On Call Coordinator Job at Elara Caring (Jackson, Michigan)

Support Coordinator

The Support Coordinator is responsible for assisting the care//case managers wit...

Location

United States

Salary:

40200.00 - 54570.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High School diploma or GED from an accredited institution
Prior experience in a customer service environment
Working experience in a fast-paced environment

Job Responsibility

Provides excellent quality customer service to our members and//or providers relating to authorization updates, questions//issues such as coordinating care, DME outreach, scheduling appointments, and screen assessments to identify risk factors which need closer intervention
Handles calls to and from providers regarding authorizations, referrals, visits, tests, and faxed care plans
Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates and//or corrections
Complete member and provider notification calls
Escalates calls to appropriate departments which may include but is not limited to inbound//outbound calls on behalf of Care Managers
Manages a large volume of tasks and caseloads from multiple queues
Meets//Exceeds all performance, quality and productivity measures
Builds sustainable relationships of trust through open and interactive communication with internal and external customers
Documents accurate member information in compliance with our internal procedures
Follows established policies and procedures to ensure member and provider issues are addressed timely and accurately

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Call Handler

Join an award-winning team in Edgbaston, Birmingham! Handle customer service cal...

Location

United Kingdom , Birmingham

Salary:

12.56 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous customer service experience
Calm and confident phone manner
Organised with great attention to detail
Able to thrive under pressure
Strong Microsoft Office skills

Job Responsibility

Handle high-volume calls and customer booking requests
Coordinate new client requirements and respond to general queries
Manage email correspondence with professionalism and care

What we offer

Amazing Office Angels benefits
Holiday Pay on top

Parttime

Authorization Coordinator

Join our growing team as an Authorization Coordinator! Full Time with Career Adv...

Location

United States , Wallingford

Salary:

18.00 - 24.71 USD / Hour

Meriden, Connecticut.

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Experience working in a call center preferred
Experience providing customer service in a healthcare setting preferred
Experience/proficiency working with Electronic Health Records (EPIC experience) preferred
Must have a friendly and caring attitude with empathy for each patient
Excellent interpersonal, analytical, communication, and problem-solving skills
Must be willing to take on new tasks when operational needs arise
Must be committed to maintaining strict confidentiality in compliance with HIPAA

Job Responsibility

Responsible for working any order that drops into the authorization coordinator work queue
Manage daily orders that are placed by referring physician/ordering groups through work queue and order depots
Schedule daily orders with patients and follow up with patients that have been previously left messages to schedule
Check eligibility of patient’s insurance and initiate and obtains authorizations
Check status of pending authorizations
Follow up on denied cases with physician offices and pursue reconsiderations/appeals/relay option of peer to peers
Responsible for assisting with inbound calls when it is operationally necessary
Could be asked to place written/non epic orders into system
May be asked to enter demographic and insurance information into system

What we offer

Eligible for an increase of up to $3/hr after six months of employment with Career Advancement Program

Fulltime

Human Resources Coordinator

The HR Generalist Coordinator is responsible for providing customer service to e...

Location

United States , Yosemite National Park

Salary:

19.00 - 20.00 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

Experience working in a call center environment strongly preferred
Strong computer/technical skills
previous HRIS experience preferred
Bachelor’s degree in HR or related field strongly preferred
Knowledge of HR concepts and terminology
Effective verbal communication skills
Effective listening skills
Confirmed customer service orientation
Confident phone presence
Solid ability to grasp information quickly and probe optimally when required

Job Responsibility

Provide excellent customer service in response to phone and online inquiries from employees and managers
Resolve inquiries by accessing information in multiple HR systems
Triage general inquiries to ensure accurate work category is assigned
Raise more sophisticated issues to Tier 2 within myHR or the appropriate COE for advanced support and follow-up as the need arises
Process transactions by collecting required information or backup documentation from the employee, manager, or HR
Respond to phone or online help requests on navigating the HR Portal and other HR-related systems
Perform quality assurance reviews on electronic and manual transactions
Partner with Payroll and other COEs, as appropriate to resolve issues
Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)

What we offer

Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage

Customer Service Coordinator

Allianz Partners Thailand is seeking a Customer Service Coordinator to join our ...

