On Duty Supervisor (ODS) Job at Pafford EMS

Job Description

Pafford Medical Services is accepting applications from candidates for On Duty Supervisors (ODS) for Chicot County, Arkansas. Pafford intends to select a proven paramedic leader to perform the duties and responsibilities of this position. On Duty Supervisors (ODS) lead the day to day shift operations; support field EMS providers; respond to high priority 9-1-1 responses within the community. This is a hands on field supervisory position in which the selected individual will provide first Advanced Life Support (ALS) care utilizing a Quick Response Vehicle in conjunction with BLS and ALS transport ambulances.

Job Responsibility

Responds to emergency assignments and provides exceptional treatment and care to those in need
Operates emergency vehicles in a safe and courteous manner
Performs supervisory, administrative, and managerial work in direct support of the daily operations of Pafford Emergency Medical Services in assigned region
Assists operations manager with staffing and deployment matters, including but not limited to, shift swaps, callouts, vacation requests, etc
Authors’ investigative briefs for all matters of related to employee injury, vehicle collisions, unusual occurrences and disciplinary matters
Coordinates the delivery of exceptional emergency medical service treatment and care
Maintains direct oversight and responsibility for the day-to-day operational functions of the emergency service program including but not limited to the maintenance of the vehicle fleet, clinical compliance, quality assurance & improvement, staff scheduling, deployment, payroll, logistics and supply ordering
Manages daily accountability and reconciliation of issued schedule II and IV medications
Performs personnel functions as directed by the Operations Manager
Provides direct supervision of on duty crews and responds to requests for assistance as needed
Provides on-scene assistance to ground ambulance personnel as needed or when requested
Ensures the daily maintenance and cleanliness of all facilities, vehicles and equipment
Oversees, guides, and mentors field operations staff in the performance of their duties
Supports and promotes Pafford EMS culture throughout operation
Performs investigations of unusual occurrences as necessary and reports findings to the appropriate department
Takes an active role in the administration of disciplinary action as need in compliance with defined policies, procedures, and directives
Maintains strict compliance with all Pafford Policies & Procedures
Maintains strict compliance with all rules and regulations set forth by the state and federal programs
May perform related duties or task as assigned

Requirements

Five (5) years of progressive work experience in emergency services
Must be able to demonstrate proven track record of meeting or exceeding operational goals and objectives
Must possess and maintain certification for the following: ICS 100, 200, 800, NIMS 700
ICS 300 and 400 preferred
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Proficiency with ZOLL RescueNet, Fleetio, NinthBrain Suites, and related programs and applications preferred
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to lift and carry up to 50 lbs
Must be able to talk, listen and speak clearly on telephone
Must possess visual acuity to prepare and analyze data and figures, perform accounting functions, operate a computer terminal, operate a motor vehicle, and do extensive reading

Nice to have

ICS 300
ICS 400
Proficiency with ZOLL RescueNet
Proficiency with Fleetio
Proficiency with NinthBrain Suites

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On Duty Supervisor (ODS)

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