Interface with parts inventory manager if applicable

Nice to have

  • Strong mechanical aptitude
  • Familiarity with hand tools
  • Experience with computer hardware and datacenters preferred

What we offer

  • Health & Wellbeing suite
  • Personal & Professional Development programs
  • Unconditional inclusion in the workplace

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