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On-call banquet server

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Pyramid Global Hospitality

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Location:
United States

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

14.00 USD / Hour
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Job Description:

On-call banquet server position at the Quadrangle Club, the faculty and social club of the University of Chicago. The role involves setting up for events, serving food and beverages, ensuring guest satisfaction, and maintaining a professional and safe environment.

Job Responsibility:

  • Adheres to the steps of service according to the service standards
  • Familiar with various styles of service, including European Family Style Service
  • Familiarizes him/herself with all menu items, wine and beverage lists
  • Set up for events to include setting silverware, folding napkins, preparing drinks, placement of center pieces
  • Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
  • Assists as needed with event room setup according to meal period and table needs
  • Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
  • Ensures all opening, on-going and closing side work is complete and signed off by a manager on duty
  • Serves food and beverages to guests
  • Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
  • Cleans and sanitizes tables and/or counters & seats after guests are finished
  • Answers questions relating to menus items
  • Explains how various menu items are prepared, cooking methods and ingredients
  • Takes into consideration any special request and dietary issues made by the guest
  • Provides general property information
  • Offers warm and sincere welcome/farewell for all guests
  • Maintains an up to date working knowledge of all Forum amenities as well as any special events
  • Interacts with staff in a professional manner, assisting other departments with necessary information
  • Ensures final quality check on food and beverage items prior to serving guests
  • Monitors assigned tables for customer satisfaction, quality and additional service
  • Addresses any guest issue promptly and with high concern
  • Provides assistance to other event and restaurant staff as needed
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
  • Reports all safety incidents to on-duty supervisor
  • Acts with responsibility towards all company property, supplies and equipment
  • Maintains a professional appearance according to the dress code standards
  • Remains alert, courteous and helpful to the guests and colleagues at all times
  • Maintain open communication with management and other employees
  • Be well organized and efficient
  • Respond to any reasonable task as assigned by supervisor or manager
  • Help in other areas of the restaurant, including seating guests

Requirements:

  • Minimum of 4 years of food and beverage experience required
  • Minimum of 2 years of banquet, event and/or catering serving experience preferred
  • Preferred experience in a 4-star, 5-star venue with synchronized service
  • Adequate knowledge of wine, beer, cocktails, and spirits
  • Must be able to work under pressure in a fast-paced environment
  • Must exemplify the Forum by maintaining a professional and welcoming appearance
  • Must have a passion for creating an exceptional experience for all guests
  • Must be able to read, write and speak English
  • Must be able to accurately follow instructions, both verbally and written
  • Must possess excellent communication skills
  • Must always ensure a teamwork environment
  • High school education required
  • Must be a United States citizen or possess a valid work permit
What we offer:
  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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