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Robert Half Logo Robert Half · Customer Service

On-site customer service representative

United States, Wescosville · Job Posted April 19, 2026
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Job Description

Robert Half is seeking a personable, reliable, and detail-oriented On-Site Customer Service Representative to join a local team. In this role, you will serve as the first point of contact for customers, providing outstanding support and helping ensure a positive experience with products and services.

Job Responsibility

  • Greet and assist customers in person, addressing inquiries and resolving issues in a timely and professional manner
  • manage incoming requests, process orders, and provide information about products, services, and policies
  • maintain accurate records of customer interactions and transactions
  • collaborate with team members and other departments to ensure customer satisfaction
  • escalate complex issues to the appropriate personnel when necessary
  • support administrative tasks as needed to ensure smooth on-site operations

Requirements

  • High school diploma or equivalent required
  • associate degree preferred
  • previous experience in customer service, hospitality, or a related field
  • strong communication and problem-solving skills
  • ability to maintain professionalism and composure in fast-paced situations
  • proficient computer and data entry skills
  • must be able to work on site during scheduled hours

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
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