On-call bell person shuttle driver

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will be escorting and orienting the guest to the front desk for check-in
• Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just “the norm"
• Driving the hotel shuttle to transport guests to and from local destinations, contributing to a seamless guest experience through attentive and courteous service.

• At least one year in a customer service role with high guest interaction, hospitality industry experience is a plus
• Excellent verbal and interpersonal communication skills are essential
• Ability to solve problems when they arise
• Ability to work in a team environment is a must
• Pleasant and helpful personality
• Must be able to work a full shift standing and going back and forth to the lobby, shuttles vans, guest rooms and different areas of the hotel
• A strong desire to make an impact on other people, with a outgoing and engaging personality
• Ability to work in a fast-paced setting and make decisions based on guest needs and hotel policies with a sense of urgency when needed
• Move heavy luggage (up to 50 lbs.) in and out of vehicles and move carts weighing between 100 and 150 lbs. repeatedly for duration of shift
• Must be available to work various shifts, including heavy weekends and holiday shifts
• Must have a valid and unexpired driver’s license with at least 3 years' driving experience and a clean driving record.

hospitality industry experience is a plus

• comprehensive health insurance
• retirement plans
• paid time off
• on-site wellness programs
• local discounts
• employee rates on hotel stays
• ongoing training and development opportunities