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On-site bilingual customer service agent

https://www.randstad.com Logo

Randstad

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Location:
Canada , Winnipeg

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Contract Type:
Not provided

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Salary:

19.50 CAD / Hour
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Job Description:

Are you a bilingual communicator who thrives in a role that balances people skills with technical precision? We are looking for two dedicated Bilingual Customer Service Agents to join our Winnipeg team. This is a unique role designed for those who enjoy the energy of customer interaction but also value the focused, "heads-down" nature of offline data entry. Your mission: Simplify our customers' lives.

Job Responsibility:

  • Communication: Handle inbound and outbound calls in both French and English with clarity and professionalism
  • Technical Accuracy: Perform detailed offline data entry, ensuring 100% accuracy in our records
  • Problem Solving: Assess customer needs, provide solutions, and manage inquiries or complaints with a positive attitude
  • Multitasking: Seamlessly pivot between active call queues and critical documentation tasks

Requirements:

  • Bilingualism: High-level fluency in French and English (verbal and written) is mandatory
  • Precision: An "eagle eye" for detail
  • you take pride in the accuracy of your data entry
  • Versatility: The ability to multitask in a fast-paced environment while maintaining a high standard of work
  • Reliability: A strong work ethic and the ability to work fully on-site at our Winnipeg office
  • Tech Literacy: Comfortable navigating multiple software systems and quick to learn new tools
What we offer:
  • Competitive Pay: $19.50 per hour to start
  • Consistent Schedule: Guaranteed daytime hours (Mon–Fri) with your weekends free
  • Collaborative Culture: Work in a supportive, on-site environment where team synergy is a priority
  • Career Growth: Opportunities for professional development within a dynamic, growing setting

Additional Information:

Job Posted:
March 10, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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