On-Call Customer Service Representative Job at Robert Half (McLean)

Field Service Liaison Representative

Field Service Liaison Representative role for Bombardier Aircraft Services (BAS)...

Location

Singapore , Singapore

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Extensive knowledge of Bombardier Customer Support programs and service network
Ability to gain and maintain knowledge of Learjet series, Challenger series, and Global series aircraft
Familiarity with Bombardier Product Support policies including terms and conditions for Warranty, Smart Services, Parts Services, etc.
Ability to work independently and as part of a team, making sound decisions on behalf of customers while adhering to Bombardier Product Support policies
Strong mediation skills to resolve Service Center and customer concerns ethically and collaboratively
College or university diploma in an aviation-related field and/or equivalent license in Aviation Maintenance
or a minimum five (5) years of business jet maintenance experience (Singapore CAAS AML or EASA B1/2/C License with relevant aircraft type rating preferred but not required)
Minimum of five (5) years of aviation experience in maintenance, modification, and repair of jet aircraft
Excellent troubleshooting and problem-solving skills
Available for occasional travel and flexible/asynchronous work schedules

Job Responsibility

Provide onsite and remote support (technical and non-technical) for designated Bombardier Aircraft Owners and Operators aircraft visiting the BAS Singapore Service Center (‘Service Center’)
Support engineers, technicians and customers with aircraft in-work at the Service Center
Expect to occasionally be available on-call after regular work hours to assist customers and/or support Service Center issues as required
Occasional regional travel may be expected
however primary objective is to provide technical support and guidance on Bombardier aircraft undergoing maintenance at the Service Center
Take ownership of issues or potential issues to ensure resolution meets customer expectations and Service Center objectives
Represent Bombardier as a technical ambassador through interactions with all levels of the customer’s organization, including Owners, CEOs/COOs, VPs, Directors, Air Crew, PAs, and other customer staff
Collaborate with all levels of Service Center personnel, including technicians, customer service representatives, management, and other support staff
Promote Bombardier’s customer-centric culture and adhere to the Bombardier ‘Customer Credo’
Assist in resolving technical and commercial issues related to Warranty, Smart Services, and Parts Services at the designated Service Center

Fulltime

Mobile Service Technician

Mobile Service Technicians are responsible for assembling, supplying, and instal...

Location

Australia , Ipswich

Salary:

Not provided

Pirtek Australia

Expiration Date

Until further notice

Requirements

Previous experience in fitting, mechanical, hydraulics or relevant area
Hold a current manual Driver’s Licence and willing to obtain a Light or Medium rigid licence
Experience in operating plant machinery and using tools and measuring devices
Excellent literacy and numeracy skills
Strong verbal and written communication skills with a commitment to providing excellent customer service
Ability to anticipate problems and proactively find solutions
Excellent time management skills with the ability to plan and prioritise
Reliable and punctual
Have a strong work ethic and pride in the quality of your work
Neat and tidy presentation

Job Responsibility

Attending assigned service calls promptly, aiming to be onsite within 30 minutes or as agreed with your Manager upon receiving the work order
Generating sales on service calls by upselling additional servicing, products, or revenue streams to customers
Maintaining and operating the Mobile Service Unit (MSU) to the highest standards, ensuring all equipment is serviced, calibrated, and in good working order, especially during fieldwork
Maintaining the MSU to ensure it is clean, tidy, and well-stocked
Completing all logs regularly to ensure they are up-to-date
Assembling, supplying, and installing material transfer hoses and tubes per customer requests, utilising the most suitable equipment, products, and methods for efficient and high-quality work that meets customer expectations
Seeking advice and support from your Manager in order to clarify any questions you may have
Utilising pMOBILE for creating and updating all work orders to maximise efficiency and accuracy
Communicating effectively with customers and stakeholders to provide comprehensive information on Pirtek services and capabilities
Maintaining thorough customer records, including orders, quotes, and relevant dates

Fulltime

Field Service Liaison Representative

Field Service Liaison Representative role for Bombardier Aircraft Services (BAS)...

