On Call Customer Service Representative Job at Robert Half (McLean)

On-Call Customer Service Representative

We are seeking motivated and reliable On-Call Customer Service Representatives t...

Location

United States , McLean

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center, or a similar client-facing role preferred
Strong verbal and written communication skills
Ability to remain calm and positive in a fast-paced environment
Strong problem-solving and multitasking abilities
Proficiency with computer systems, CRM tools, and basic office software
Flexibility to work varied shifts, evenings, weekends, and holidays on short notice
Available to respond to work assignments on short notice

Job Responsibility

Answer inbound customer inquiries in a professional and timely manner
Provide product, service, or account information and resolve any emerging issues
Document all customer interactions and follow up on outstanding requests
Escalate complex or unresolved issues to the appropriate department or supervisor
Remain knowledgeable about assigned client policies, procedures, and systems
Maintain a high level of professionalism, empathy, and accuracy in every interaction
Support special projects, coverage for absences, or higher-than-normal call volumes as needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative - Call Center

About the role: You will be responsible for supporting our external partners - t...

Location

Australia , Newcastle

Salary:

Not provided

MONEYME

Expiration Date

Until further notice

Requirements

Passion to provide outstanding customer service
Outstanding communication skills - Both written and verbal
Ability to work autonomously, own and complete tasks
Have a positive, inclusive and collaborative approach to work
Ability to go above and beyond to help MONEYME clients and customers
Have the confidence to challenge and strive for continual improvement
Be a relationship builder with the ability to initiate and drive conversations
Strong time management and organisational skills
Strong teamwork skills, with the ability to collaborate within and across teams and functions
Ability to think creatively and problem solve when faced with new challenges

Job Responsibility

Support external partners including Finance Brokers and Automotive Dealers
Answer calls, messages, and emails regarding frequently asked questions about credit policy
Provide information on the status of clients applications
Liaise between broker/dealer partner and the credit/underwriting team to help increase loan approvals

What we offer

Up to 5 additional days of bonus leave per calendar year after 12 months of service
3 days paid community service and volunteering leave per year
12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer
Quarterly champion awards and reward trips
Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination
Team social events, massages in the office, free coffee

Fulltime

Customer Service Representative - Call Center

We are seeking a detail-oriented and customer-focused Customer Service Represent...

Location

United States , East Hartford

Salary:

19.94 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Associate's degree from an accredited college or university
At least 6 months of recent experience in a call center or customer support environment
Strong customer service orientation with a focus on empathy, accuracy, and professionalism
Understanding of call center operations and quality standards
Ability to build effective working relationships with diverse populations
Strong problem-solving and analytical skills
High level of attention to detail, especially in data entry and documentation
Ability to manage multiple tasks and meet deadlines in a structured environment
Strong verbal, written, and interpersonal communication skills
Ability to maintain confidentiality and professionalism at all times

Job Responsibility

Serve as the first point of contact for inbound inquiries regarding applications, status updates, and required documentation
Provide professional, one-on-one phone support to consumers and program participants
Accurately document all customer interactions in designated systems
Maintain up-to-date knowledge of Summer EBT and related program policies
Route calls appropriately to leadership or partner agencies when required
Deliver clear, accurate, and complete information based on program guidelines
Track call trends, identify recurring issues, and recommend service improvements
Handle escalated or sensitive situations with professionalism and composure
Enter and manage complaints in accordance with internal procedures
Conduct research to resolve customer inquiries when necessary

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Customer Service Representative - Call Center

Our call center team is responsible for supporting our external partners - this ...

Location

Australia , Newcastle

Salary:

Not provided

MONEYME

Expiration Date

Until further notice

Requirements

Passion to provide outstanding customer service
Outstanding communication skills - Both written and verbal
Ability to work autonomously, own and complete tasks
Have a positive, inclusive and collaborative approach to work
Ability to go above and beyond to help MONEYME clients and customers
Have the confidence to challenge and strive for continual improvement
Be a relationship builder with the ability to initiate and drive conversations
Strong time management and organisational skills

Job Responsibility

Supporting external partners including Finance Brokers and Automotive Dealers
Answering calls, messages, and emails regarding frequently asked questions about credit policy
Providing information on the status of client applications
Providing excellent service
Liaising between the broker/dealer partner and the credit/underwriting team to help increase loan approvals

What we offer

Up to 5 additional days of bonus leave per calendar year after 12 months of service for eligible employees
3 days paid community service and volunteering leave per year
12 weeks of employer-paid parental leave and two weeks employer-paid leave for secondary carer
Quarterly champion awards and reward trips
Mental health and wellbeing initiatives, health checks, skin cancer checks, free vaccination, etc.
Team social events, massages in the office, free coffee and much more

Fulltime

Call Center Customer Service Representative

We are looking for a motivated Call Center Customer Service Representative to jo...

