On Call Customer Service Representative Job at Robert Half (McLean)

Customer Service Representative

This role functions within the finance industry and will involve managing a comp...

Location

United States , Augusta, Georgia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Exceptional ability in answering inbound calls promptly and in a detail oriented manner
Prior experience in a call center customer service environment
Demonstrated skills in providing excellent customer service
Proficient in data entry tasks with high accuracy
Ability to handle email correspondence in a timely and detail oriented manner
Experience in managing both inbound and outbound calls
Proficiency in using Microsoft Excel for data management and analysis
Strong skills in utilizing Microsoft Word for document creation and editing
Experience in handling order entry tasks efficiently
Ability to schedule appointments accurately and manage calendars effectively

Job Responsibility

Originate new loan business by identifying and acting on opportunities with new and existing customers
Provide detailed explanations of the loan process and loan products to potential borrowers
Complete loan applications and proposals for new borrowers, and follow up with pending applicants
Address customer concerns proactively and collaborate with management to devise and implement strategies for potential problem loans
Maintain a well-organized system for loan folders and files
Consistently work towards meeting or exceeding loan goals
Process insurance claims, follow-ups and payments on a daily basis, and keep an updated insurance log
Provide top-tier customer service through daily transactions, customer inquiries and problem resolution
Handle incoming phone calls and check the branch's voicemail regularly
Demonstrate the organization's philosophy and core values through strong communication and customer relations skills

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years' experience in a customer service role
Proficiency in handling inbound telephone calls
Experience in processing credit card transactions
Knowledge and practical use of AS400 system
Excellent skills in email correspondence.

Job Responsibility

Efficiently processing customer credit applications
Handling high volume phone calls and email correspondence
Maintaining detailed and accurate customer credit records
Using AS400 to manage customer records and processes
Proactively taking appropriate action on customer accounts when necessary
Displaying excellent phone and email etiquette at all times
Handling multiple tasks and responsibilities concurrently
Processing credit card transactions for customers
Exhibiting a high level of initiative and drive in all tasks
Ensuring all tasks are completed with a high level of attention to detail.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Healthcare Customer Service Representative

We are offering a long-term contract employment opportunity for an experienced H...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must have Medicaid call center experience within the last 2 years
Prior experience in call center customer service
Strong customer service skills
Expertise in data entry
Ability to handle email correspondence effectively
Proficiency in managing both inbound and outbound calls
Proficiency in Microsoft Excel
Proficiency in Microsoft Word
Experience in order entry
Ability to schedule appointments efficiently

Job Responsibility

Fielding inbound calls from patients and addressing their inquiries about eligibility and authorizations
Accurately documenting all patient interactions and information
Providing exceptional customer service at all times
Efficiently handling data entry tasks and order entry operations
Corresponding with patients via email as needed
Scheduling appointments for patients
Managing both inbound and outbound calls to resolve patient issues
Utilizing Microsoft Excel and Word for various administrative tasks
Navigating through health care audits, specifically those related to Medicare and Medicaid
Familiarity with the Centers for Medicare & Medicaid Services (CMS) procedures and guidelines

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Representative

Join a leading medical device company that is dedicated to improving patient out...

Location

United States , Bloomington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (associate degree preferred)
1-3 years of experience in customer service, call centers, or related roles, ideally in the healthcare, medical device, or manufacturing industry
Strong communication and interpersonal skills, with the ability to manage difficult conversations and build rapport with diverse customers
Proficiency in Microsoft Office Suite and experience working with CRM software or customer support systems
Ability to work a Monday-Friday schedule from 10:30 AM to 7:00 PM and be available every fourth Saturday
Self-motivated and able to work independently in a hybrid environment after training
Detail-oriented with excellent organizational and multitasking skills

Job Responsibility

Act as the first point of contact for customers, addressing inquiries related to medical devices, including product information, order processing, shipping, and account management
Respond to customer emails, phone calls, and online chat inquiries promptly and professionally
Assist customers in troubleshooting and resolving issues with medical devices, escalating more complex problems to the appropriate departments when needed
Process and track orders, ensuring accuracy and timely delivery to healthcare providers and patients
Maintain up-to-date knowledge of the company’s product offerings, policies, and procedures to provide accurate information to customers
Work collaboratively with internal teams such as sales, logistics, and quality assurance to resolve customer concerns and improve service delivery
Document customer interactions and resolutions in the company’s database accurately and in a timely manner
Contribute to team initiatives aimed at improving customer satisfaction and streamlining processes

What we offer

Opportunity for contract-to-hire conversion based on performance
Hybrid work schedule offering flexibility after training
Access to ongoing training and development programs
A chance to work with a market-leading medical device company making a positive impact on healthcare

Fulltime

Customer Service Representative

We are seeking a Customer Service Representative to join our team. Based in Hick...

