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Ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers. The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff. He/she must possess the ability to build revenue and operational excellence.
Job Responsibility
Assists in leading retail operations
Helps manage selling and supervises staff
Build revenue and operational excellence
Cultivate enduring relationships with clients by providing memorable experiences
Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base
Requirements
Relevant luxury retail sales experience and Keyholder or supervisory background
Exceptional customer service skills
Ability to meet or exceed sales objectives
Strong desire to learn about our prestigious timepieces
Proven track record of longevity with prior luxury employers
Excellent computer skills such as
Using operating systems (Windows, SAP, Cegid and emailing (Microsoft Outlook)
Perform opening and/ or closing Boutique procedures
Liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities
3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
Demonstrated leadership qualities
Impressive selling capabilities and notable customer service skills
Elevated ability to communicate effectively both written and orally
Robust adaptability to learn the technical aspects of our company collection of timepieces
Ability and willingness to train others
Talented negotiation prowess
Passion for the art of selling
Must be able to work flexible schedule throughout the week
What we offer
Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days
generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 PTO days per year, 23 PTO after 5 years
7 days per year extended paid time for medical, parental and military leave