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On-Call Spa Receptionist

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Four Seasons

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Location:
United States of America , Fort Lauderdale

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Spa Receptionist welcomes guests, responds to a wide variety of guest inquiries, and manages spa bookings.

Job Responsibility:

  • Provide a warm welcome and a fond farewell with the highest level of hospitality and professionalism
  • Manage spa bookings
  • Schedule treatments with selected Spa software, maximizing time within the treatment schedule and tracking guest preferences
  • Contact therapists for same day appointments
  • Respond to a wide range of guest inquiries, describing treatments, products, services, packages, and pricing and handling guest concerns with empathy and discretion
  • Process payments for services and retail, ensuring commissions are properly assigned
  • Complete gift certificate procedures
  • Maintain the spa reception area and ensure the staff lounge, spa desk, refreshment stations and retail area are reflective of spa environment with proper lighting, scent and music

Requirements:

  • At least 6 months of spa receptionist or related experience, preferably in a luxury hotel or resort
  • Excellent personal presentation and interpersonal skills
  • Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
  • Willing to work in a fast-paced environment
  • Ability to operate all computer equipment necessary to perform the job
  • Excellent communication and interpersonal skills
  • ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
  • Ability to lift, carry, and move up to 20 lbs
  • US work authorization is required

Nice to have:

Knowledge of Book4Time preferred/is a plus

What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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