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On-Site Customer Service Agent

https://www.randstad.com Logo

Randstad

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Location:
Canada , Winnipeg

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you a communicator who thrives in a role that balances people skills with technical precision? We are looking for two dedicated Customer Service Agents to join our Winnipeg team. This is a unique role designed for those who enjoy the energy of customer interaction but also value the focused, 'heads-down' nature of offline data entry. Salary: $17 per hour. Hours: Monday to Friday, between 8:00 a.m. and 4:00 p.m. CST. Start Date: As soon as possible. Your mission: Simplify our customers' lives.

Job Responsibility:

  • Handle inbound and outbound calls in English with clarity and professionalism
  • Perform detailed offline data entry, ensuring 100% accuracy in our records
  • Assess customer needs, provide solutions, and manage inquiries or complaints with a positive attitude
  • Seamlessly pivot between active call queues and critical documentation tasks

Requirements:

  • Bilingualism: High-level fluency in English (verbal and written) is mandatory
  • Precision: An 'eagle eye' for detail
  • you take pride in the accuracy of your data entry
  • Versatility: The ability to multitask in a fast-paced environment while maintaining a high standard of work
  • Reliability: A strong work ethic and the ability to work fully on-site at our Winnipeg office
  • Tech Literacy: Comfortable navigating multiple software systems and quick to learn new tools
What we offer:
  • Consistent Schedule: Guaranteed daytime hours (Mon–Fri) with your weekends free
  • Collaborative Culture: Work in a supportive, on-site environment where team synergy is a priority
  • Career Growth: Opportunities for professional development within a dynamic, growing setting

Additional Information:

Job Posted:
May 16, 2026

Expiration:
June 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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