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Omni Specialist position at Talbots, a leading omni-channel specialty retailer of women's clothing, shoes and accessories. The role is focused on driving omni-channel operations and creating exceptional customer experiences.
Job Responsibility:
Drive the business forward specifically as it relates to Omni, operational activities and store systems
Create exceptional customer experiences and enable others on the team to build enduring relationships with our customers
Responsible for completing and leading all OMNI duties including, Direct Fulfillment, BOPIS, BOPAC, Ship to Store, Transfers, MOS and Damages
Work closely with MM/GM/SM/OM to determine and complete daily & weekly priorities
Participate in visual merchandising activities and Store Sets
Responsible for all shipping, receiving and backroom activities: Receive and process freight, ensure an efficient and timely flow of merchandise, maintain a clean, neat and organized backroom
Assist in facilities management as needed
Be proficient with all aspects of Order from Store system and assist team members as needed
Protect company assets and assist in maintaining a safe work environment
Complete other duties as assigned like Physical inventory, supply orders and maintenance
Requirements:
Customer-centric and understands the importance of creating an exceptional customer experience
Expeditious in ability to take initiative with limited direction
Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment
Demonstrates excellent verbal communication skills and a high level of integrity
Possess the technological competency to navigate a computer/iPad/handheld system
Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
Able to work cooperatively in a diverse work environment
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
Able to bend, reach, stretch for product as well as lift, carry, and move at least 55 lbs
Flexible availability based on the needs of the business including evenings, weekends, and holidays
What we offer:
Growth opportunities
Incentive Opportunities
Comprehensive benefits packages accessible to both full time and eligible part time employees
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within