Location

Singapore , Singapore

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Extensive knowledge of Bombardier Customer Support programs and service network
Ability to gain and maintain knowledge of Learjet series, Challenger series, and Global series aircraft
Familiarity with Bombardier Product Support policies including terms and conditions for Warranty, Smart Services, Parts Services, etc.
Ability to work independently and as part of a team, making sound decisions on behalf of customers while adhering to Bombardier Product Support policies
Strong mediation skills to resolve Service Center and customer concerns ethically and collaboratively
College or university diploma in an aviation-related field and/or equivalent license in Aviation Maintenance
or a minimum five (5) years of business jet maintenance experience (Singapore CAAS AML or EASA B1/2/C License with relevant aircraft type rating preferred but not required)
Minimum of five (5) years of aviation experience in maintenance, modification, and repair of jet aircraft
Excellent troubleshooting and problem-solving skills
Available for occasional travel and flexible/asynchronous work schedules

Job Responsibility

Provide onsite and remote support (technical and non-technical) for designated Bombardier Aircraft Owners and Operators aircraft visiting the BAS Singapore Service Center (‘Service Center’)
Support engineers, technicians and customers with aircraft in-work at the Service Center
Be available on-call after regular work hours to assist customers and/or support Service Center issues as required
Occasional regional travel
Take ownership of issues or potential issues to ensure resolution meets customer expectations and Service Center objectives
Represent Bombardier as a technical ambassador through interactions with all levels of the customer’s organization
Collaborate with all levels of Service Center personnel
Promote Bombardier’s customer-centric culture and adhere to the Bombardier ‘Customer Credo’
Assist in resolving technical and commercial issues related to Warranty, Smart Services, and Parts Services at the designated Service Center
Educate, coordinate, and disseminate technical deliverables such as Advisory Wires, Service Bulletins, Technical Publications, Technical Campaigns

Fulltime

Client Advocate I

Are you motivated to participate in a dynamic, multi-tasking environment? Do you...

Location

United States , Fort Myers

Salary:

18.00 - 24.00 USD / Hour

NeoGenomics Laboratories

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Additional training in a medical or call center environment preferred
Minimum one (1) years of experience equivalent to working in Customer Service preferred
Excellent typing and data entry skills
Proficient with MS Office programs and database management
Experience handling multiple projects
Highly focused on service orientation
Strong organizational skills, attention to detail, and follow-up skills

Job Responsibility

Assists with managing the client base within their respective region and serves as the point of contact for their regional sales representatives
Providing excellent customer service to all internal and external customers
Obtain client updates and troubleshoot case delays within the laboratory
Receives and initiates telephone calls to/from NeoGenomics customers and sales representatives
Reporting test results accurately to the appropriate person
Adding/Canceling tests
Providing specimen requirements and Researching test availability
Providing testing fees
Basic problem solving
Ordering supplies

What we offer

Career development and empowering employees
Career coaches internally
Many training opportunities to expand knowledge base
Highly competitive benefits with HMO and PPO options
Company 401k match
Employee Stock Purchase Program
Tuition reimbursement
Leadership development
Start employees off with 16 days of paid time off plus holidays
Wellness courses

Fulltime

Client Advocate I

Are you motivated to participate in a dynamic, multi-tasking environment? Do you...

Location

United States , Carlsbad, California; Aliso Viejo

Salary:

18.00 - 24.00 USD / Hour

NeoGenomics Laboratories

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Additional training in a medical or call center environment preferred
Minimum one (1) years of experience equivalent to working in Customer Service preferred
Excellent typing and data entry skills
Proficient with MS Office programs and database management
Experience handling multiple projects
Highly focused on service orientation
Strong organizational skills, attention to detail, and follow-up skills

Job Responsibility

Assist with managing the client base within their respective region
Serve as the point of contact for their regional sales representatives
Provide excellent customer service to all internal and external customers
Obtain client updates and troubleshoot case delays within the laboratory
Receive and initiate telephone calls to/from NeoGenomics customers and sales representatives
Report test results accurately to the appropriate person
Add/Cancel tests
Provide specimen requirements and research test availability
Provide testing fees
Basic problem solving