Location

United States , Hicksville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrable experience or skills in Answering Inbound Calls
Proficiency in Call Center Customer Service
Proven record of excellent Customer Service
Ability to perform Data Entry tasks with accuracy
Experience in Email Correspondence
Skilled in handling both Inbound and Outbound Calls
Proficiency in Microsoft Excel
Proficiency in Microsoft Word
Proficiency in Order Entry
Experience in scheduling appointments

Job Responsibility

Professionally and promptly address incoming customer calls
Uphold outstanding customer service standards within a call center setting
Secure accurate and efficient data entry for all customer interactions
Manage email communications with customers, providing prompt and suitable responses
Handle both incoming and outgoing calls, upholding a high degree of professionalism
Use Microsoft Excel and Microsoft Word to keep customer records and process information
Accurately input customer orders into the system
Arrange appointments for customers when required
Supervise and manage customer accounts, implementing appropriate actions as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are offering a long term contract employment opportunity for a Customer Servi...

Location

United States , Poughkeepsie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in call center customer service, demonstrating exceptional communication and problem-solving skills
Proficient in data entry, with a keen focus on accuracy and detail
Must have excellent interpersonal skills, with the ability to build positive relationships with customers
Ability to multitask and manage time efficiently in a fast-paced environment
Exceptional listening skills to understand customer needs and provide appropriate solutions
Capable of handling customer complaints, providing appropriate solutions, and following up to ensure resolution
Basic computer skills and familiarity with customer service software and databases
Must have a patient and empathetic attitude towards customers' needs and concerns
Ability to work effectively both independently and as part of a team
Willingness to work in different shifts, including weekends and holidays

Job Responsibility

Efficiently handle customer inquiries and complaints via phone calls
Accurately process changes in customer details such as addresses, emails, etc. in the system
Collaborate with team members to escalate complex customer requests or payment issues
Utilize multiple systems and monitors to maintain comprehensive customer records
Log customer interactions in SAP and other proprietary platforms
Participate in training sessions for system usage, customer response handling, and handoff procedures
Utilize data entry skills to update and maintain customer records
Demonstrate professionalism during challenging customer interactions
Use 'Call Center Customer Service' skills to ensure a positive customer experience
Handle 'Answering Inbound Calls' as part of daily tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

As a Customer Service Representative, you will play a crucial role in managing c...

Location

United States , Woodland Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Ensure accurate and efficient processing of customer orders
Handle inbound and outbound calls, effectively addressing customer inquiries
Maintain a clear understanding of company's customer service policies
Update customers on their orders in a timely and detail-oriented manner
Maintain a close liaison with shipping partners like UPS or FedEx to track shipping information
Efficiently assist with damage reports and take necessary action
Utilize Microsoft Excel and Word for data entry and email correspondence
Undertake multi-tasking activities, including order entry and inventory management
Possess strong skills in answering inbound calls, handling customer queries with efficiency and detail orientation
Demonstrated expertise in providing exceptional customer service, ensuring customer satisfaction and loyalty

Job Responsibility

Ensure accurate and efficient processing of customer orders
Handle inbound and outbound calls, effectively addressing customer inquiries
Maintain a clear understanding of company's customer service policies
Update customers on their orders in a timely and detail-oriented manner
Maintain a close liaison with shipping partners like UPS or FedEx to track shipping information
Efficiently assist with damage reports and take necessary action
Utilize Microsoft Excel and Word for data entry and email correspondence
Undertake multi-tasking activities, including order entry and inventory management

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

We are seeking a Customer Service Representative to join our team near Rutherfor...

Location

United States , Lyndhurst

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Customer Service
Data Entry skills
detail-oriented Email Correspondence
Proficient in Microsoft Excel
Familiarity with Microsoft Word
Experience in Order Entry
Strong Account Management skills
comfortable handling Inbound and Outbound Calls

Job Responsibility

Efficiently process customer orders on a daily basis
Manage and maintain customer accounts
Provide support to a high performing team of customer service representatives
Handle a high volume of work, including emails and other correspondence
Utilize SAP or similar ERP systems for various tasks
Engage in both inbound and outbound customer service calls
Participate in data entry tasks and use of Microsoft Excel and Word in daily operations
Oversee account management, ensuring customer satisfaction and retention

What we offer

medical
vision
dental
life and disability insurance
eligible to enroll in company 401(k) plan

Fulltime

On Call Customer Service Representative

Robert Half

Location:
United States , McLean

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 16, 2026

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Robert Half

Location:United States , McLean

Category:Customer Service

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 16, 2026

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Location:
United States , McLean

Category:
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Contract Type:
Not provided

Job Posted:
April 16, 2026