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Omni Specialist Key

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Ann Taylor

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Location:
United States , Wauwatosa

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Salary:

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Job Description:

Omni Specialist Key position at Talbots, a leading omni-channel specialty retailer of women's clothing, shoes and accessories. The role involves driving omni-channel operations, creating customer experiences, and handling backroom and shipping/receiving activities.

Job Responsibility:

  • Drive the business forward specifically as it relates to Omni, operational activities and store systems
  • Create exceptional customer experiences and enable others on the team to build enduring relationships with our customers
  • Responsible for completing and leading all OMNI duties including, Direct Fulfillment, BOPIS, BOPAC, Ship to Store, Transfers, MOS and Damages
  • Work closely with MM/GM/SM/OM to determine and complete daily & weekly priorities
  • Participate in visual merchandising activities and Store Sets
  • Responsible for all shipping, receiving and backroom activities: Receive and process freight, ensure an efficient and timely flow of merchandise, maintain a clean, neat and organized backroom
  • Assist in facilities management as needed
  • Be proficient with all aspects of Order from Store system and assist team members as needed
  • Protect company assets and assist in maintaining a safe work environment
  • Complete other duties as assigned like Physical inventory, supply orders and maintenance
  • Responsible for leading/supervising others as needed and opening the store for business and/or closing the store

Requirements:

  • Customer-centric and understands the importance of creating an exceptional customer experiences
  • Expeditious in ability to take initiative with limited direction
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment
  • Demonstrates excellent verbal communication skills and a high level of integrity
  • Possess the technological competency to navigate a computer/iPad/handheld system
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
  • Able to work cooperatively in a diverse work environment
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 55 lbs
  • Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays
  • Have open availability up to and including 40 hours per week
What we offer:
  • Growth opportunities
  • Incentive Opportunities
  • Comprehensive benefits packages accessible to both full time and eligible part time employees
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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