Location

United States , Acton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a call center or customer service role
Strong organizational skills with the ability to multitask effectively
Excellent interpersonal and communication abilities
Proficiency in basic office tools such as email and call management systems
A positive attitude and ability to remain calm under pressure
Familiarity with answering inbound calls and directing inquiries
Ability to work collaboratively in a team-oriented environment

Job Responsibility

Respond promptly to incoming calls and provide accurate information or direct inquiries to the relevant team member
Maintain a friendly and attentive demeanor while interacting with customers
Accurately document call details and ensure proper follow-up when necessary
Collaborate with team members to resolve customer concerns efficiently
Utilize basic office tools to manage call logs and organize information
Ensure a positive experience for every caller by addressing their needs effectively
Identify and escalate complex issues to the appropriate department or supervisor
Stay informed about company services and policies to provide accurate assistance
Uphold the company's standards for customer service and high-quality conduct

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Inventory Clerk Call Center Customer Service Representative

We are looking for a dedicated Inventory Clerk/Call Center Customer Service Repr...

Location

United States , Kohler

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in inventory management or a related role
Proficiency in inventory tracking and order entry systems
Strong organizational and multitasking skills to manage high-volume distributions
Ability to provide excellent customer service in both call center and in-person settings
Valid driver's license and access to a reliable vehicle for daily deliveries
Familiarity with physical inventory processes and technical database verification
Attention to detail to ensure accuracy in documentation and order processing
Effective communication skills for interacting with both customers and team members

Job Responsibility

Monitor and sort automated reports to identify backorders and reorders
Verify technical publication database revision levels to ensure accuracy
Confirm Bill of Materials details and route validated orders for processing
Coordinate the receipt and distribution of daily deliveries across various locations
Oversee inventory management and deliveries for multiple departments and warehouses
Handle large-scale and multi-location distribution tasks as needed
Process incoming order requests and ensure timely order entry
Deliver materials to customer warehouse locations using your personal vehicle, with mileage reimbursement provided
Support call center operations by answering calls professionally and resolving customer inquiries
Prepare and package orders for delivery, restocking supplies, and managing freight paperwork as required

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
mileage reimbursement
free online training

Fulltime

Call Center Customer Service Representative

Robert Half has great ongoing opportunities for professional Call-Center CSRs. W...

Location

United States , Woodland Hills

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Motivated
empathetic
customer-focused
passionate about helping others
strong communication skills
patient
professional
adept at managing a high volume of calls
maintaining a positive attitude
legally authorized to work in the United States

Job Responsibility

Answering inbound calls from customers
Listening attentively to customer concerns and questions
Providing accurate information about products and services
Resolving customer issues and complaints effectively
Processing orders, returns, or other transactions as needed
Upselling or cross-selling products based on customer needs
Maintaining detailed customer records within the CRM system
Identifying and escalating complex issues to supervisors
Following established call center procedures and scripts
Adhering to quality standards and performance metrics

What we offer

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan
free online training

New

Customer Service Representative

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Work at Home, Tennessee

Salary:

17.00 - 25.65 USD / Hour

CVS Health

Expiration Date

June 22, 2026

Requirements

Strong understanding of products, services, and processes offered by the company
Self-driven goal-oriented individual with the desire to go above and beyond for a consumer while meeting business metrics
Displays passion, integrity, commitment, and drive to deliver a positive, differentiated experience that improves our members’ lives
Ability to engage with members-begin a conversation, anticipate what questions a member might have, share information using plain language, build rapport, and handle objectives
Displays empathy and resilience when dealing with our members who need help
Gains our members trust and respect by establishing and maintaining effective relationships
Attention to detail and excellent interpersonal skills
Discretion in handling and communicating sensitive information
Ability to manage multiple projects at once in a fast-paced environment
A positive attitude and willingness to do whatever it takes to get the job done

Job Responsibility

Conduct designed outbound multi-touch member retention and engagement campaigns for a designated book of business
Be the advocate for our members by taking ownership, acting with empathy, and helping our members resolve their situation the first time
Provide our members with a personalized and rewarding experience by helping our members to feel valued, empowered and understood
Leverage resources and technology to optimize the member experience. Demonstrate ability to real-time problem-solve and navigate multiple computer applications while interacting with the member over the phone or while on video conference
Ensuring that the detailed call information is captured in Customer Relationship Management system (CRM) and appropriate dispositioning
Meet/Exceed basic call center metrics and expectations consistently (quality, adherence, campaign outcomes, attendance, etc.)
Work effectively within a team and across the organization, to further the goals of the business
Building skills through team meetings, 1x1 coaching, call calibrations, peer coaching etc.
Work in a professional, fast-paced environment that requires attention to detail, accuracy, multi-tasking, and clear concise communication
Contacting prospective new members through outbound and inbound calls to establish a lead generation pipeline for licensed agents utilizing scripting to assess customer needs for products and services using insightful, probing questions and demonstrating superior listening skills

What we offer

medical coverage
dental coverage
vision coverage
paid time off
retirement savings options
wellness programs
bonus
commission or short-term incentive program

Fulltime

!

Select Country

On Call Customer Service Representative

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

On Call Customer Service Representative

On-Call Customer Service Representative

Customer Service Representative - Call Center

Customer Service Representative - Call Center

Customer Service Representative - Call Center

Call Center Customer Service Representative

Inventory Clerk Call Center Customer Service Representative

Call Center Customer Service Representative

Customer Service Representative

Our AI answers in your language