Offsite Biometrics (Fingerprint) Technician Job at Amentum (Hialeah)

Job Description

As the Offsite Biometric Technician, you will be responsible for supporting a nationwide government program. The Offsite Biometric Technician partners with a government representative as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. The Offsite Biometric Technician is a team member, with the primary responsibility of completing biometric registration for applicants seeking legal immigration to the United States by traveling to applicant's location and completing mobile biometrics. When not travelling, you will work onsite at the Application Support Center. Amentum provides all required job training for qualified candidates.

Job Responsibility

Process applicants for biometrics capture
Assist applicants with ASC processing forms
Review immigration and biometrics documentation
Perform biometrics processing to include capturing electronic fingerprints, photographs, and signatures
Proof and check work for accuracy and completeness and maintain a 98% efficiency rating for all processed forms
Provide the highest level of customer service to all applicants
Track processing time for each applicant
Safeguard all documents
Perform additional administrative duties as needed
Perform backup responsibilities of: Receptionist, Biometric Technician and Site Supervisor

Requirements

Must be able to obtain and maintain a government issued suitability clearance
US Citizenship is required for government approval
Must have a valid driver's license
Local travel 50%-100% of the time to fulfill contract requirements. This could be up to 100% travel outside ASC site area
Regular travel to multiple locations within assigned routes, including nursing homes, residential homes, hospitals or other locations as determined by USCIS
Ability to work in varied environments, which may include urban, suburban, and rural settings, as well as facilities with differing levels of accessibility
Flexibility to adapt to changing schedules, travel routes, and customer needs, sometimes with short notice
Willingness to work in diverse weather conditions and environments that may present physical, emotional, or situational challenges
High School Diploma or equivalent
Ability to stand and walk for up to 75% of assigned work hours
Ability to work in a high paced environment with the public
Demonstrated customer service skills
Ability to type and use basic computer skills
Ability to act as the primary independent point of contact with the customer
Maintain professional conduct and confidentiality while representing the organization in the community
Ability carry/transport 30 lbs

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

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Offsite Biometrics (Fingerprint) Technician

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