What we offer

Career development and empowering employees
Career coaches internally
Many training opportunities to expand knowledge base
Highly competitive benefits with HMO and PPO options
Company 401k match
Employee Stock Purchase Program
Tuition reimbursement
Leadership development
Start employees off with 16 days of paid time off plus holidays
Wellness courses

Fulltime

Customer Service Representative

We are looking for a motivated and detail-oriented Customer Service Representati...

Location

United States , Lititz

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills
Proven ability to analyze and solve problems efficiently
Proficiency in computer applications for data entry, presentations, and administrative tasks
Commitment to delivering excellent customer service
Exceptional organizational and administrative abilities
High school diploma or equivalent
Must be available to work onsite in the Lititz office
Experience in order entry, handling inbound/outbound calls, and managing customer invoices preferred

Job Responsibility

Respond to customer inquiries and provide accurate information regarding account details and services
Provide fuel price quotes to customers who call in
Create and manage new customer accounts
Process orders for residential and commercial fuel
Handle daily payment postings for cash, checks, and credit cards, and reconcile credit card reports
Prepare bank deposits
Assist in assembling quotations, proposals, and promotional materials for the department
Participate in after-hours on-call rotations
Support dispatch operations when required

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan

Home Care Service Coordinator

Helping Hands Home Care specializes in care and daily living assistance to an ar...

Location

United States , Hermitage

Salary:

Not provided

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

Must complete the agency's employment process
Must be at least 18 years of age
2 Years of Customer service experience required
Must exhibit mature, responsible behavior, and understand consumer confidentiality
Must be able to follow directions, and work as a team
Must have reliable transportation to, and from assignments
Human Resources (Recruiting) experience preferred

Job Responsibility

Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies
Responsible for updates and compliance with state regulation changes
Responsible for answering calls that come into the office
Responsible for coordinating pre-employment requirements for new employees
Assist with interviews
Responsible for scheduling orientation and performing orientation in the absence of the Area Manager
Ensure the compliance of employees with state regulations
Ensure adequate staff education and evaluations
Assist with referrals and inquiries of the programs the agency provides services for
Responsible for maintaining email account and correspondence

What we offer

Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts

Fulltime

Customer Service Representative

This role focuses on ensuring exceptional customer experiences through effective...

Location

United States , Saint Albans

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years' experience in customer service or a similar role, with a focus on order management
Background in chemical distribution or manufacturing is advantageous but not required
Strong problem-solving abilities and the capacity to work independently while making sound decisions
Exceptional interpersonal skills, with a commitment to collaboration and teamwork
Ability to thrive in a fast-paced environment, managing multiple tasks and meeting deadlines
Excellent written and verbal communication skills, demonstrating professionalism and clarity
Proficiency in Microsoft Office Suite and familiarity with customer management systems
Willingness to work overtime, handle on-call hours, or address after-hours customer needs

Job Responsibility

Accurately verify shipping, billing, pricing, and purchase order information to ensure smooth order processing
Enter detailed instructions and customer requests into the system, ensuring all special requirements are documented
Maintain and update customer files with relevant information, including pricing, new items, address changes, and delivery preferences
Provide support to sales staff by addressing inquiries and offering assistance while they are in the field
Communicate regularly with internal and external customers to address issues and provide updates
Collaborate with team members on data entry and order intake, offering support to other Customer Service Representatives as needed
Audit customer purchase orders to confirm pricing, quantities, terms of sale, shipping details, and special instructions
Document and resolve customer complaints effectively to maintain satisfaction and trust
Process product returns promptly while adhering to documented procedures and company policies
Ensure compliance with safety, quality, and regulatory standards across all daily functions and customer interactions

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

On-Call Customer Service Representative

Robert Half

Location:
United States , McLean

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

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Requirements:

Additional Information:

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