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On-Call Banquet Server

United States of America, Santa Fe 7.65 USD / Hour · Job Posted March 18, 2026
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Job Description

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our Banquets team- a server who infuses enthusiasm into everything they do and shares our passion for service excellence.

Job Responsibility

  • Use your genuine and authentic personality to deliver impeccable service for all group and social catering events, both on property and at off‑site venues
  • Maintain heightened awareness and presence in all service areas, taking anticipatory actions to create exceptional, memorable experiences
  • Execute refined event setup and breakdown, ensuring all décor, tables, serviceware, and equipment meet Four Seasons standards
  • Foster strong, open communication within the banquet team to ensure flawless coordination and seamless service throughout each event
  • Serve as a confident problem solver in every guest interaction, upholding the highest levels of hospitality and professionalism
  • Accommodate special requests whenever possible and resolve guest concerns with grace and efficiency
  • Assist guests with inquiries related to hotel services, hours of operation, key personnel, in‑house events, directions, and any other details essential to their experience

Requirements

  • 1+ years of banquet service experience or F&B service industry experience, preferably in a luxury hospitality environment
  • Strong F&B knowledge
  • Flexible schedule- availability to work evenings, weekends, and holidays
  • Current New Mexico Food Handler and Alcohol Server certifications
  • Ability to stand and move around for the entire shift
  • Ability to lift and carry up to 30lbs.

Nice to have

  • A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
  • Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
  • A collaborative team player who actively supports and encourages colleagues to achieve shared success
  • An organized, detail-oriented individual who thrives in a multitasking, fast-paced environment

What we offer

  • Global growth opportunities
  • A culture that breeds success and rewards
  • Food & beverage and spa discounts
  • Free employee meals
  • Complimentary employee parking
  • Comprehensive training & development
  • 401(k) Retirement Plan
  • Sick leave pay
  • Competitive pay: $7.65 hourly + service charges

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