On-Call Concierge Job at Four Seasons (Philadelphia)

Client Care Scheduler

The Client Care Scheduler is a vital member of the Endeavor Family, dedicated to...

Location

United States , Mesa

Salary:

Not provided

Endeavor Home Care Group, LLC

Expiration Date

Until further notice

Requirements

The Right Attitude: A caring heart and a passion for serving others in line with our mission
Reliability: Our clients' health and safety depend on your ability to maintain consistent and punctual schedules
Communication Skills: A commitment to open and honest communication with staff, management, and families
Organization: High attention to detail, specifically regarding the accurate recording and maintenance of company records

Job Responsibility

Manage all staffing logistics, including handling call-outs, shift adjustments, and new shift additions
Handle client and caregiver schedule change requests promptly to ensure continuity of care
Oversee and manage specialized concierge scheduling requirements
Participate in the on-call rotation to provide support outside of normal business hours
Answer incoming phones, providing direct assistance or dispatching calls to the appropriate team member
Monitor caregiver activities, including tracking driver activities via the Verizon Connect System
Review caregiver timesheets for accuracy before submitting them to the Director of Care Management (DCM)

What we offer

Eligibility for health, dental, vision, and life insurance based on employee classification
401(k) retirement plan participation for eligible team members
Earned Paid Sick Time and Paid Time Off based on hours worked and length of service
Employee referral rewards for referring new caregivers or clients to the Endeavor Family

Fulltime

Care Manager

Are you a proactive leader with a passion for elevating the standard of home-bas...

Location

United States , Mesa

Salary:

21.00 - 25.00 USD / Hour

Endeavor Home Care Group, LLC

Expiration Date

Until further notice

Requirements

Proven experience in home care management, senior living, or a high-level clinical supervisory role
Organized
Detail-oriented
Possess a 'concierge-level' service mindset

Job Responsibility

Lead the 'Start of Care' process ensuring staffing and communication are flawless from day one
Act as the primary liaison for families conducting regular check-ins and coordinating care conferences including hospice care teams
Continually review and update care plans and logs including LTC to ensure they reflect the evolving goals of our clients
Manage Mediset refills and ensure timely completion
Conduct supervisory visits and annual performance reviews to ensure every caregiver exceeds Endeavor's high standards
Lead skills assessments for new hires in our lab and provide supplemental field training
Manage introductions between new clients and caregivers
Issue performance warnings or 'CON' Concerns when necessary to maintain excellence
Oversee all concierge-related care building deep relationships with key contacts at aligned senior living communities
Handle inquiries/intakes and participate in monthly marketing events to grow the Endeavor footprint

Fulltime

Workplace Experience Coordinator

We are looking for an experienced and service-driven Workplace Experience Coordi...

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in reception, hospitality, concierge, customer service, or a similarly client-facing environment
Strong interpersonal skills with a calm, confident, and detail-oriented presence
Comfortable supporting food and beverage service, including setup, replenishment, and cleanup for meetings
Proficiency with Microsoft Office
familiarity with Slack is preferred
Ability to manage multiple tasks at once while maintaining a high level of service and attention to detail
Flexibility to work on an on-call basis and respond to shifting scheduling needs
Willingness to complete required background checks and screening requirements before starting
Appropriate business attire and presentation suitable for a corporate office environment

Job Responsibility

Welcome employees, guests, and vendors with a detail-oriented and attentive approach while serving as the first point of contact at the front desk
Manage incoming calls, visitor check-in, and general reception tasks to help maintain a smooth and organized workplace experience
Prepare, replenish, and clear food and beverage service for meetings, ensuring shared spaces remain neat and presentation-ready
Operate and maintain office coffee equipment, including running cleaning cycles and restocking beans or related supplies as needed
Provide clerical support such as document handling, scanning, and other administrative tasks that support daily office operations
Use workplace communication and productivity tools, including Microsoft Office and Slack, to coordinate requests and respond efficiently
Step in for on-call coverage as business needs arise, including occasional urgent or same-day scheduling needs
Participate in onsite training and follow established workplace procedures to deliver consistent service standards

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Workplace Coordinator

We are looking for an experienced and service-focused Workplace Coordinator to s...

Location

United States , Dearborn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in reception, hospitality, concierge, office support, or a similarly customer-facing environment
Strong interpersonal skills with the confidence to initiate conversations and deliver a high level of service
A detail-oriented approach and the ability to remain calm, organized, and helpful during busy periods
Comfort with food and beverage support, including setting up and clearing light meeting refreshments
Proficiency with Microsoft Office
experience with Slack is helpful but not required
Availability to work on an on-call basis and flexibility to respond to occasional short-notice coverage needs

Job Responsibility

Welcome visitors and employees with a detail-oriented, approachable demeanor while serving as a primary point of contact at the front desk
Manage incoming calls, respond to routine questions, and direct requests to the appropriate contacts in a timely manner
Provide workplace hospitality support by preparing refreshments, arranging food and beverage service for meetings, and clearing items afterward
Maintain coffee and beverage stations by refreshing supplies, operating equipment, and completing basic cleaning tasks as needed
Handle administrative support duties such as scanning documents, organizing materials, and assisting with general clerical work
Coordinate with onsite teams to provide coverage during urgent or short-notice staffing needs, including occasional same-day requests
Use workplace tools such as Microsoft Office and communication platforms to support daily operations and share updates effectively
Participate in onsite training and follow established workplace procedures to ensure a consistent guest and employee experience

