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The On-Call Server delivers exceptional dining experiences by providing knowledgeable, engaging, and attentive food and beverage service. This role brings the menu to life for guests by expertly describing dishes, preparations, and flavors, while ensuring seamless coordination between the dining room and the kitchen. The Server is part of the Restaurant & Bar team and reports to the Restaurant & Bar Leadership.
Job Responsibility:
Describe food and beverage menu items with confidence and detail, offering vivid information about flavors, ingredients, origins, and preparation methods
Enter accurate guest orders, including special requests or dietary needs, using the point‑of‑sale system
coordinate service timing and verify completed orders against guest requests
Deliver food and beverages promptly to ensure optimal quality and guest satisfaction
Anticipate guest needs, check in on satisfaction, offer thoughtful suggestions, and respond professionally and urgently to any concerns
Follow all Four Seasons Work Rules, Standards of Conduct, and safety procedures
Work collaboratively, professionally, and harmoniously with all team members
Assist with taking guest reservations as needed
Support plating or preparing food items when required
Requirements:
Two years of food service or related hospitality experience
High school education or equivalent experience
Ability to carry and balance trays safely and confidently
Ability to accurately process cash and credit card transactions
Strong guest service skills, attention to detail, and professionalism in a fast‑paced environment
US work authorization is required
Candidates must be legally permitted to work in the United States
What we offer:
Complimentary employee meals
Uniform and dry‑cleaning benefits
Access to wellbeing, learning, and community programs