On-site Desktop Support Engineer Job at NTT DATA (Perai)

Desktop Support Engineer

We are currently seeking an experienced Desktop Support Engineer to provide onsi...

Location

Australia , Port Melbourne

Salary:

Not provided

BluBiz Solutions

Expiration Date

Until further notice

Requirements

On-site and remote management and set up of hardware including desktops, laptops, tablets, phones, mobiles, and printers
Strong operational support with some field experience
Solid Active Directory knowledge and experience
Desktop Imaging and software applications such as Operating Systems (Windows 7 through 10 and), Microsoft 365, Antivirus software and systems
Some knowledge and experience with Citrix and Fortinet
Knowledge of Backup Solutions – Datto
Strong IT Support Skills and the ability to Troubleshoot and Diagnose Problems
Awareness of ITIL best practice methodology
Ability to prioritise effectively, to multi-task, and to adapt to changing priorities
Ability to analyse network performance data to identify trends and potential problems, and support recommendations to modify and/or upgrade network equipment or services

Job Responsibility

Daily technical support activities for desktops, laptop, and printers
Conduct remote desktop troubleshooting with end-users along with documentation and ticket maintenance
Provide specialist advice to operational teams for support and maintenance of relevant technologies, including responding to faults and problems, and liaising with other technical staff and external service providers to resolve issues
Assist with the implementation (installation, configuration, and operationalisation) of technical solutions
Setup new desktops by installing operating systems, software, and associated peripherals
Assist in maintaining the operating system and software utilised within the network, including the addition of new users to the network and establishment of rights and privileges
Conduct break-fix or replacement of endpoints when needed
Conduct data and phone patching
Work with Application Vendors in resolving incidents and requests raised by the end-users
Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals, and procedures

What we offer

Help with Career progression
Paid Training
Diverse and challenging work
Competitive salary package
Access to corporate rewards programs

Fulltime

IT Support Engineer

社名非公開職種その他　技術系（IT・Web・通信系）業務内容 International Environment

Location

Japan , Tokyo

Salary:

4000000.00 - 5000000.00 JPY / Year

Randstad

Expiration Date

February 22, 2027

Requirements

IT Desktop / Laptop support
5+ experience in IT Support Desk systems (Service desk or On-site IT Support)
Prior experience working with outsourced and offshore teams

Job Responsibility

International Environment

What we offer

健康保険,厚生年金保険,介護保険,雇用保険
日曜日,土曜日,祝日

Fulltime

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...

Location

United States , Seattle

Salary:

163500.00 - 262700.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field preferred
7+ years of experience in technical support, with a significant focus on supporting executive-level clients
Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
Excellent communication (written and verbal), interpersonal, and customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Ability to maintain confidentiality and discretion
Experience with IT security best practices and protocols

Job Responsibility

Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
Proactively anticipate and address potential technical issues before they impact executive productivity
Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
Provide remote support using various tools and technologies
Travel occasionally to provide on-site support as needed
Maintain a high level of confidentiality and discretion regarding sensitive information
Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Support Engineer

As a Support Officer, you will handle IT problems and respond to IT requests and...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science or a relevant equivalent (Syntra, VDAB IT course)
Experience in providing first-line and/or second-line IT support
Knowledge of hardware components (desktops, laptops, printers, peripherals)
Familiarity with common operating systems (Windows, macOS, Linux)
Understanding of common software applications (Microsoft Office, O365, email clients, Intune)
Experience in troubleshooting common IT issues
Ability to communicate technical issues to non-technical users
Experience with service desk- and remote tools (e.g. ServiceNow, Jira)
English, French and Dutch language skills

Job Responsibility

Handle IT problems and respond to IT requests and incident calls via phone, mail, or the IT Service Management application
Analyze and resolve requests
Keep end users and colleagues informed throughout the process
Liaise with System Engineers for further escalations related to infrastructure or application issues
Contribute to building a Knowledge Base and actively share knowledge
Provide support for all Sopra Steria companies across various sites in the BeLux region
Occasionally provide on-site support at remote locations

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
Access to more than 250 trainings
Opportunity to connect with fellow Sopra Steria colleagues at various team events

