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The Server is responsible for ensuring that restaurant guests have a pleasant dining experience by providing friendly & timely service. They must have an engaging personality to greet arriving guests, explain the menu offerings, and drink food and drink orders. They must keep the guests informed about food preparation times and ensure that guests are pleased with their meals and beverages. The Server must work closely with the support staff, including Server Assistants, Bartenders, and Cooks, to ensure that all guests have a positive experience.
Job Responsibility:
Complete side work to include preparing garnishes, stocking cold areas with cream and butter, filling and stocking salt/pepper shakers, separating linen, etc.
Display basic knowledge of cocktail and wine service
Display knowledge of food preparation
Displays knowledge of special and standard menu items and their ingredients
Keep work areas clean and organized
Operate computer in prescribed manner for recording orders, prices and ticket totals
Receive and serve meal orders
Report all unsafe conditions immediately
Display knowledge of correct accounting procedures
Greet and seat guests
Attend required meetings
Stock areas with linen, glassware, silver
Complete other duties as assigned by supervisor to include cross training
Requirements:
High School diploma required
some college or technical training preferred
1+ years of previous experience as a server in full-service restaurant
Strong communication skills
speak, read, and write English
Food handling certifications will be required upon hiring
Ability to work in a fast-paced environment
Great customer service attitude to interact with every patron and create a memorable experience
Computer proficiency to operate resort’s POS (point of sale) system