Location

Thailand , Bangkok

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Strong communication skills in Thai (spoken and written) and good proficiency in English
Exceptional customer service skills with the ability to manage inquiries, concerns, and provide timely resolutions
Previous experience in call centers, customer service, or supervisory roles, particularly within the automotive industry, is a plus
Ability to remain composed and professional under pressure, especially in busy or challenging situations
New graduated are welcome

Job Responsibility

Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently
Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services
Open and maintain customer accounts, ensuring accurate records and up-to-date information
Resolve customer complaints by identifying issues, providing effective solutions, and following up to ensure satisfaction
Maintain the highest level of service, professionalism, and product knowledge in all customer interactions

What we offer

Large variety of courses and targeted development programs
International mobility and career progression are encouraged
Work Well programs for health and wellbeing
Flexibility in planning and arranging for a better work-life balance

Fulltime

Operations Coordinator

We are offering a long-term contract employment opportunity for an Operations Co...

Location

United States , Eden Prairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in Customer Service and Call Center Customer Service
Excellent Communication skills, both written and verbal
Familiarity with Office Functions and Operations
Knowledge of company Procedures and ability to Schedule Appointments
Experience with Invoice creation and Payment Processing
Ability to ensure Quality in all tasks and understand Logistics
Proficiency in Shipping Functions
Excellent Time Management skills and the ability to Execute tasks efficiently
Proficiency in Microsoft Office Suites
Understanding and adherence to Company Policy

Job Responsibility

Efficiently handle customer credit applications and maintain accurate records
Respond to customer and carrier requests through task boards and assigned email accounts
Update financials and execute non-standardized activities related to carrier payments
Schedule appointments and track shipments, ensuring quality and efficiency at all times
Monitor customer accounts and take appropriate action when necessary
Validate load data in systems according to standards
Execute tasks such as creating orders, activating shipments, building and assigning loads
Manage events utilizing knowledge gained through Standard Operation Procedures (SOPs) and experience
Ensure customer satisfaction by following through on requests and escalating when necessary
Demonstrate strong time management and prioritization skills in all tasks

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Operations Coordinator

Arthur Lawrence is looking for a Operation Coordinator for one of our clients in...

Location

United States , New York City

Salary:

Not provided

Arthur Lawrence

Expiration Date

Until further notice

Requirements

Ability to manage and prioritize multiple projects effectively
Strong attention to detail and comfort with ambiguity
Proficiency in Excel or Google Sheets

Associate Operations Coordinator

Location

United States , Plano

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated proficiency in Customer Service and Communication
Solid understanding of Office Functions and Operations
Experience in Training staff on Procedures and Company Policies
Ability to Schedule Appointments and manage Invoices effectively
Strong commitment to Quality and proficiency in Shipping Functions
Excellent Time Management skills, with the ability to Prioritize tasks effectively
Capability to Execute tasks as per Standard Operation Procedures
Proficient in Microsoft Office Suites, particularly Excel for Load Data functions
Prior experience in a Call Center setting is an advantage
Creative and Innovative mindset towards Business Growth

Job Responsibility

Execute tasks with a focus on quality and efficiency, including the creation of orders, activation of shipments, building and assigning loads, and scheduling appointments
Monitor task boards and email accounts to promptly respond to customer and carrier requests
Document events utilizing knowledge gained through Standard Operating Procedures (SOPs) and experience
Follow defined escalation procedures and training when necessary
Validate and ensure the accuracy of load data in systems according to company and customer standards
Maintain accurate customer credit records and process customer credit applications effectively
Use your proficiency in Microsoft Office Suite of programs to manage and track shipments
Prioritize tasks and manage time effectively to meet customer service standards
Promote a diverse and inclusive work environment, fostering creativity and innovation for business growth
Adhere to anti-discrimination laws and affirmative action plans within the office environment

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

On Call Coordinator

Elara Caring

Location:
United States , Jackson, Michigan

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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Requirements:

Nice to have:

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Job Posted:January 26, 2026

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Job Posted:
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