This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Under general supervision, fulfills customer orders accurately and in a timely manner to ensure customer satisfaction: primary contribution is processing orders for customers and selling Motion Industries’ assets. This position works more than 50% of the time at the customer location.
Job Responsibility:
Fulfills customer orders accurately and in a timely manner
Processes orders for customers and sells Motion Industries’ assets
Orders items to ensure appropriate inventory levels are maintained for Consignment customers
Sources products in branch inventory, Distribution Center inventory or supplier inventory
Ensures identification and sale of Motion Industries’ assets
Influences Motion Industries’ Gross Profit through negotiating sale price and purchase price
Proactively generates sales by actively promoting Motion Industries’ products to existing customers
Expedites backorders
May pull inventory and prepare order for shipment
May handle customer returns
May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order
May adjust non-contract customer pricing
Minimizes Branch freight cost by determining the most cost effective method to fulfill orders
Routinely interacts with customers to obtain and fulfill orders
Interacts with suppliers as necessary to obtain pricing
Partners with Account Representatives to ensure customer satisfaction
May assist customer by troubleshooting via telephone or email and identifying correct part
Attends training sessions regularly
Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales)
Requirements:
High school diploma or GED
Customer service and communication skills
Ability to multi-task and time management skills
Moderate computer skills, including information processing, communicating via email, using business systems and searching capabilities to find products on the internet
Good driving record
Reliability, organization, and attention to detail