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We are currently recruiting for an On-Call Security Officer to join our Security Team. The Security Officer is a vital member of the Security Team who is responsible for providing a safe and secure environment for the employees and in which guests can relax and/or conduct business. This department establishes, promotes and maintains the hotel’s security and property protection. The Security Team is available 24-hours a day. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.
Job Responsibility:
Safeguard the hotel, guest and associates’ property from vandalism, theft and any kind of crime
Monitor and control the movement of all associates, visitors, and contractors leaving or entering the hotel through the staff entrance
Handle all tasks with diplomacy, tact, appropriate discretion and efficiency
Record and control all visitors’ belongings / items when entering and leaving the hotel premises through the associate entrance or loading dock
Ensure that unauthorized personnel do not gain access to the hotel floors and back of the house areas
Be fully conversant with every detail of the hotel layout
Ensure to check all current events, activities, and functions at the time of duty
Patrol the areas of responsibility and ensure the safety and comfort of all guests
Provide a safe and secure environment for the employees and in which guests can relax and/or conduct business
Actively participate in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property
Requirements:
Excellent customer service and guest contact skills
Minimum 2 years’ experience in the same or similar role required, luxury hotel experience preferred
Reading, writing, and oral proficiency in the English language is required (Spanish/Tagalog/Mandarin a plus)
Familiar with State and local safety regulations (i.e., OSHA), CPR/First Aid certified is a plus
Must be able to multi-task and have the ability to manage priorities with a high attention to detail
Enjoy working in a dynamic, creative and fast-paced environment
Outgoing and people-oriented personality
Effective interpersonal skills and a great team player
Skilled problem solvers with a high attention to detail and a high sense of ethics and honesty
Excellent personal presentation and interpersonal skills are required
Able to stand for up to 8hrs per shift and lift up to 50lbs