On-Site Hardware Support Technician Job at PRWT Services, Inc. (Boston)

Computer Support Technician – On-Site (Hospital Environment)

We are seeking a skilled and customer-focused Computer Support Technician to joi...

Location

United States , Los Angeles

Salary:

29.00 - 31.00 USD / Hour

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in a technical support role
High school diploma or equivalent required
Must have a flu shot within the year

Job Responsibility

Provide hands-on support for desktop computers, laptops, printers, and other peripherals
Diagnose and resolve hardware and software issues in a timely and professional manner
Install, configure, and upgrade operating systems and applications
Relocate and set up IT equipment for staff moves and department changes
Use ServiceNow to manage and document support tickets and work performed
Collaborate with clinical and administrative staff to minimize disruption to patient care
Escalate complex issues to higher-level support teams when necessary
Ensure compliance with hospital IT policies, including data security and privacy standards
Support mobile devices and hospital-specific applications
Assist with onboarding and offboarding of hospital staff from an IT perspective

Fulltime

Computer Support Technician - On-Site

We are currently seeking a Computer Support Technician - On-Site to join our tea...

Location

United States , Los Angeles

Salary:

29.00 - 31.00 USD / Hour

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in a technical support role
High school diploma or equivalent required
Must have a flu shot within the year

Job Responsibility

Provide hands-on support for desktop computers, laptops, printers, and other peripherals
Diagnose and resolve hardware and software issues in a timely and professional manner
Install, configure, and upgrade operating systems and applications
Relocate and set up IT equipment for staff moves and department changes
Use ServiceNow to manage and document support tickets and work performed
Collaborate with clinical and administrative staff to minimize disruption to patient care
Escalate complex issues to higher-level support teams when necessary
Ensure compliance with hospital IT policies, including data security and privacy standards
Support mobile devices and hospital-specific applications
Assist with onboarding and offboarding of hospital staff from an IT perspective

Fulltime

On-site Intune Compute & MDM Technician

NTT DATA is a $30 billion business and technology services leader, serving 75% o...

Location

Canada , Tiverton

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Prior experience with Windows OS 10-11, policy administration
7 x 24 hour on-call support with primary working hours in the Canadian EST time zone
Responsible for complex testing and analysis of all elements of the computer systems
Analyzes and provides innovative solutions to system engineering and design projects
Represents the organization in front of critical audiences such as clients/customers/vendors/executives
Thorough understanding and management of customer business needs and expectations
Candidates must have exceptional customer service, problem solving, and communication skills
Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals
Possess the ability to work independently with minimal management supervision and with a global team of engineers
Strong team player with ability to work in a team and as individual contributor

Job Responsibility

Analyze and understand our current workstation management environment
Manage user devices in our SCCM / MEM / Intune environment
Manage and update workstation configurations (image/AutoPilot)
Manage and implement new Policies in our Active Directory/Intune environment
Manage application deployments and their updates
Develop and deploy scripts for the complex configuration of Windows
Document the processes, structure and configuration put in place
Supports complex and modern end user computing solutions
Understands and promotes end user technology standards for hardware, OS, core applications, and peripherals
Support end user architecture to evaluate, establish, integrate and maintain end user technology applications used to manage desktops, laptops, virtual desktops, virtual applications and mobile devices

New

IT Support Technician

Intratek Computer, Inc., an Irvine, California based company, was founded and in...

Location

United States , Santa Ana

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Graduation from high school or G.E.D. equivalent
Three years of progressively responsible experience supporting end-users in the use and operation of computer hardware and software
An Associate’s degree in computer technology or comparable degree or the equivalent coursework in a trade or vocational school may be substituted for two years of the required general experience
A valid California Class C driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions at various Justice Centers
A+ Certification issued by the Computing Technology Industry Association or equivalent
Ability to lift equipment weighing up to 50 pounds
climb, bend, kneel and stoop to access cables and data ports underneath and behind desks and furniture
speak clearly and understandably and hear clearly both in-person and over the telephone
vision for both close and distance work

Job Responsibility

Receives and responds to inquiries and requests for technical assistance from end-users on computer software and hardware, printers, other peripheral equipment, local area networks, various server platform connections and secure dial-in access
troubleshoots, diagnoses and resolves first and second level hardware, software and network connectivity problems via remote access, on-site, or by telephone
opens, logs and documents action taken on problem calls in the help desk software
Installs, configures and upgrades hardware and standard software in accordance with established end-user profiles
establishes and configures network connectivity for hardware and devices, including terminal session identifications and network printers
removes programs as needed
checks overall software performance and compatibility with other software and operating systems
modifies software parameters and settings
installs and administers print services
backs up and restores corrupted files

What we offer

Medical benefits
Paid vacation
Paid holidays

Fulltime

New

1st/2nd Line It Support Technician

Our client is a forward-thinking Managed Service Provider who due to natural gro...