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan
free online training

Workplace Experience Coordinator

We are looking for a service-oriented Workplace Experience Coordinator to join o...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in hospitality, luxury service, or customer-facing roles
Strong interpersonal and communication skills with a service-oriented mindset
Proficiency in Microsoft Office
familiarity with Slack is preferred
Ability to manage multiple tasks calmly and efficiently under pressure
Comfortable with food and beverage handling, including setup and cleanup
Willingness to work on an on-call basis with flexible availability
Attention to detail in appearance, adhering to business attire standards
Ability to complete background checks and drug tests as part of the onboarding process

Job Responsibility

Greet visitors and staff courteously and provide concierge-level assistance
Manage food and beverage setups for meetings, including preparation and cleanup
Operate and maintain coffee machines, ensuring supplies are replenished and equipment is clean
Handle receptionist duties such as answering inbound calls and managing inquiries
Utilize Microsoft Office and Slack for communication and administrative tasks
Maintain a detail-oriented and business-appropriate appearance at all times
Provide same-day support for urgent coverage needs as required
Collaborate with the team to ensure smooth daily operations and address any immediate needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Workplace Experience Coordinator

We are seeking a polished and detail oriented Workplace Experience Coordinator (...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in concierge, hospitality, front desk, or administrative roles
Experience in luxury hotel, corporate office, or customer-facing environments strongly preferred
Strong verbal and written communication skills detail oriented, and client-facing demeanor
Ability to multi-task and remain calm under pressure
Comfortable handling basic food & beverage setup
Experience with mail, print, or reprographics is a plus
Technical Skills Proficiency in Microsoft Office Suite (required)
Slack experience is a plus

Job Responsibility

Serve as the first point of contact, greeting guests and providing a high level of customer service
Answer and direct calls, manage front desk operations, and respond to inquiries
Support mail and print services, including sorting mail, handling deliveries, and assisting with printing/binding (as needed)
Assist with catering coordination, including receiving deliveries and setting up/breaking down food for meetings
Maintain clean and organized common areas, including light upkeep (e.g., coffee machines)
Communicate effectively with internal teams regarding requests, issues, and priorities
Provide on-call coverage, including potential same-day support

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Workplace Experience Coordinator

We are looking for a detail-oriented and service-oriented ON CALL Workplace Expe...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer-facing roles, such as receptionist, concierge, or similar positions
Familiarity with food and beverage handling, including setup and cleanup for meetings
Competency in using Microsoft Office applications
Slack experience is preferred
Ability to maintain composure and confidence under pressure
Strong organizational and multitasking skills
Availability to work on an on-call basis, including same-day assignments
Commitment to detail-oriented presentation and adherence to dress code standards
Willingness to complete background checks and drug testing as part of the onboarding process

Job Responsibility

Greet and assist visitors with courtesy and warmth, ensuring a positive experience
Handle food and beverage setup and breakdown for meetings, maintaining high standards of cleanliness and presentation
Operate and maintain coffee machines, including performing cleaning cycles and refilling supplies
Manage standard front desk duties, such as answering inbound calls and providing clerical support
Utilize Slack and Microsoft Office tools to communicate effectively and manage tasks
Maintain a detail-oriented appearance and adhere to business dress code standards
Provide same-day support when needed, demonstrating flexibility and responsiveness
Coordinate with team members to ensure seamless operations and problem-solving during busy periods

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Front Desk Agent

We are currently seeking a motivated individual with a strong desire to work in ...

Location

Cayman Islands , Grand Cayman

Salary:

8.75 CI$ / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Minimum 1 year of customer-facing experience (previous hotel Front Desk experience strongly preferred)
Proficiency with OPERA Cloud or OPERA PMS is mandatory (candidates must demonstrate hands-on ability during interview)
Strong computer literacy (Microsoft Office, email, internet) with accurate and quick typing skills (minimum 35 WPM)
Fluent in English (speaking, reading, writing)
Outstanding communication and interpersonal skills with a naturally friendly and professional demeanor
Proven ability to remain calm, courteous, and solution-oriented under pressure
Excellent attention to detail and multitasking capabilities in a high-volume environment
Flexibility to work a variety of shifts including mornings, evenings, nights, weekends, public holidays, and on-call as needed
Professional appearance and adherence to the hotel’s grooming standards always
Legal authorization to work in the Cayman Islands

Job Responsibility

Perform efficient and accurate check-in and check-out procedures while warmly welcoming guests and bidding farewell to them
Process reservations, modifications, cancellations, and room assignments using the OPERA Property Management System (PMS)
Handle all forms of payment (cash, credit/debit cards, room charges, third-party billing) and balance daily transactions accurately
Respond promptly and professionally to guest inquiries, requests, and concerns in person, over the phone, and via email/chat
Resolve guest complaints effectively or escalate to a supervisor, when necessary, always following through to ensure 100% guest satisfaction
Upsell room categories, packages, and hotel facilities to maximize revenue and enhance the guest experience
Coordinate with Housekeeping, Engineering, Concierge, and other departments to fulfill guest requests (early check-in, late check-out, extra amenities, maintenance issues, etc.)
Issue keys/key cards, explain hotel services, amenities, Wi-Fi access, and safety features
Maintain thorough knowledge of current room rates, promotions, packages, and loyalty programs
Manage the switchboard when required: answer calls within three rings, transfer calls, and take accurate messages

What we offer

Robust wage package
Excellent benefit plans
Professional development
Generous bonuses
Travel perks
Opportunity to grow across a portfolio of 100 hotels and resorts
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs

Fulltime

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On-Call Concierge

Job Description

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