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As an Omnichannel Content Manager you will be responsible for overseeing and managing all aspects of our content creation in the relevant channels in Japan. You will play a crucial role in driving content creation, developing and executing content plans that align with our business/brand objectives and engage our target audiences. The Omnichannel Content Manager is a dynamic position working very closely with the CCMs and marketing teams
Job Responsibility:
Plan and produce engaging visual and written content for portals, email campaigns, and social media
Localize global/regional brand content to meet Japan’s digital and regulatory requirements
Adapt content for platforms like LINE, RTE, and Salesforce integrations
Implement and manage digital campaigns, including web editing and social media
Track performance metrics and optimize content based on analytics
Reuse and repurpose high-quality content across channels and markets
Use GenAI tools to accelerate content creation, including translation and layout finalization
Create content from source materials using GenAI, Adobe Suite, and internal platforms like CANVAS
Participate in pilot programs to test new AI functionalities and workflows
Ensure content complies with medical, legal, and regulatory standards
Collaborate with medical reviewers and brand teams to align messaging
Avoid conflicts of interest by separating creation, review, and approval roles
Work within content studios to manage high-volume, fast-turnaround content (e.g., EDMs, banners)
Collaborate with marketing teams to orchestrate customer journeys and improve processes
Operate in agile environments with tagging, project management, and cross-functional governance
Scrum master of the Japan Content Studio
Requirements:
Relevant degree education (e.g. marketing, communication, business or equivalent)
Strong experience within digital marketing and content creation
Understand and have basic knowledge of marketing automation
Hands-on experience on creating newsletters and website content
editing copy, optimizing campaigns, photo editing, layout and design
Expertise in social media campaign execution and optimization
Experience in website analytics tools and website CMS (Drupal, Wordpress, etc.)
Expertise in the Adobe Suite (Canva, Abobe Creative Cloud)
Story telling skills within different content formats
Proven track record in ability to work and multi-task under pressure, respond quickly to changing situations in complex project environments, prepare responses/narrative quickly and clearly and use personal initiative
Excellent communication and collaboration skills
Understanding of pharmaceutical marketing compliance requirements of the market is a must
Understanding of pharmaceutical business and key business drivers