Location

United Kingdom , Harwell, Oxford

Salary:

25000.00 - 30000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Excellent communication and interpersonal skills, and enthusiastic about helping others
Proven experience as a Technical Support Specialist or similar L1/L2 support role
Proficiency in both Windows and MacOS environments
Good knowledge of Microsoft 365 applications
Exposure to Microsoft Administrative tools
Basic understanding of networking principles and troubleshooting
Desire to learn new skills, acquire knowledge, and to become more technically proficient

Job Responsibility

Provide first and second-level technical support to a variety of clients
Support users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction
Perform remote and on-site troubleshooting to diagnose and resolve hardware and software issues
Respond to and resolve technical support tickets in a timely manner

Fulltime

Sr Data Center IT Support Technician

As a Microsoft Senior Data Center IT Support Technician (Sr DCIT) (Locations: Li...

Location

United States , Lithia Springs

Salary:

34.13 - 56.54 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least two years of experience supporting IT equipment or related technology
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Building strong working relationships with people working within the data center and at corporate
Ensuring SAW devices are in a 'healthy' state, meeting Security’s compliance standard
Receiving confidential information to perform BIOS setting changes
Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
Providing guidance to users for common SAW repair issues and escalating issues experienced by users
Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed
Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required
Embody our culture and values

What we offer

Benefits and other compensation (details at provided link)

Fulltime

Desktop Support Technician

POSITION SUMMARY: The purpose of this position is to serve as the first point of...

Location

United States , Tampa

Salary:

Not provided

Aero Simulation, Inc. (ASI)

Expiration Date

Until further notice

Requirements

Familiarity or experience with VPN configuration and troubleshooting experience
Familiarity or experience with Windows and/or Linux operating systems
Basic understanding TCP/IP network concepts and Ethernet switch configuration
Familiarity or experience with Office 365
Familiarity or experience with Microsoft Active Directory
Familiarity or experience with Network cabling
Proficiency in common business software (Word, Excel, Power Point, Outlook, & SharePoint)
Help Desk or related experience (Preferred)
Ability to develop and maintain positive working relationships with internal and external customers
Excellent written and verbal communication skills with the ability to adapt communication style and messaging to different audiences

Job Responsibility

Respond to tech inquiries via Service Desk Portal, email, online chats, phone, or in person
Follow up with customers to ensure satisfactory service
Perform computer hardware, software and peripheral setup, installation, and configuration (i.e. monitors, keyboards, etc.)
Provide new employee technology orientation and set-up
Perform preventive maintenance
Utilize workstation imaging software to streamline workstation deployment
Coordinate with facility staff for the installation, configuration, maintenance, and ongoing support of printers/Scanners
Respond to incidents concerning computer operation and apply troubleshooting principles and techniques to diagnose hardware, software, and other problems
Enter status and completion information for assigned tasks
Perform troubleshooting of connectivity problems with LAN connections, Wi-Fi, or VPN connections

IT Support Technician

We are looking for an IT Support Technician to provide onsite technical support ...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience providing help desk, desktop support, or field technical support in a Windows-based environment
Working knowledge of Microsoft Windows 10, workstation hardware, and general hardware troubleshooting practices
Familiarity with Active Directory for basic user and device support activities
Understanding of LAN and WAN concepts, network connectivity principles, and basic network troubleshooting methods
Ability to diagnose issues involving wired and wireless networks, network hardware, and related infrastructure technologies
Experience handling service desk tickets with clear documentation and effective issue tracking
Comfortable supporting infrastructure projects and performing hands-on technical work in active operational environments

Job Responsibility

Deliver hands-on support for desktop, workstation, and network-related issues affecting staff, exhibitors, and event operations
Investigate and resolve wired and wireless connectivity problems in meeting spaces, public areas, administrative offices, and event halls
Install, test, and activate new network drops to meet the technical needs of exhibit spaces, registration areas, digital displays, and production teams
Monitor network behavior during high-traffic events and take corrective action to improve reliability, speed, and user access
Troubleshoot hardware and infrastructure components, including network equipment and end-user devices, to minimize downtime
Manage and update service desk tickets by documenting incidents, solutions, and follow-up actions in a timely manner
Support infrastructure-related projects by assisting with configuration tasks, device setup, and on-site technical deployments
Verify that network and workstation performance aligns with operational expectations before, during, and after event cycles

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Select Country

On-Site Hardware Support Technician

Job Description

Job Responsibility

Requirements

Looking for more opportunities?