Fulltime

Support Engineer

As a Support Engineer, you will handle IT requests and incidents, provide techni...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or a relevant equivalent (Syntra, VDAB IT course)
Experience in providing first-line and/or second-line IT support is a big plus
Understanding of basic hardware components, such as desktops, laptops, printers, and other peripherals
Experience with installation, troubleshooting, and repairs
Familiarity with common operating systems (Windows, macOS, Linux)
Knowledge of basic commands, user management, file systems, and updates
Understanding of common software applications, such as Microsoft Office, O365, email clients, Intune, and basic troubleshooting of common software issues
Experience in troubleshooting common IT issues, such as system crashes, software malfunctions, or internet connectivity problems
Ability to communicate technical issues to non-technical users in a clear and friendly manner
Experience with service desk- and remote tools (e.g. ServiceNow, Jira)

Job Responsibility

Handle IT problems and respond to IT requests and incident calls via phone, mail, or the IT Service Management application
Analyze and resolve requests, keeping end users and colleagues informed
Liaise with System Engineers for further escalations related to infrastructure or application issues
Contribute to building a Knowledge Base and actively share your knowledge
Provide support for Sopra Steria companies across various sites in BeLux region
Occasionally provide on-site support at remote locations.

What we offer

A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy
Opportunity to connect with fellow colleagues at various team events.

Fulltime

End User Services Expert

The role will be responsible for end user support as Single point of IT contact ...

Location

Japan , 静岡

Salary:

5000000.00 - 7000000.00 JPY / Year

Randstad

Expiration Date

April 05, 2026

Requirements

3+ years good hands-on technical experience working as Desktop Support Engineer, Supporting Enterprise Users Windows operating systems and software
3+ years of experience as on-site IT support for specific location
1+ years hands-on experience in supporting Hybrid Event Support onsite (MS Teams, Poly)

Job Responsibility

End user support as Single point of IT contact in the Shizuoka sites
Respond to user technical assistance in person or on the phone or remotely, related to computer systems, hardware, and software
Counterpart of the administration manager of the Shizuoka sites to provide seamless IT service with other IT team members
Monitor, maintain, and constantly improve IT service level of the production sites and report relevant KPIs and statistics

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日

Fulltime

Deskside Support Engineer

The Deskside Support Engineer will provide IT support to customers, troubleshoot...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in Windows and Mac operating systems
Strong customer service skills
Ability to work collaboratively in a team environment
Bachelor's degree in Computer Science or a related field (preferred)
Fluent in Thai and English at a business level (speak, write, read)
Proficiency with common desktop applications and basic networking knowledge
Ability to manage multiple tasks simultaneously

Job Responsibility

Provide IT support to customers in person and through phone calls, chats, and emails
Troubleshoot technical issues
Manage desktop assets
Provision new users with hardware, software, and account setup
Provide onsite and remote support for multiple locations
Troubleshoot and resolve a variety of technical problems including networking
Provide technical support for mobile device issues using ABM and Samsung KNOX
Respond quickly to cyber, malware alerts and location outages
Utilize remote support tools to diagnose and resolve desktop issues
Set up, configure, and troubleshoot AV equipment for meetings and events

Fulltime

IT Field Engineer

We are an established IT services provider supporting clients within highly regu...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Minimum 2 years' experience in a 2nd Line Service Desk or IT Support role
At least 1 year's experience working as a Field Engineer across multiple customer sites
Experience working within an IT Solution Provider / MSP environment
Strong knowledge of: Microsoft Azure
Microsoft 365 / Office 365
Windows Server & Windows OS
Active Directory
Virtualised environments
Networking (LAN, WAN, VPN, Wireless)
Microsoft Exchange & Outlook

Job Responsibility

Provide on-site IT support across multiple customer locations in and around London
Deliver 2nd line support for desktop, server, network, and cloud-based issues
Troubleshoot complex technical environments and time-critical incidents
Build strong working relationships with end users and key stakeholders
Accurately log and document incidents, requests, and resolutions
Escalate issues in line with agreed procedures when required
Support the service desk remotely via phone and email when not on site
Share knowledge and contribute to continuous improvement within the support team
Act as a professional and reliable technical representative at customer sites

What we offer

Competitive annual leave allowance
Overtime and on-site incentives
Pension scheme
Health cash plan
Access to employee benefits and discount platforms
Training and professional development opportunities
Social events
Cycle-to-work scheme
Electric car leasing scheme
Access to discounted hardware and software

Fulltime

On-site Desktop Support Engineer

NTT DATA

Location:
Malaysia , Perai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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Nice to have:

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Job Posted:
February 13, 2026